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Gaylord Palms Resort & Convention Center

Gaylord HotelsUS$330*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$696*
US$330*
US$332*
US$696*
US$327*
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Gaylord Palms Resort & Convention Center
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4,400 Reviews from our TripAdvisor Community

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Showing 4,268: English reviews
Miami, Florida
Reviewed 13 November 2014

The rooms here are very big. I have been to almost all the Gaylords (now owned by Mariott). They all have great service. The staff always looks to please. I was there for business so the expense was not really a concern but it is a very expensive place overall except for the rooms. Most if not all the restaurants...

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Helpful?
Thank Canesbiggdogg
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review, All of our Stars strive to make every guest’s experience the best possible across all of our resorts and I hope you have this high standard of service at the Gaylord Palms. Our Leadership team is always comparing our resort to other resorts in the area to ensure we are providing the best possible value...

Portland, Oregon
Reviewed 12 November 2014

Attended a conference here that was great. A huge facility but well kept, groomed grounds, alligator pool, etc.However, everything was very expensive! Gift shops, restaurants, coffee shops, etc. A fish sandwich to-go with a non alcoholic drink was $26! Very friendly and efficient staff but be prepared to spend alot of money. The hotel is surrounded by fields so you...

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Helpful?
Thank TnEShlaes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your excellent review about our facilities! Our Horticulture teams take great pride in maintaining our grounds and I will pass along your compliments! We regularly evaluate our restaurant pricing in comparison to other area restaurants and your feedback will be passed along to the appropriate parties. Thank you again for your comments, and we look forward to...

Reviewed 12 November 2014 via mobile

I am attending a convention, and I have to say that I am extremely disappointed with the resort. While it is beautiful, everything is way over priced. I supposedly received a convention rate of $245/night, which did not include all of the fees & taxes. For that I am in a room at the end of a hallway with a...

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Helpful?
2Thank Gail A
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your comments regarding your current stay with us. I would like to apologize for the service failures you have received thus far during your stay. If you would like to discuss your stay in further detail, please feel free to contact me at 407-586-2013, or by dialing 88 from your in-room phone and asking for my extension....

Lititz, Pennsylvania
Reviewed 11 November 2014

The rooms were nothing to write home about, but the complex itself is amazing. When we arrived, we found that they had given our reserved room away, even though we had reserved it a month prior to our arrival, and held it with a credit card. Because they were full, my coworker and I were told that we'd have to...

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1Thank Roman H
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your feedback regarding your recent stay. On behalf of the Front Office staff I would like to apologize for the experience you had during your check in process. It is never our expectation to not meet our guest’s requests; and I am very pleased that our team was able to sort the situation out. Thank you for...

Homosassa, Florida
Reviewed 11 November 2014

Make sure you have plenty of space left on your credit card, as there are many additional charges with double the original quote. Be careful with resort credits as they are very limited on what they can be used on. You will not be told that until the end of the stay. We had $50 credit, but after buying something...

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3Thank Lauri B
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your comments regarding your recent stay. At Gaylord Palms we pride ourselves on being a resort dedicated to flawless customer service, and it’s clear we did not provide this for you. Our leadership team uses guest feedback like yours to address areas of concern and take corrective measures in order to improve our guests’ experience. Rest assured...

Washington DC, District of Columbia
Reviewed 10 November 2014

Very clean and family friendly. Pools are geared toward very young children with teens being kind of left out as the other pool is 18 and older. Rooms were very clean and the staff is very courteous. Location is perfect for all parks in the area.

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2Thank Wwtravler321
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your comments about your recent stay! We appreciate the kind words about our room cleanliness and extraordinary staff of STARs! We look forward to your next visit and hope to WOW you again! Ben A, Guest Service Guru

Philadelphia
Reviewed 10 November 2014

This was our third visit to the Gaylord and although I love the grounds/atrium/amenities I would not stay here if it were not for a conference. The discounted rate with resort fee, taxes and parking still was over $300.00 per day which did would not translate into "value" for me. I like all three restaurants, with Sunset Sams being my...

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1Thank Goesoutalot
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking time to tell us about your recent stay and for being a valued Marriott Rewards Member --- your loyalty to our brand is much appreciated. We’re sorry we weren’t able to provide you with a dining option that met your needs. Our food & beverage team takes pride in providing diverse dining options for every appetite...

Miami
Reviewed 10 November 2014

Please stay away from Gaylord if you plan to visit Disney World. The bus service is horrendous, only very limited time departing an hour apart and the return is even worst. If you miss a return bus at 5:30 the next one will not be around until 7pm, so if it rains you and the kids are going to be...

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Helpful?
1Thank Tan S
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for taking the time to comment on your recent stay. We strive to provide a flawless experience for our guests, and it seems we missed many oppourtunites with regards to your stay. Please be assured that your comments are not taken lightly and they will be reviewed with the appropriate personnel. Again, thank you for your...

Chicago, Illinois
Reviewed 9 November 2014

Had a wonderful time during a conference. Staff was friendly, helpful, and cheerful (Happiest place on earth right?). The bar tenders at Wreckers were great. Also, the Wreckers wall of TV's was great for Monday Night Football. I would stay here again without a doubt.

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Thank InfoSecR0a4Warrior
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your comments, our team of Stars strive to provide every guests with best possible experiences. From your review it definitely seems that this was accomplished by our teams especially our Stars at Wreckers. Emilio S. Guests Services Guru

Riverview, Florida
Reviewed 9 November 2014

The pool is a shallow 3 ft all around and great for toddlers and small kids. There is also an adult pool. However, since I have an 8 and a 12 year old this is not the best pool for that age group. They like waterslides and a deeper pool. With that age group, I'd suggest the Omni.

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1Thank GirlScoutMom11
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank You for your review of our pool area. Our Cypress Springs Family Fun Water Park features a selection of water slides, a water play area, and a zero-entry pool. We understand that you have many choices in the Orlando area and we hope you return to Gaylord Palms to give us another chance to win you and your family...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Universal Orlando and Sea World, the 1,416-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Water Park, featuring a double FlowRider and drop slide in addition to a multi-level treehouse water playground; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite. ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: €182 - €342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1416
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Spa Hotel in Kissimmee
#3 Business Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#8 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
61 questions
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony rooms overlooking the atrium”
MichaelB174, 26 May 2017 | Read review
“contrary to my normal opinion, rooms near the elevator are preferred due to how large the property is”
Wolfpacker88888, 24 May 2017 | Read review
“Reserve time slot for the Flow-Rider very early in the morning -- first thing!”
kewood99, 24 May 2017 | Read review
“Rooms over looking atrium are more expensive.”
sianat2015, 22 May 2017 | Read review
“Atrium rooms look cool but I wonder if it is noisy. Our room overlooked the parking lot but it was very quiet.”
cammieBaltimore_Md, 20 May 2017 | Read review
5 of 5
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US$330* /night
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Prices are for 1 room, 2 adults
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