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Gaylord Palms Resort & Convention Center

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4,280 Reviews from our TripAdvisor Community

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Showing 4,151: English reviews
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Langhorne, Pennsylvania
Reviewed today NEW

Stayed for only 1 night. This hotel was very neat - it had the WOW factor when you walk in and walk around the premises. It had shops, restaurants, frozen yogurt, outside fire pits, alligators, pools, waterpark - it had everything and it was pretty neat to walk around to look at it all. Its a very big hotel and...

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Thank melbiemel
Tampa, Florida
Reviewed today NEW

Went for a night for my daughters 4th bday after a day trip to disney. We hadn't been in 2 yrs - but everything looked the same. we still had quite the long wait to check in - which blows my mind in a huge hotel like this. just 2 front desk clerks with about 8 of us in line...

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Thank badams141
Fort Lauderdale, United States
Reviewed today NEW

I have a convention there every year. It is a great place to visit and has everything you want or need. Make reservations for the restaurants ahead of time. There is so much to do that everyone in the family can be occupied while I attend meetings.

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Thank Steven B
Winter Springs, Florida
Reviewed yesterday NEW

We visit here periodically for weekend getaways, We usually wait for special deals they have and this particular one was just great, so we decided to stay here for a few days of my spring break as a teacher. We received a free room upgrade as a Marriott Gold Elite member, so we went from a regular room to a...

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Thank Paul A
Reviewed 2 days ago NEWvia mobile

I was there all week for a work conference, and from the moment I walked in, everyone was extremely professional and friendly. The food was great, the resort is incredible and the rooms are spacious, clean and modern. There's plenty for families, but I didn't really have enough time to take advantage of all the resort has to offer.

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Thank Amgad S
Watertown, Connecticut
Reviewed 2 days ago NEW

We checked in here after checking out of another nearby resort because it was not acceptable. We could not have been more delighted. We love the self-contained environment, although the restaurants and food are on the pricey side. We spent the day at the pool with our grandchildren and had a truly fabulous time. First-class service, first-class environment and amenities,...

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Thank wulsh1
Nebraska
Reviewed 2 days ago NEWvia mobile

I was excited to stay at Gaylord Palms but that was immediately squashed on arrival where we directed not to the front door but a side parking lot where we had to run a credit card for the $23/day parking. This was our first impression. I've stayed at several Disney resorts. They do it so much better. And at least...

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1Thank ellabeas
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear ellabeas, Thank you for taking the time to comment on your recent stay at Gaylord Palms Resort. We are deeply disappointed to hear that you were not satisfied with your entire experience. We strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your...

Cuyahoga Falls, ohio
Reviewed 2 days ago NEWvia mobile

The hotel and restaurants are very expensive, service is ok, the food is mediocre. Rooms are clean & the gardens are pretty. Not worth the price though. The pool is nice, but small and crowded. The kids water area has ice cold water. Would not plan vacation here.

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1Thank kh221903
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear kh221903, Thank you for taking the time to comment on your recent stay at Gaylord Palms Resort. We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms. I sincerely apologize for not providing you with a truly memorable experience. I can assure you, your comments are...

Reviewed 3 days ago NEW

I must admit that the Gaylord Palms is a Beautiful, "Breathtaking" property (looking from the outside in). But, the hallways that lead to the rooms and the rooms, themselves, are pretty "hum-drum". I imagine it's difficult to keep the carpet clean because of the number of children that stay there (being so close to Disney).I am used to sleeping on...

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Thank Quiet P
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Quiet P, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Palms, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be...

Tampa, Florida
Reviewed 3 days ago NEWvia mobile

The check in started out bad from the beginning when Tyler decided to put a fake smile on and judge me. I had s day and was missing a form to check in. My husband was driving 5 hours with 2 small children to meet me and had the form. Tyler was not empathetic to our situation checked me in...

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1Thank Skipper26
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Skipper26, Thank you for taking the time to comment on your stay. I sincerely apologize for your experience thus far. I have sent you a private message to collect some additional information from you. Sincerely, Mindy S., Customer Care Specialist

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: €187 - €375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1416
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Business Hotel in Kissimmee
#3 Spa Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#8 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
58 questions
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for atrium view - we had parking lot :(”
 of 5 bubbles badams141, 27 Mar 2017 | Read review
“I like an outside room. Some nights the atrium can be noisy.”
 of 5 bubbles 389stevenb, 27 Mar 2017 | Read review
“Join the Marriott frequent users club and build points toward getting a free room upgrade.”
 of 5 bubbles S8616MPpaula, 26 Mar 2017 | Read review
“Ask for a room overlooking the main atrium.”
 of 5 bubbles wulsh1, 25 Mar 2017 | Read review
“Ask for a view of the interior”
 of 5 bubbles LynnM535, 24 Mar 2017 | Read review
5 of 5