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This a huge, beautiful hotel. It has some nice shops and restaurants. It is a bit pricey but that is expected at this type of hotel. It has a beautiful atrium area with alligators and koi ponds. It was very relaxing and laid out real...More
A nice time to visit to see the Ice displays the grandchildren loved the evening here a few hours spent The ice sculptures are a work of art but wrap up warm It as you can imagine very cold at this attraction Yes it is...More
Having been to some of the other Gaylord properties, I expected a certain format. The Orlando one is laid out a bit differently. If you like Cuban music blaring through your room and people speaking loudly at a bar until 1am, then certainly, stay in...More
I would never recommend staying here to anyone. Poor experience started at check in. I had an early flight, arrived at ten and spoke to the front desk. I was told I would be called when my room was ready. By two o’clock I never...More
Response from GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention CenterResponded yesterday
We appreciate you sharing feedback about your experience. Providing excellent service is a top priority for us and we have shared your comments with the Hotel Management team in order to address the areas of concern you mentioned. We apologize for your dissatisfaction...More
Outstanding facility for business and pleasure. Nearby all the Disney parks and sights. The Gaylord is a “have everything*” facility, including restaurants, spa, kids activities, pools, and water slides. The only downside is, it is a little bit of an “island”, ie can’t walk anywhere,...More