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Gaylord Palms Resort & Convention Center

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Gaylord Palms Resort & Convention Center
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4,347 Reviews from our TripAdvisor Community

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Showing 4,215: English reviews
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West Jordan, Utah
Reviewed yesterday NEW

We stayed at this hotel for 5 nights, most of which was part of a VERY large conference on property. They were at full capacity. Started the trip out very good, they let us get a room around 8am because we had taken the redeye flight. We were on the 4th floor facing the front of the property. Room was...

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Thank mindiwilson
Orlando, Florida
Reviewed 2 days ago NEW

Love this hotel. I live in Orlando and stay here usually once a year, very convenient to the Disney area. The brunch at Villa de Flora is a must on Sundays. The food is always good and fresh. The kids water park is terrific and has 4 water slides for the kids to play on. We usually stay late in...

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Thank jt083083
Fort Myers, Florida
Reviewed 2 days ago NEW

We had an overnight stay to ready my granddaughter for Prom. This hotel is huge and an experience in itself. Once on the property, one truly does not have to leave for anything. We were "Prom" oriented; therefore, would like to return for a long weekend to take advantage of all the hotel offers. The hotel is a beautiful environment,...

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Thank Linda M
Baltimore, Maryland
Reviewed 4 days ago NEW

The Gaylord Palms is always a great place to stay. Lots of good retaurants and love the gator and turtle pond! There are cows in the field too. Chirstmas decorations are spectacular and they have shows during the Holidays.

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1Thank Kate T
Reviewed 4 days ago NEWvia mobile

We stayed here as part of a 2 day convention and then a family vacation after. Front desk is slow and communication is poor, so pack your patience when you check in. Even though we were paying for the whole trip, my mother had to use her license and get keys because she had a different last name. It was...

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1Thank Ashley F
Reviewed 1 week ago

Just got back from spending two nights at this hotel. My family and I went up for a quick weekend trip and loved every minute of it! We had an atrium view room with a balcony which we absolutely loved. Even though you are inside, it feels like being outside. We enjoyed exploring the different areas of the hotel atrium...

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1Thank Amy R
Wellington, Florida
Reviewed 1 week ago

We stayed that hotel during the Easter Festival, they had a egg hunt for the kids, it was suppose to start sharp at 11am however we went down at 10:50 and it was over, my kids were so upset, this was suppose to be a family event, we spent $300 for the room and no body cater to our needs,...

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2Thank mazzoscott
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear mazzoscott, Thank you for taking the time to comment on your recent stay. We sincerely apologize for your recent experience with us. I will be sending you a private message to collect some additional information from you regarding your stay. I look forward to speaking with you soon. Sincerely, Mindy S., Customer Care Specialist

Coral Gables, Florida
Reviewed 1 week ago via mobile

I was shocked at the prices in this location, coffee $4.50, daily resort fee! Breakfast buffet $27.00 Parking $29.99 When you call the front desk nobody can help, the concierge closes early on a Saturday The valet could not accept my ticket via phone this morning because they were too busy I will never stay here again

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Thank Carlos F
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Carlos F, Thank you for taking the time to comment on your recent stay at Gaylord Palms Resort. We apologize that you were dissatisfied with our parking fees as well as the pricing at some of our food and beverage locations. We want to assure you that we continually reassess our pricing structure to guarantee we are providing our...

Toronto
Reviewed 1 week ago

Fifth time around, still the worst Gaylord . All due to cleaning staff. In past I have to admit, it was only the hallways....this year it was inside the room. Twice, they forgot to clean the room, asked twice when room was getting cleaned or even clean towels to prepare for dinner meeting. I had to get the towel from...

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Thank Aline7777
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Aline7777, Thank you for taking time out of your busy day to provide us with your feedback from your recent stay. We sincerely apologize for your experience. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay....

Columbus, Ohio
Reviewed 1 week ago

This is one of my favorite hotels ever. Service was awesome and the hotel is well maintained. There was plenty of room for the large convention I was attending and was close to attractions. I would recommend this for sure.

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Thank APowell125

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Universal Orlando and Sea World, the 1,416-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Water Park, featuring a double FlowRider and drop slide in addition to a multi-level treehouse water playground; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite. ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: €185 - €354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1416
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Spa Hotel in Kissimmee
#3 Business Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#8 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
61 questions
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your there for an event try to get your room reserved as close as possible in case you don't want to walk far distances”
897kathleent, 26 Apr 2017 | Read review
“Do not stay in the Atrium, very loud”
mazzoscott, 23 Apr 2017 | Read review
“Upper floor facing atrium.”
Aline7777, 23 Apr 2017 | Read review
“The atrium room is a little more, but mention your Marriott Rewards. I got a free upgrade.”
cynthiasT2314JV, 20 Apr 2017 | Read review
“Atrium view with balcony well worth it.”
41katelynr, 18 Apr 2017 | Read review
5 of 5