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Smugglers Cove Resort and Marina

Traveller (114)
Room & Suite (28)
Dining (7)
Overview
AMENITIES
Free Internet
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Kitchenette
2.5 Star accommodation
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Reviews (226)
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1 - 5 of 210 reviews
Reviewed 2 weeks ago via mobile

Worst customer service ever. Wouldn't refund even though we canceled according to the booking rules They say it's due to change of ownership and wouldn't help even when we went there in person Really disappointed

Date of stay: January 2019
Thank Freedom433555
Reviewed 2 weeks ago

These people will not answer the phone, return emails or anything. after booking and not being able to call and ask questions we cancelled our reservations and went with someone else. They tried to keep our weeks rent without a refund, our bank had to...More

Date of stay: September 2018
Thank Luke Z
Reviewed 3 weeks ago via mobile

Do not stay here. I have never written bad reviews but this was, well, bad. Website advertised a free breakfast. There was even a brochure in the room claiming the same. It also said there was live entertainment at the tiki bar and a restaurant...More

Date of stay: December 2018
Thank Lana F
Reviewed 9 December 2018 via mobile

Holiday from hell. Dirty dilapidated resort. No breakfast included as stated.Bar only opened from 11 am to 8 pm Richard the desk man so ignorant and upsettingly rude. Smelled of weed the whole time. Chris the Manager did nothing with my complaints. No housekeeping. No...More

Date of stay: November 2018
1  Thank Siobhan C
Reviewed 1 December 2018 via mobile

This is by far the worst hotel in the keys, I should of read the reviews first!! You can't even find it at night due to no lighted signage GPS says you have arrived but you don't see anything besides a dirt road to what...More

Date of stay: December 2018
2  Thank Kevin M
View more reviews
About
Description
We are a resort that includes a hotel, marina and restaurant. We are located at Snake Creek bridge making it easy access to both bay side and ocean. We have many amenities for families, couples or friends More trying to have a good time. They include but are not limited to kayaking, snorkeling, diving, fishing charters, boat rentals, and sunset cruises. Our rooms are spacious, clean, and comfortable. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Internet
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Room Service
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
12
Price range
US$175 - US$223 (Based on Average Rates for a Standard Room)
Also Known As
Smugglers Cove Resort And Marina Hotel Islamorada
,
Smugglers Cove Resort Islamorada
,
Smugglers Cove Islamorada
,
Smugglers Cove Resort And Marina Islamorada, Florida - Florida Keys
Location
United States > Florida > Florida Keys > Islamorada
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
12
Price range
US$175 - US$223 (Based on Average Rates for a Standard Room)
Also Known As
Smugglers Cove Resort And Marina Hotel Islamorada
,
Smugglers Cove Resort Islamorada
,
Smugglers Cove Islamorada
,
Smugglers Cove Resort And Marina Islamorada, Florida - Florida Keys
Location
United States > Florida > Florida Keys > Islamorada
Photos
Traveller (114)
Room & Suite (28)
Dining (7)
Pool & Beach (2)
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Questions & Answers
Ask a question
mll03853
13 October 2018|
Answer
Response from mll03853 | Reviewed this property |
Thank you for providing us with dirty floors, dirty linen, and cute little ants that greeted us in the bathroom! Our two-night stay was horrible...thanks for the memories!
0
Votes
Room Tips
"Worth hotel ever!!!!"
mariow750
18 Oct 2018
Read review
"No Not Book A Room Here!!!!!"
mll03853
12 Oct 2018
Read review
"Rooms are in need of major Maintenance"
825nataliew
13 Aug 2018
Read review
"Don't stay there."
JimD496
29 Mar 2018
Read review
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