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Hilton Garden Inn Key West - The Keys Collection

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Traveller (191)
Room & Suite (76)
Storyboard
Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“pool bar”(36 reviews)
“busy road”(11 reviews)
“nice hotel”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Key West - The Keys Collection
Special Offer: Key West, Up To 20% Off!
Hotel deals
Offers from Hilton Garden Inn Key West - The Keys Collection
Special Offer: Key West, Up To 20% Off!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (843)
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738 results
Traveller rating
329
204
109
59
37
Traveller type
Time of year
LanguageEnglish
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329
204
109
59
37
Show reviews that mention
All reviewspool barbusy roadnice hotelshuttle serviceold townper dayconcierge deskshuttle busduval streetclean roomsfree breakfastgreat place to staygreat poolhot tublounge chairsmini fridgehgi
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1 - 5 of 738 reviews
Reviewed yesterday via mobile

The rooms were very clean and ergonomic. The breakfast was awesome, but not free. The location was far from Duval St., but close to the beach and airport. There are plenty of restaurants and shopping nearby. Just be warned of the rosters on the island...More

Thank MardiGrasFun
Hotel's Favourite
Reviewed 2 weeks ago

We booked this hotel last minute for a spontaneous trip to Key West from Miami/Fll. We are Hilton Honors members and were able to check in on the app and pick our own room. With the app your phone is your room key. This is...More

2  Thank Sandra M
Response from HGIKeyWest, Manager at Hilton Garden Inn Key West - The Keys CollectionResponded 2 weeks ago

Sandra M, Thank you so much for taking the time to share about your recent stay with us. I can see from your review we exceeded your expectation and made a positive impact on your stay. Thank you so much and we look forward to...More

Reviewed 4 days ago

Hilton never seems to disappoint! The rooms were clean, staff was great and the location was pretty good as well. We stayed for a couple of days and had no issues. I would recommend staying here on your next visit to Key West.More

Review collected in partnership with Hilton Garden Inn
Thank Lubna C C
Response from HGIKeyWest, Manager at Hilton Garden Inn Key West - The Keys CollectionResponded 2 days ago

Lubna C C, Thank you for taking the time to share your recent experience with us. I am happy to read yo had a great time in Key West and at the Hilton Garden Inn Key West. We look forward to your return in the...More

Reviewed 1 week ago via mobile

For the classification of hotel, this wasn't a bad place to stay. The location is legit right where the main highway coming down through the keys meets Key West so there's quite a bit of traffic and there can be sirens at night but nothing...More

Thank Britney81
Response from HGIKeyWest, Manager at Hilton Garden Inn Key West - The Keys CollectionResponded 1 week ago

Britney81, Thank you for taking the time to share your recent experience with us. I am glad you had a great girls trip and you found the hotel to serve your hotel needs. Thanks again and we look forward to your return in the not...More

Reviewed 2 weeks ago

The staff, especially supervisor James More, were exceptional. I needed to make last minute adjustments to my reservations which were handled very professionally. I appreciate that. I also found this to be a great value hotel, especially in Key West. I am an Honors member...More

Thank Michael R
Response from Tiffany P, Front Desk Supervisor at Hilton Garden Inn Key West - The Keys CollectionResponded 2 weeks ago

Michael R, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback. I am very happy to hear we were able to accommodate you and that you enjoyed your stay. We look forward to welcoming you back to our property...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$141 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$141 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (191)
Room & Suite (76)
Pool & Beach (28)
Dining (20)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
airforcebratt
26 July 2018|
Answer
Response from FamilyAffair111 | Reviewed this property |
Key West, although it's an island, has no beach. The closest thing you'll get to one is the man-made beach next to The Southernmost House and that's in Old Town. About a 8 minute shuttle ride from the hotel and then you... More
0
Votes
KRISTINA N
4 July 2018|
AnswerShow all 2 answers
Response from FamilyAffair111 | Reviewed this property |
There is no charge for parking, but the shuttle is $20 a day per room. You're better off booking the package including the shuttle when you book the room.
2
Votes
ivetted17
18 June 2018|
AnswerShow all 2 answers
Response from M1915WZmichaels | Reviewed this property |
No it is not covered. Unless you are driving a scooter then there is a covered area to park near the 4 story building to the west side of the property. Only two handicapped spaces as well are Covered too I believe.
1
Vote
Room Tips
"There are rooms located right beside the pool as some rooms are a walk away from the pool"
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"Our end of the hotel had no elevator, so we had to climb one flight of stairs to our room. Just a tip if you..."
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"call hotel directly after booking room if your looking for a special room"
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"Choose a top floor on the back side of the hotel. It's quiet."
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