We wanted to mention the cheerful service from the front desk personnel Michelle and Ophelia. They were very attentive to the customers needs and we’re having a genuine pleasure serving them. It was not just my group but others following us.
I stayed at the Fairfield Inn and Suite at the keys collection and can I just say " what a great spot" good size rooms, nice gym; the pool seemed very nice ( I'm just not a pool person ,but from afar it looked nice) also if ur in need of some things to do or some great places to eat see Donna Barntt at the concierge she's great! Super informative and will stear you in the right direction. She took care of booking my snorkeling excursion and making some dinner reservations. Donna is great so I highly recommend her and the Fairfield Inn and Suite at the keys collection.
I spent two wonderful days in this hotel. excellent cleaning, large rooms and effective air conditioning. nice swimming pool. polite, kind staff. Donna in particular is fantastic: she directed me to the most interesting places to visit and to the most interesting restaurants. roosters are very nice. There is also a nice gym open always
This property feels secluded even though it's only a wall of bushes (and a fence) away from the main road in Key West. We only stayed one night, and this hotel worked well for that. Huge parking lot with many available spaces, however it is one-way so you enter and exit at two different places. The receptionists were friendly and helpful, easy check-in and check-out. There is a shuttle to the cruise port area of Key West, and although we didn't need to use it I'm sure it is helpful. We did not eat breakfast there, but they do offer continental breakfast. The room was clean, but you can tell this property is a little bit on the older side. Very spacious bathroom, but it did have a sliding barn door that leaves gaps of space. Television offers lots of channels, and there's a huge closet for storage. The poolside area was very nice. It says the hours are dawn to dusk, but it was close to 10pm and we used the pool without issue. Clean pool, good variety of seating/lounging areas around the pool deck. Palm trees surround the pool area, and there is a cute poolside bar with high stools. If I were ever in Key West in the future, I would definitely consider staying here again!…
I love coming to Key West. This was my third time visiting and each time I do something new. This time the concierge, Donna Barnett suggested a snorkeling trip. I’ve never snorkeled before and wouldn’t have done it had she not suggested it. I had a great time. She also had some great suggestions for dinner spots and thanks to her I’m pretty sure I’ve found my favorite restaurant in key west. Thanks again Donna! Also; the hotel shuttle was awesome! We were able to sleep in and grab a shuttle at any hour at the top of the hour and it would take us right by duval street. So easy. My only regret is that I didn’t get Dions chicken this time. You never disappoint,Key West! I’ll absolutely be back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing