Had a 3 night get away and we had a terrific time. Loved hotel and location.. Nothing negative to say. We had one issue with the dryer that wasn't working.. I called and within 10 minutes someone came in and had it working.. We loved the muffins and ice cream that were in our rooms everyday. Overall recommend this place and will be coming back.
After coming from the Southernmost Hotel and experiencing great grounds & amenities, I wanted to try a smaller property with bigger rooms. I found the Santa Maria Suites via Tripadvisor and gave them a call. I spoke to Matilda who informed me they had a suite that would accommodate my family (three beds, three bathrooms, two stories, with a full kitchen and great view). I booked through her on the phone since she was so knowledgeable and helpful (usually I complete my own bookings online). She let us know the room was ready for check-in and that "happy hour" with wine tasting was starting poolside. We walked over from the Southernmost and were impressed with the vibe at Santa Maria Suites. The happy hour was great and Patricia (the bartender) was awesome. Our room was clean, spacious, and well-located. I loved the balconies (one on each story) and the suite was kept immaculate by Yakelin in housekeeping. I enjoyed the turn-down service with chocolates (something that many hotels are skipping due to COVID). I believe that service can still exist and be practiced safely, and I will continue to book at properties that keep a commitment to service alive while being respectful of cleanliness. The Santa Maria Suites surpassed my expectations and we found it to be an excellent value during our stay in Key West!…
Among the nicest resorts I've ever stayed at in the USA. Wonderful friendly, attentive staff and super nice suites. Very clean and relaxing. This is in a great location in the quiet part of town but easy to walk or bike anywhere on the island. We will return!
We would fully recommend this hotel. Very comfortable beds, fully equipped kitchen and washing facilities. The hotel and pool were very clean. Good showers in the bathrooms. Lovely reception staff. Location perfect for us. Not too close to the centre but close enough to walk.
Key west hidden gem , will definitely use the hotel again, everything you need for a quality stay in the area, a minute from duval st ,the southern most point , and the beach , makes this the perfect vacation hotel
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