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Santa Maria Suites Hotel

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Traveller (501)
Room & Suite (383)
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Overview
  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“free smoothies”(147 reviews)
“fresh muffins”(73 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
All hotel details
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,953)
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1,781 results
Traveller rating
1,524
189
46
14
8
Traveller type
Time of year
LanguageEnglish
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1,524
189
46
14
8
Show reviews that mention
All reviewsfree smoothiesdove ice cream barsfresh muffinsbi levelfull kitchenturn down servicetwo bedroom suitewasher and dryerduval streethappy hourwine coolerpool areasouthernmost pointhalf bathbottled waterevery eveningliving area
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1 - 5 of 1,781 reviews
Reviewed 4 days ago via mobile

My husband and I just got home from an 8 day stay at SMS. It was all I had hoped for and more. The 2 story floor plan worked great for us. The living area was on the first landing with the full kitchen, living...More

Thank Renita123
Response from MHMSKW, Owner at Santa Maria Suites HotelResponded 4 days ago

Dear Renira123, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your family stay with us was so enjoyable. Matilda and Jason are just two of the many superstars on our team that...More

Hotel's Favourite
Reviewed 26 August 2017 via mobile

I cannot recommend this place highly enough. Really high end, luxurious accommodation. A fantastic pool. Brilliant, friendly staff. Generous pool snacks and happy hour. Family friendly. Full kitchen provided should you not want to eat out all the time, stocked with coffee, daily muffins and...More

5  Thank gordigal
Response from SMSJEH, Owner at Santa Maria Suites HotelResponded 27 August 2017

Dear gordigal, Thank you so much for taking the time to write this "High End Luxurious" review of our hotel. We believe that we have the best staff and amenities to top all of the other hotels in Key West. We look forward to hosting...More

Reviewed 6 days ago

I have stayed at Santa Maria several times. The things that keep bringing us back are: -location, It's so easy to get into the action if you want to, but it's also quiet and easy to stay on the southernmost block -2 bedrooms. I'm surprised...More

Thank kaitflower
Response from MHMSKW, Owner at Santa Maria Suites HotelResponded 5 days ago

Dear kaitflower, Thank you so much for taking the time to write this great review of our hotel. we really appreciate the fact that you are a repeat guest of ours and we will work on your recommendations to make our resort even better. Alex...More

Reviewed 2 weeks ago

The staff was very friendly and the service was excellent. The rooms are kept very clean and housekeeping was excellent. Jason, one of the staff, was friendly and provided excellent service at the poolside. The two bedroom duplex suite we had was modern, and well...More

1  Thank Glori18
Response from MHMSKW, Owner at Santa Maria Suites HotelResponded 2 weeks ago

Dear Glori18, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your family stay with us was so enjoyable. Jason is one of the many superstars on our team that are dedicated to...More

Reviewed 3 weeks ago

Santa Maria Suites were awesome! We rented at 2 bedroom second floor unit. Very clean, plenty of room and it even had a washer and dryer! Nice touches were the dove ice cream bars in the freezer and the muffins in the room as well...More

1  Thank Bryan C
Response from MHMSKW, Owner at Santa Maria Suites HotelResponded 3 weeks ago

Dear Bryan C, Thank you so much for taking the time to write this awesome review of our hotel. I was pleased to read that we were able to exceed your expectations. I will share your comments about your beach experience with our beach service...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Concierge
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Heated pool
Outdoor pool
Details
Price range
US$412 - US$762 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Key West
#1 Top resorts Hotel in Key West
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$412 - US$762 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Key West
#1 Top resorts Hotel in Key West
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (501)
Room & Suite (383)
Pool & Beach (145)
Dining (27)
Amenities (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
David C
20 May 2018|
AnswerShow all 4 answers
Response from MHMSKW | Property representative |
The check in time is 4 pm. All the best, Jim Heineman VP Operations
0
Votes
lacky23
10 May 2018|
Answer
Response from MHMSKW | Property representative |
Hi, Our Bi Level suites are 900 square feet. Please let me know if you need any other information on our hotel. All the best, Jim Heineman VP Operations
0
Votes
lacky23
10 May 2018|
AnswerShow all 3 answers
Response from Sharon B | Reviewed this property |
Not that I'm aware of. We were on the ground level, and the balcony was out the door. The bedrooms in out unit backed up to the street.
0
Votes
Room Tips
"garden view offers a little more privacy for sitting outside."
Read review
"The King suites may be a better set up for families versus the 2-floor rooms."
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"We loved our bi-level suite but it did require a walk up stairs."
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"2nd floor looking over pool"
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