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The Saint Hotel Key West, Autograph Collection

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The Saint Hotel Key West, Autograph Collection
The Saint Hotel Key West, Autograph Collection
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416 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Tucson, Arizona
Reviewed yesterday NEWvia mobile

My wife and I stayed at the Saint Hotel in Key West for five nights in February. While the hotel is Awesome, it really starts with the people. Justin, Ben, Skylar and Hanna at the bar were fantastic. There are many bars in Key West, but none with bartenders and a happy hour like the Saint. Don't leave without having...

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Helpful?
Thank Peter C
Mechanicsburg, PA
Reviewed yesterday NEWvia mobile

Great location, but, 45,000 points for this alleged Marriott Category 9 property is outlandish. I understand they only have 36 rooms, but to assign THE worst room to loyal customers is unacceptable. "We value your loyalty, but . . ." was the remark we received from the receptionist who had no knowledge regarding any of the questions we posed. We...

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1Thank SeaColonySue
Fenton, Missouri
Reviewed 2 days ago NEW

We did a long girl's weekend for four of us family members and found the service, staff, and accommodations to be over the top. The staff was extremely friendly and helpful. Especially impressive was the manager, Abraham Cox, who was so accessible to help enhance our stay by giving us pointers on what to do and see and even procuring...

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Thank ottiger2017
Island Height, NJ
Reviewed 2 days ago NEW

The hotel is perfectly located off Duval making it easy to get anywhere One comment is the rooms can be loud with the activity of Duval Street The employees are so friendly and helpful with any thing you could need Maria at the front desk is so kind, same with Justin in the bar who helped with drink suggestions ....

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Thank ReneB
Saint Louis, Missouri
Reviewed 3 days ago NEWvia mobile

As someone who has been traveling weekly for business for 6+ years, I'm no stranger to Marriott hotels and good customer service. I've also become accustomed to a certain level of helpfulness and confidence from staff members at the Marriott Autographs I've stayed with. The Saint Hotel Key West changed all of that. From the moment we arrived, road-weary from...

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1Thank MeriwetherGirl
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear MeriwetherGirl, Thank you so much for taking the time to review your recent stay here at The Saint Hotel Key West. Wow...we sincerely appreciate your kind words and the time you spent to provide such a thorough review. We strive to make each and every one of our guests feel like a part of The Saint family. We are...

North Carolina
Reviewed 4 days ago NEW

This is a very positive review of the bar & restaurant at the Saint Hotel in Key West. We did not stay at the hotel (we were at the LaConcha a couple blocks away) but the Saint is in a very central Key West location yet seems very private once inside. We were told by a local that we must...

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1Thank woodygo
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear woodygo, Thank you so much for your 5-star review of our restaurant/bar here at The Saint Hotel Key West! We are very proud of our restaurant and tend to think we have one of the best happy hours on the island. We are so happy to hear that you enjoyed it. We will be sure to share your feedback...

Reviewed 4 days ago NEWvia mobile

Went to Key West from So Cal to celebrate a birthday with 2 other couples. I will speak for the six of us because we are still talking about The Saint. The staff was exceptional. Looked after our needs everywhere on the grounds. We enjoyed happy hour in the bar and the pool, breakfast on the patio and they set...

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1Thank Inquisitio S
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Hello Inquisitio S, We are so happy to hear that you chose to spend your birthday celebration trip here with us at The Saint Hotel Key West. We are delighted that you enjoyed our property, our team, and some of our amenities. We are very proud of the team we've built and strive to make every interaction a positive one....

Reviewed 5 days ago NEW

Location, Location, Location, you cannot beat location for Duvall Street and Mallory Square area for walking. For areas farther away hotel provides bikes! Hotel food was outstanding and yes it was expensive but that is the rule of thumb in Old Key West. Our room was a petite queen, very small and no balcony and so we spent a lot...

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1Thank John N
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear John N, Thank you for taking the time to review your recent stay with us here at The Saint Hotel Key West. We are thrilled to hear that you enjoyed your stay, but disappointed that you were not 100% completely satisfied. Feel free to reach out to us directly if there are any details that you would like to...

Reviewed 1 week ago

Stayed here one night in January; we were really looking forward to a luxurious experience. Not a chance, sadly. First they tried to make us pay again for the room, then after the found the reservation they apologized and said they gave us an upgrade, to the "best room in the Hotel". The room was on the roof.....view of the...

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4Thank Cyrus H
Grand Rapids, Michigan
Reviewed 1 week ago via mobile

We planned a long road trip and made the mistake of only alotting one overnight on Key West. Big mistake, especially because it gave us so little time to enjoy this breathtaking hotel. It's a level 9 Marriott property and the best possible usage of your points. From the street it looks like any one of the other house facades...

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1Thank Penwah609
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear Penwah609, Thank you for this lovely review and your kind words. We are so excited to hear that you enjoyed our property! We strive to create a memorable experience with each and every one of our guests! As part of the Autograph Collection, we aim to be "Exactly Like Nothing Else," so we love to hear that you appreciated...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning

Additional Information about The Saint Hotel Key West, Autograph Collection

Address: 417 Eaton St, Key West, FL 33040-6511 (Formerly The Saint Hotel Key West)
Region: United States > Florida > Florida Keys > Key West
Price Range: €379 - €656 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Saint Hotel Key West, Autograph Collection 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
The Saint Hotel Key West, Autograph Collection Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Saint Hotel Key West, Autograph Collection staff and other travellers.
21 questions
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Chicago
7 months ago
Puerto Rico
4 months ago
Atlanta, Georgia
Boston, Massachusetts
Mississippi

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Questions? Get answers from The Saint Hotel Key West, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“by the pool, the rooms that face Duval are noisey”
 of 5 bubbles ReneB, 26 Feb 2017 | Read review
“Petite Queen very small ok for short stay but longer it is a little cramped.”
 of 5 bubbles johnnB8856AH, 23 Feb 2017 | Read review
“wide variety of rooms from very small to large so really think out what you want in your room.”
 of 5 bubbles jdolan, 14 Feb 2017 | Read review
“We stayed upstairs but being by the pool would be nice.”
 of 5 bubbles G3398TMdennisp, 9 Feb 2017 | Read review
“Highly recommend rooms facing the pool.”
  • Rm 212 balcony view
  • Swanky!
  • Rm 212, large shower
 of 5 bubbles Bgc78, 7 Feb 2017 | Read review
5 of 5