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The Mermaid & The Alligator

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The Mermaid & The Alligator
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864 Reviews from our TripAdvisor Community

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Showing 829: English reviews
Liberty, Missouri
Reviewed 16 February 2017

My wife looked at several places to stay in Key West online, especially B&B's, and after spending several hours searching she came upon this gem! I believe what got her attention the most was the garden area in the backyard and how well landscaped the front area was on the main streets! She immediately booked a room with a balcony...

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Helpful?
3Thank Bryan B
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Thank you for writing about your stay with us. Relaxation and respite is what it's all about here. Thankfully we have a terrific staff in housekeeping and the front desk who are devoted to working together to keep the inn and gardens as beautiful, clean, and relaxing as they can be. We're happy you enjoyed all of it. Come back...

Reviewed 16 February 2017

This is a great place to stay, the Inn Keeper service is outstanding, the facilities and location is the place to be while visiting the various shops and interesting aspects of Key West. You are in easy walking distance to Ernest Hemingway Home, the Audubon Home and the beach. Breakfast's are excellent, and the rooms are the Victorian replicate with...

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Helpful?
1Thank james p
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Hello from Key West! We're happy you enjoyed our breakfasts and service and found our location most convenient for getting to the historic sites and beaches. It was a pleasure having you here and we hope you come back again soon! Yours truly, Geri L Innkeeper

Reviewed 13 February 2017

We stayed 8 nights. Never had the same breakfast. Freshly cooked muffins every morning were wonderful. Mimosas were offered on weekends. All meals were delicious. Staff were helpful and pleasant.. We spent a lot of our free time on their patio/garden but also enjoyed their common rooms. Wine was served at 5 pm.

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Helpful?
1Thank Jana C
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

We're glad you were able to take the time to relax in the garden and enjoy happy hour with us! Thanks so much for letting us know. Yours truly, Geri L. Innkeeper

estes
Reviewed 13 February 2017

We have stayed in B&B's since the early 1980's across the US, throughout Europe and New Zealand. The Mermaid and Alligator in Key West has been on "our list" . And much to our delite .wevwere not disappointed . The gardens, where an amply breakfast is served in the am , are lovely and peaceful. The house is vintage ,...

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Helpful?
1Thank Chrisitne f
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Greetings from Key West! We're so glad you enjoyed your sunny mornings with us and that we measured up to your expectations! Thank you for sharing your experience with us and others, and we hope you come back soon! It was a pleasure to have you here. Sincerely, Geri L. Innkeeper

Waretown, New Jersey
Reviewed 12 February 2017

My husband and I like to travel and visit places we have never been before -- with the exception of The Mermaid & The Alligator. Our "go-to" vacation paradise location in Key West recently changed ownership, but we were relieved to discover that their most important assets (Geri & staff) remain intact. Like other reviews, we base our vacation times...

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Helpful?
1Thank susan c
Management response:

We love that so many of our guests, like you, come back to stay with us year after year. It's our goal to keep the inn and the gardens as charming and inviting as they've always been and to continue to do what we can to make our guests feel comfortable and looked after while they are here. We're glad...

Ada, Michigan
Reviewed 12 February 2017

We stayed here 5 years ago and decided to come back because we love the central location and the garden area. You can walk about anywhere you'd want o go in 10-18 minutes and there are several good restaurants about 5 minutes away (7 Fish and Flaming Buoy). Love the warm "pool" (although the pump is a little loud) and...

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Helpful?
Thank Sue B
Management response:

We're so pleased you found the oasis you remembered from your last trip. We love doing what we can to make our guests' time here stress-free and memorable. Sorry about the pump noise. We were waiting for the replacement which has since been installed. About the pillows, we gave you the softest we had, obviously not soft enough. We will...

Beach Haven, New Jersey
Reviewed 11 February 2017

We just completed our second stay here and here's all you need to know about how great the M&A is......we already booked for next year. Before we checked out. Excellent rooms, outstanding staff, delicious home cooked breakfasts, numerous amenities and "romantic" is putting it mildly. We love this B&B and will likely make it an annual trip - unless of...

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1Thank T C M
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

That's how it happens . . . We fall in love with the island on our first visit, come back year after year, until one day, we take the plunge and move here! Key West charms us in a way no other place does. I'm so glad you feel it too, and that you have chosen to stay here with...

Manhasset, New York
Reviewed 30 January 2017

Just returned from a week in Key West, where we once again designated The Mermaid & Alligator as our home base during our stay. We couldn't have been more pleased. We need not have worried that the new ownership (which we had heard about some months ago) might mean drastic changes. Quite the contrary: Geri (formerly a concierge) is now...

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Helpful?
1Thank Cara O
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

What a great endorsement! Thanks so much! With the new ownership solidly behind us, we wanted more than anything to maintain the relaxed feel of the inn and gardens and the quality of detail and personal service our guests want to come back to time and again. It's gratifying to hear we're doing that, AND we're having fun! We have...

Palm Beach Gardens, Florida
Reviewed 30 January 2017

This place was quite special. The location was fabulous and centrally located. The gardens and outdoor area are exquisite and well maintained. Excellent full course breakfast served outside in the gardens. The staff is knowledgeable, engaging, accommodating, and extraordinarily helpful. The rooms are decorated beautifully and are unique. Lovely feel to the place with good energy. The Mermaid and the...

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Helpful?
Thank Ozzles
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to review your stay with us and for all the sincere compliments re: our service and ambiance. We're glad you enjoyed the breakfasts. We love surprising our guests with new entrees. Thank you for sharing your opinion about our amenities and wine service. We find most guests enjoy the light snack of chips and...

Charlottesville, Virginia
Reviewed 20 January 2017

This was our first trip to Key West. We prefer B&B's to hotels and The Mermaid & The Alligator not only offers the special B&B touches, but goes well beyond with every amenity one could think of! We stayed in the Bamboo Room which had plenty of space and a private covered deck that stepped out into the garden area...

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Helpful?
4Thank Kathy G
Management response:

Thank you for sharing your experience here with us. It was a pleasure meeting you both and assisting with your reservations and such. I'm looking forward to seeing you again! All the best! Geri Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast while providing our guest a place to relax, enjoy the ambiance, and even shut out the rest of the world if you choose. Join us and feel at home. ... more   less 

Additional Information about The Mermaid & The Alligator

Address: 729 Truman Ave, Key West, FL 33040-6423
Region: United States > Florida > Florida Keys > Key West
Price Range: €267 - €272 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Also Known As:
The Mermaid And The Alligator
The Mermaid & The Alligator Hotel Key West
The Mermaid & The Alligator Key West, Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Mermaid & The Alligator staff and other travellers.
14 questions
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Richmond, Kentucky
over a year ago
Parrish, Florida
ft lauderdale
over a year ago
Holyoke, Massachusetts
over a year ago

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Questions? Get answers from The Mermaid & The Alligator staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tree Top suite is the way to go!!!”
nikoleg299, 11 Mar 2017 | Read review
“Caribbean Queen is large and has the entire front porch to use. Great bathroom.”
62PaulB62, 18 Feb 2017 | Read review
“If you want a room with a balcony or the garden space you have to book early”
bryanb950, 16 Feb 2017 | Read review
“Garden room is on first floor and has a door to patio, too. Large shower.”
402janac, 13 Feb 2017 | Read review
“Rooms are depicted on their website . We liked being in main house. We were in Sun Room which was sunny in the morning but very quiet .”
Chrisitnef, 13 Feb 2017 | Read review
5 of 5