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The Mermaid & The Alligator

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Traveller (779)
Room & Suite (327)
Dining (80)
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Overview
  • Excellent92%
  • Very good5%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“bamboo room”(54 reviews)
“audubon room”(33 reviews)
“treetop suite”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Concierge
All hotel details
Additional information
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Reviews (933)
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832
46
12
4
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832
46
12
4
2
Show reviews that mention
All reviewsbamboo roomaudubon roomtreetop suiteevening wineafternoon lemonadekey limecomplimentary wineplunge poolquicheother gueststhe main houseeach morningtropical gardenqueen roombreakfast was deliciousbed and breakfasttrip to key west
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1 - 5 of 896 reviews
Reviewed 2 weeks ago

Our recent stay at the Mermaid and the Alligator (April 2018) was wonderful!! Rebecca, Geri and Victor all went above and beyond with restaurant recommendations/reservations, bike rentals, wonderful breakfasts, early afternoon snacks and then happy hour! The location is great....we parked our rental car the...More

1  Thank lovee520
Reviewed 4 weeks ago

Our recent stay (Feb 2018) at The Mermaid and The Alligator was amazing! We celebrated two birthdays in lovely Key West. Geri, Rebecca and Victor were extremely helpful, informative and friendly. They were quick to respond to emails and questions. Geri & Rebecca help plan...More

1  Thank leem55416
Response from Geri L, Manager at The Mermaid & The AlligatorResponded 4 weeks ago

It was fun to have you all here, and to do whatever we could to help make your celebration even more memorable. Thank you for choosing us for your vacation and we hope we see you again! Very truly yours, Geri L Manager

Reviewed 14 April 2018

We loved it - so much in fact, that we've already reserved a stay for next spring. We stayed in the Audubon Room with a door leading to the gorgeous garden. The hosts were so helpful (renting bikes, making recommendations for restaurants and things to...More

1  Thank drallen2014
Response from Geri L, General Manager at The Mermaid & The AlligatorResponded 5 weeks ago

We recently expanded our "happy hour" by adding a cheese offering. Victor makes a variety of cheese spreads with some of his favorite flavors--jalapeno, pesto, parmesan, and dried tomato. I hope you got to taste them. They're delicious! Thank you for the feedback. We really...More

Reviewed 10 April 2018

This was our first time staying at the Mermaid and Alligator and it is safe to say not our last. My husband and I were thrilled with our stay and the hospitality Geri and the other staff members showed us. Breakfast every morning was delicious...More

Thank maggiefitz228
Response from Geri L, General Manager at The Mermaid & The AlligatorResponded 5 weeks ago

Dear Mike and Maggie. Thank you for staying with us. We're happy you enjoyed the breakfasts and your room and everything else you mentioned. We hope you come back soon. All the best, Geri L. Manager

Reviewed 9 April 2018

This was our third stay with them. Nothing compares to the service and attention you get. They booked several excursions for us. All of them great. Jerri and Rebecca are the best. They made gluten free breakfast for my wife.

Thank Michael M
Response from Geri L, General Manager at The Mermaid & The AlligatorResponded 10 April 2018

Hi Michael, It was a pleasure to see you both again and we're so glad you enjoyed your stay. We'll look forward to your next visit! Sincerely, Geri L. Manager

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$148 - US$328 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$148 - US$328 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (779)
Room & Suite (327)
Dining (80)
Pool & Beach (50)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
atlfuzzy
16 March 2018|
AnswerShow all 2 answers
Response from Geri L | Property representative |
Hello, That's a good question. We have a large capacity Mitshubishi ductless A/C in the main part of the suite and a wall unit near the tub. Together, they do the job of keeping the room cool in any season. Treetop is... More
1
Vote
Julie b
10 February 2018|
AnswerShow all 2 answers
Response from Misty W | Reviewed this property |
There is room at the place to park, just let them know you are coming. Everyone leaves their keys incase they need to jockey them around while you are out or busy having fun.
0
Votes
Room Tips
"Audubon is a great room on the first floor or the Bamboo Room in the guest cottage."
Read review
"all are great (if in doubt call geri the innkeeper, she is most helpful and friendly"
Read review
"The Bamboo Room is wonderful! I have also stayed in the Audobon Room!"
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"Treetop room is delightful but an extra flight of steps."
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