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Hyatt Sunset Harbor Resort

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#44 of 50 Hotels in Key West
Certificate of Excellence
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285 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Reviewed 1 week ago

We stayed in a townhouse, 232, and thoroughly enjoyed it. In fairness, we own that unit, week 4, but we are brand new owners and it was our first ever stay at the resort. Ladies at the front desk were great and Al is the best concierge in Key West. Love the pool area!! Steps away from Duval St and...

1Thank JC C
Elmwood Park, Illinois
Reviewed 4 weeks ago

We went on this trip with another couple who also have an 8th grade child, so 6 of us total. The location was outstanding....off the beaten path but just 1 block away....directly next to the Little White House. After staying in the Keys a number of times, we would 100% be going back to this resort. Location: the best if...

2Thank Nichole74
Reviewed 15 January 2017 via mobile

The Hyatt Sunset Harbor is still one of the best places to stay in Key West. The staff is wonderful and friendly. They really get to know you. The property is kept up and very clean. Location is perfect. Only two blocks from Duval and the Old Town area. We definitely will be back in 2017.

Thank Aresbaby
Thousand Oaks, California
Reviewed 15 January 2017

We were so thrilled by the room at the Hyatt Sunset Harbor Resort. It was spacious, clean, had all the amenities and a beautiful view over the pool to the ocean. The staff was so friendly. I could have moved in!

Thank sheamartin9
Reviewed 2 January 2017 via mobile

Pass on it if you can find something else. Rooms need renovated, decor is early 80's. small rooms, noisy, you can hear the cruise liners coming in with their horns, people talking, etc. it has a jacuzzi tub but not enough hot water to fill it. After one person takes a shower you have to wait 20 minutes to get...

1Thank title63dick
Orange Park, Florida
Reviewed 26 December 2016

Hyatt Sunset Harbor is a great place to stay in KW! The location is prime..you are right downtown and can walk to all activities and about 2 blocks from Duval Street and it's nightlife! Find time and in your travels to stay at the Hyatt Sunset Harbor!

Thank Gwen B
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review the Hyatt Sunset Harbor. We look forward to your next stay!

Oakland, Maryland
Reviewed 15 December 2016

We have owned Hyatt Residence property in Key West since 1996 and have stayed at all three Hyatt Vacation locations over the years. Our favorite spot by far is the Sunset Harbor location. It combines upscale accommodations, excellent ammenities, perfect location and the most friendly and helpful staff. No need to have a rental car when you are in the...

Thank tyusko
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review Hyatt Sunset Harbor. We truly value your ownership. Can't wait to welcome you back soon!

Nutley, New Jersey
Reviewed 28 November 2016

We first started coming here about 20 years ago & come back to stay every couple of years for a relaxing week. The resort has about 40 units (most of them two bedroom / two bath with kitchens, living rooms & balconies). Ours is second floor overlooking the harbor where you can people watch the cruise ship passengers on most...

Thank amacek2016
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review our property. We truly value your ownership. We look forward to your next stay!

Reviewed 24 November 2016

We have been coming here for past 19 years, no need to trade for any where else. Room is 2nd floor, facing the court yard. You can see the sunset unobstructed every night. Only surprises are for the better, never a let down. Property is very well taken care of, staff is very eager to please. They contact you before...

Thank Tim C
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review our property. We are so happy that you enjoy your home away from home. See you next year!

Reviewed 13 November 2016 via mobile

3rd floor corner room... great sight lines for the offshore racing boats entrance and exit from the race course.. just a couple blocks from Duval st and a Tony walk to mallow square. .. and just a few doors down from key lime pie on a stick covered in chocolate.. it's a must have

1Thank morris411
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review the Hyatt Sunset Harbor. We are glad that you enjoyed our property and all that Key West has to offer. We look forward to your next stay!

128 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Condominium Resort with Victorian styling; situated in the heart of Old Town, overlooking the Gulf of Mexico. ... more   less 

Additional Information about Hyatt Sunset Harbor Resort

Address: 200 Sunset Way, Key West, FL 33040-8312
Region: United States > Florida > Florida Keys > Key West
Price Range: €127 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Sunset Harbor Resort 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Hyatt Sunset Harbor Hotel Key West
Hyatt Key West
Key West Hyatt
Hyatt Sunset Harbor Resort Key West, Florida
Hotel Style:
#1 Best Value Hotel in Key West
#14 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Sunset Harbor Resort staff and other travellers.
9 questions
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Lafayette, Indiana
over a year ago
Marco Island, Florida
New Jersey
6 months ago
Port Charlotte, Florida

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Questions? Get answers from Hyatt Sunset Harbor Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were 3rd floor center of resort.”
 of 5 bubbles sheamartin9, 15 Jan 2017 | Read review
“Building 5 has harbor views. Townhouses have two balconies.”
 of 5 bubbles amacek2016, 28 Nov 2016 | Read review
“building 5 is the best. Upper floor”
 of 5 bubbles Bato70, 23 Oct 2016 | Read review
“Overlook the pool if you can....”
 of 5 bubbles SusanF18, 19 Sep 2016 | Read review
“Many nice pool view rooms”
  • Pool area from the room
 of 5 bubbles Greywolf8577, 13 Sep 2016 | Read review
5 of 5