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Courtyard Key West Waterfront

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540 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Orlando, Florida
Reviewed 14 January 2017 via mobile

Came here for a weekend away. The hotel I thought was Oceanview. I paid $350 per night for two nights (just over $700 total). The staff were friendly. The lobby was nice. The rear of the property was beautiful overlooking the marina. My wife has bad knees. The lack of an elevator came into light as we tried to get...

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Helpful?
1Thank Justin A
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review of the Courtyard. Sorry to hear that you had complications with your rooms access. The main building does have elevator access, however this building only houses the suites. We do honor all request's, I am more than certain if we could have accommodated you to a first floor we would have. With out the exact dates...

Reviewed 3 January 2017 via mobile

We've been to Key West for our first time and stayed five nights (rewards nights) at this hotel. The hotel it's not located in Old Town (therefore very quiet and peaceful), but they offer a free shuttle that takes you to the Old Town and back twice an hour. The hotel property is well taken care of and the pool...

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Helpful?
Thank Juan Carlos M
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review on the Courtyard! Glad to hear your stay with us was pleasant. The complimentary shuttle really does improve the vacation experience, no worries about parking or transportation! As for the pool, I am very sorry to hear that the pool was chilly during your visit and will be speaking with maintenance to find out what happened....

Ontario
Reviewed 31 December 2016 via mobile

We've been to Key West three times but just for the day so decided we wanted to go for longer and stayed three nights at this hotel. As others have said, it's not located in Old Town, the heart of Key West, but there's a shuttle that takes you to the harbour, twice an hour, and drops you off near...

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Helpful?
Thank MiztyOne
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review! We are happy to hear you enjoyed your stay with us at the Courtyard. As I saw you mentioned pool towels, putting them in the room hmmmm ...something for us to consider, as we are always open to gust suggestions! We keep them at the front desk for now, almost as a rental but free....

New York
Reviewed 26 December 2016

The Courtyard is not in the center of Key West but has a shuttle that is efficient. We stayed here for 4 days in early December. The room was spacious and very clean. The back of the hotel faces the water. The front, "Building A" faces the road. We paid a few dollars more for the water view. As it...

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Helpful?
Thank books30
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review! Having said that you stayed in the back building you must have had either a queen suite or a general king room. As we do not charge by room view, we charge by room type. Building A typically holds our standard double queen rooms. We are happy to have accommodated you with our complimentary shuttle!...

Rio Rancho, New Mexico
Reviewed 21 December 2016

I really enjoyed my stay here. The staff goes out of their way to ensure you are happy. Wonderful ladies at the front desk with helpful advice; excellent to-order breakfast in the dining room, and a nice pool that is open until 11 pm. Best of all, there is a free shuttle to downtown (tip the driver!) every 30 minutes...

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2Thank Passwest
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We are pleased to hear about your amazing stay with us! We appreciate your 5 star review as well. Customer service is our number 1 priority, we want each guest to feel apart of the Courtyard family. We are very excited to hear of your returning visit, Remember for any and all booking questions you can always call the hotel...

Lohmar, Germany
Reviewed 14 December 2016

When we arrived at the hotel, we were told that they had building work going on, and offered to relocate us to another hotel. But after almost 6 hours drive, we were not up for that. So they gave us an upgrade to a suite overlooking the pool instead, and free breakfast. In fact, we were not affected by the...

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Helpful?
Thank Celticman59
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review. We are glad that you enjoyed your stay, although we had our beautification project going on. However I am upset to hear that you noise complaint about the pool music being to loud was not addressed properly. This will be corrected with proper departments and I thank you for bringing this to our attention. We...

Miami Beach, Florida
Reviewed 5 December 2016

I stayed at the Courtyard property in October for Fantasy Fest. We booked the one bedroom suite with 2 queen beds, a living room and extra pullout bed. We had plenty of room for the four of us. Our room was on the ground floor so we were really close to the pool and had a nice little patio. The...

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Thank nicolelourie
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your Review of the Courtyard! Glad to hear you were satisfied with your very spacious double queen suite. This room approximately holds 6 people comfortably. We take pride in our appearance and have a great maintenance and housekeeping staff onsite to ensure these protocols. The shuttle is the cherry on top of the stay in my opinion, you...

Lincroft, New Jersey
Reviewed 12 November 2016

The room was decent and comfortable. They are located on the busiest street in Key West. Sirens from ambulances all night......slept good the last night cause we were exhausted from lack of sleep on the others!

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1Thank mel8282016
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

First I would like to apologize for the noise issues you had during your visit. Hopefully you contacted one of the guest agents at the desk, in hopes to eliminate the issue. We do strive for 100% guest satisfaction and unfortunately during your stay we fell short of that goal. We will be passing your feedback around to the staff,...

Aberdeen, United Kingdom
Reviewed 25 October 2016

We booked a family room...perfect for our needs..two double beds and a sofa bed..huge double room suite..with 2 bathrooms... Free shuttle bus takes you down to the docks for Duval Street and Mallory Square...no hassle looking for parking spaces. Hotel pool is heated and clean...but could do with some better evening lighting around the pool. Hotel staff very friendly and...

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Helpful?
Thank Dunkee
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review! The Courtyard was happy to have accommodated you during your stay. The double queen suite is the perfect room for families on vacation, bedroom area, living room area, and you have a 50/50 chance of two bathrooms. The shuttle really makes exploring down town hassle free. You can enjoy downtown without having to search for...

Palm Beach Gardens, FL
Reviewed 18 October 2016

Sarah-Jane at the front desk could not have been more friendly, professional, knowledgeable, helpful, and kind during our entire stay. Matter of fact I don't think she ever left the front desk...she was always there to help us with our crazy mixed up family requests!! Then again lots of staff were at the front desk and each of them very...

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Helpful?
Thank gdsturgis
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We are beyond happy to have been able to accommodate your stay! Also we are very happy that each and every person in your party enjoyed themselves. Sarah-Jane will be pleased to hear that she provided you exceptional service as well as the other front desk agents. The complimentary shuttle is usually what wins our guest over, upon booking reservations...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 

Additional Information about Courtyard Key West Waterfront

Address: 3031 N Roosevelt Blvd # 41, Key West, FL 33040-4015
Region: United States > Florida > Florida Keys > Key West
Price Range: €246 - €417 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Key West Waterfront 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Courtyard Key West Waterfront Hotel Key West
Key West Marriott
Key West Courtyard
Courtyard Key West Waterfront Florida
Hotel Style:
#8 On the Beach Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Key West Waterfront staff and other travellers.
8 questions
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Long Valley, New Jersey
over a year ago
Niles, Ohio
4 days ago
London, Canada
27 days ago
long island, NY
over a year ago

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Questions? Get answers from Courtyard Key West Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There may be suites available.”
 of 5 bubbles JamesH800, 20 Feb 2017 | Read review
“Poolside rooms do not have street noise and may or may not have microwaves”
 of 5 bubbles joa705, 16 Feb 2017 | Read review
“I will never stay here again.”
 of 5 bubbles bluebird974, 26 Jan 2017 | Read review
“Choose a room on the Gulf side. It's a few dollars more but worth it. The road side isn't scenic and could noisy”
 of 5 bubbles books30, 26 Dec 2016 | Read review
“My 2nd floor room in the back faced a pretty lagoon and was as quiet as a tomb.”
 of 5 bubbles Passwest, 21 Dec 2016 | Read review
5 of 5