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La Concha Hotel & Spa

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La Concha Hotel & Spa
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903 Reviews from our TripAdvisor Community

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Showing 776: English reviews
Bewdley, United Kingdom
Reviewed 17 May 2016

Can't complain about the service but was very disappointed with the room - we had to live out of our suitcases as there was only a tiny wardrobe and that was it. Nowhere to put our stuff or have a sort out. Thought being on the top floor meant we would at least have a view but the windows were...

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1Thank jenny_chamberlain
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for sharing your experience at La Concha Key West. I am very sorry to hear that your accommodations did not suit your preferences. Our room sizes are dictated by the original blueprints of the historic hotel however we do our best to utilize the space we have. I am happy that our associates worked out a compensation with...

Windsor, Canada
Reviewed 17 May 2016

The hotel lobby has been renovated since our last visit. It's very nice, but a little boring. I thought it was so pretty before, and more characteristic of the Keys. Our room was comfortable and quiet. Perfect location with all the shops and restaurants just outside your door. This is a good hotel if you're looking for a quiet, relaxing...

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Helpful?
Thank Reggie37
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for reviewing La Concha Key West. I am glad that you had the chance to experience our renovations and enjoyed our Duval Street location. We too love taking advantage of the many amenities and facilities our sister properties have to offer. We look forward to your next visit! Best, Mike RIce

Boston, Massachusetts
Reviewed 17 May 2016 via mobile

Stayed at LaConcha for a wedding weekend. The best location in key west. Nice boutique hotel very nice decor. Highly recommend balcony room overlooking Duval Street. Nice pool area. Definitely check out the show at Aqua - so much fun. Check out Hogs Breath, smoking tuna both have great bands

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Thank EastCoast1995
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for the kind review of La Concha Key West. I am delighted to hear that our location worked out well for you during your time in Key West for the wedding. We hope that you will continue to join us during your future trips to Key West! Regards, Mike Rice

New York City, New York
Reviewed 17 May 2016

We enjoyed our stay at La Concha, location right on Duval can't be beat. Pool is super small and kind of shaded at times because of the height of the hotel. Room was nice, bed was pretty comfy. Shower was great, nice water pressure. Hotel has been renovated, so lobby/bar area is really nice. Actually it kind of doesn't fit...

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Thank A2theK
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for thr terrific review of La Concha Key West. I am thrilled that our accommodations and amenities worked out well for you and that our recently upgraded design suited your preferences. It is also wonderful to know that you enjoyed happy hour at our onsite bar. I want to apologize for the mosquito issue you experienced and I...

Reviewed 16 May 2016

We stayed here during Fantasy Fest/ Halloween weekend and it couldn't have been a better choice! It was right on Duval street, right in the heart of Key West and within walking distance to the glass-bottom boats, Hemingway home and the southernmost pointe. The service was phenomenal as well. They went above and beyond to accommodate all my requests (there...

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Thank Karen9281
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for your review of La Concha Key West. I am glad to hear that La Concha worked out well for you during your time in Key West for Halloween weekend, as our central location is perfect for exploring some of Key West's most popular attractions. We look forward to your future stays! Regards, Mike Rice

Reviewed 16 May 2016

Excellent service at check-in, got to the premium room and was very happy with the quality, about par for Crown Plaza. Concierge was very helpful. Pool is pretty small and is unheated, but space is at a premium on Duval Street and a number of the hotels in that specific area are smaller than usual and therefore have small pools...

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Thank Martyn B
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for reviewing La Concha Key West. I am happy to heat that you had a seamless check-in experience and enjoyed our Duval Street location as well as our personable service. I am sorry that our breakfast did not meet you expectations and we appreciate the feedback as we work to improve upon this. We hope that you will...

Boston, Massachusetts
Reviewed 14 May 2016

the lobby is nice. pool is small and filled with grime. room is very very tiny. no desk at all. What really really upsets me is they do not provide breakfast vouchers for aspire elite members. If you are a IHG loyalist you will get no benifits from staying at this below average/garbage hotel.

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Thank steve s
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Steve, I am sorry to hear that La Concha Key West did not meet your expectations, Our concierge is happy to provide information on how to best take advantage of your IHG membership and I hope that you will take advantage of our associates' service in the future. We appreciate your feedback as we continue to improve upon the guest...

Travelers Rest, South Carolina
Reviewed 13 May 2016 via mobile

Centrally located to everything on Duval. Nice and clean rooms. Updated nicely for an older property. Wish we had know there was going to be a pool party when we stayed, missed a whole day of swimming with all the setup and such. Would stay again though.

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Thank Tracy L
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for the terrific review of La Concha Key West. I am thrilled that you enjoyed your accommodations and hope you will return again soon to enjoy our pool area in the warm weather! Best, Mike Rice

Reviewed 11 May 2016

A great place to stay (location-wise), but the rooms are very small and the bathrooms are closet-sized. Its a very old hotel, which accounts for the small spaces, but has been nicely maintained. Everything is service based (i.e., there are no ice machines - you have to pay someone to bring you ice; you cannot self-park, therefore constant valet charges,...

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Helpful?
Thank Jan R
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Jan r., thank you for reviewing La Concha Key West. I am very happy to hear that you enjoyed your accommodations and that our associates left a positive impression on you with their service. We will be happy to provide an interior room upon request in the future to reduce possible noise disturbances. We look forward to your next visit!...

Anna Maria Island, Florida
Reviewed 5 May 2016

I just got back from spending three days in Key West and stayed at La Concha Hotel. It is on Duval Sreet and is in the perfect location to explore all the sights and restaurants. It is newly refurbished and very elegant with great attention to detail and the comfort of the guests. The staff is very friendly, courteous and...

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Thank beachbreakers
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for reviewing La Concha Key West. We too love our convenient Duval Street location offering easy access to popular Key West attractions. I am also happy to hear that you enjoyed our spacious accommodations and relaxing pool area. We appreciate your recommendation and look forward to your future visits! Regards, Mike Rice

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams, The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Breakfast, lunch, Happy Hour and dinner served daily in 430 Duval. Go for a swim at our outdoor swimming pool and enjoy a cocktail at the pool bar. La Concha Hotel offers the most spectacular 360 degree view from our Top Spa or fitness center. Unwind and enjoy your favorite drink poolside, dine at 430 Duval, sip world-class wines at Wine-O, or stop by the concierge to plan out your next adventure. ... more   less 

Additional Information about La Concha Hotel & Spa

Address: 430 Duval Street, Key West, FL 33040
Region: United States > Florida > Florida Keys > Key West
Price Range: €232 - €509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Hotel & Spa 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Crowne Plaza Key West La Concha Hotel Key West
Key West Crowne Plaza
La Concha Hotel & Spa Key West, Florida
Hotel Style:
#10 Spa Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Hotel & Spa staff and other travellers.
42 questions
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Questions? Get answers from La Concha Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet room, ask not to face Duval Street”
  • My room at LaConcha
  • Suite view
  • Plenty of room
 of 5 bubbles jbrenz, 15 Feb 2017 | Read review
“I'd recommend a higher floor and maybe something in the west tower.”
 of 5 bubbles Which_Way_There, 15 Feb 2017 | Read review
“Our 4th floor room was very noisy”
 of 5 bubbles Hylasgirl, 14 Feb 2017 | Read review
“Choose rooms not near pool; if you want to sleep in. Noisy in morning.”
  • Great to have a refrigerator in room.
  • Rooms was a bit small - but still very nice. Location makes all other stuff minor.
 of 5 bubbles 733can, 13 Feb 2017 | Read review
“Ask for room to avoid hearing street noise.”
 of 5 bubbles clairesmith2016, 6 Feb 2017 | Read review
5 of 5