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Crowne Plaza Key West La Concha

1,140 reviews
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Traveller (375)
Room & Suite (179)
Pool & Beach (54)
Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(31 reviews)
“duval street”(241 reviews)
“great location”(191 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,140)Write a Review
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All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomvalet servicefront desk staffwine barlove this hotelcan't beat the locationpark your carthe room was niceking bedwalked everywherehappy hourspasunset
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11 - 15 of 993 reviews
Reviewed 2 weeks ago

We recently spent 4 days in Key West, staying at the Crowne Plaza on Duval Street. We read the reviews before booking, and we were not disappointed. We had a fabulous suite with a balcony overlooking Duval Street. The location was centrally located and we...More

1  Thank RobinF530
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 1 week ago

Thank you for kindly reviewing La Concha Key West. I am delighted to hear that you enjoyed our well-appointed suite accommodations complete with a location overlooking Duval Street. I apologize for the WiFi issues you experienced and we will look into this immediately! We hope...More

Reviewed 3 weeks ago

We stayed in a corner room with a porch on the corner of Duvall and Fleming. It was a large room and very comfortable. The porch was a very nice addition and we could watch the folks on Duvall as they went by. It was...More

Thank BillUsma74
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 1 week ago

Thank you for reviewing La Concha Key West. I am happy to hear that you enjoyed your spacious accommodations complete with our prime location on Duval Street, perfect for people watching! We will surely look into the Internet issues you experienced and apologies for any...More

Reviewed 3 weeks ago

I stayed one night in this hotel and it was an awful experience. The rooms are absolutely horrible. First room smelled of mildew and was switched to another room, which was equally small, disgusting and also had a smell. Rooms have not been updated in...More

Thank Pinkerto84
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 1 week ago

I am very sorry and surprised to hear about your experience at La Concha Key West. We will look into the issues you describe surrounding your guestroom, as I assure you that we take housekeeping and maintenance very seriously. We also do our best to...More

Reviewed 3 weeks ago via mobile

As a platinum Marriott rewards member, I almost feel obligated to warn others away from this property. Pros: Decent lobby. Good location. Cons: The actual hotel rooms are more like prison cells than hotel rooms. I supposedly had one of the best non-suite rooms on...More

Thank WillVenture
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 weeks ago

I am very sorry and disappointed to hear about your experience at La Concha Key West. Our room sizes are smaller than those of most hotel given we are a historic building, and the room layouts are based on historic blueprints. We do our best...More

Reviewed 3 weeks ago via mobile

We were fortunate to have reservations at La Concha and it was amazing! It’s conveniently located right on Duval Street and within walking distance to everything. The staff are very friendly and the facility is very clean, comfortable, swank and upscale.More

Thank shayellis
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 weeks ago

Thank you for the fantastic review of La Concha Key West. I am thrilled to hear that we exceeded your expectations with our prime location and our personable service. We look forward to welcoming you back again the next time your travels bring you to...More

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123456199
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$249 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$249 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (375)
Room & Suite (179)
Pool & Beach (54)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
suespagnuolo
29 January 2018|
AnswerShow all 5 answers
Response from JILLARTBLUE | Reviewed this property |
Car park right behind hotel ..no problem parking !!
1
Vote
donopet
26 August 2017|
AnswerShow all 4 answers
Response from cynthiakovatch | Reviewed this property |
We rode the free shuttle to the area where the the marker is noting the "southern most point." However, we were very disappointed because the seaweed was so thick, we couldn't get in the water. It was also all over the beach... More
0
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12345618
Room Tips
"Pool side rooms the best (and bigger)."
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"Fifth floor had great views!!"
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"Second floor balcony"
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"we were on the second floor facing the back side of the hotel. was very quiet and room was nice and..."
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