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Crowne Plaza Key West La Concha

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Traveller (402)
Room & Suite (197)
Pool & Beach (55)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(43 reviews)
“duval street”(248 reviews)
“great location”(195 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,197)
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1,046 results
Traveller rating
364
334
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364
334
173
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Show reviews that mention
All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffper daythe room was niceking bedhappy hourhemingway housesouthernmost pointspavaletsunsetbartender
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1 - 5 of 1,046 reviews
Reviewed 2 days ago via mobile

We arrived and there was a problem with our room - smaller than expected based on website/video. Kenneth immediately remedied the problem and we were in the beautiful suite we anticipated. We can’t say enough about Kenneth - his friendly smile and greeting by name...More

Thank Suzi S
Hotel's Favourite
Reviewed 12 April 2018

We stayed here for 2 nights on a weekend trip to Key West and the location could not be better! We were able to use the valet parking on arrival and didn't need the car again until checking out. They have a courtesy shuttle that...More

1  Thank reindroped
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 4 weeks ago

Thank you for the fantastic review of La Concha Key West. I am delighted to hear that you enjoyed your experience from check-in to check-out with our personable and dependable service. It is great to hear that you took advantage of our shuttle that goes...More

Reviewed 6 days ago

The rooms are dark and small, the windows can not be open. All the rooms facing the parking lot have depressive views (see the picture). The lobby is beautiful. The pool area is small, it's facing CVS pharmacy.) This hotel is definitely overpriced.More

Thank Tanya K
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 3 days ago

Thank you, Tanya, for your review of La Concha Key West. I am sorry to hear about your experience with our accommodations, and we are happy to provide rooms with views upon request if available. I hope you will decide to give us another chance...More

Reviewed 1 week ago

Nice old hotel that is updated right on Duval St. Great location. Everything was nice but the room was very small. It was like a room in Manhattan. The bathroom is so small it is difficult to close the door after you enter. The quality...More

1  Thank Eb19083
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 3 days ago

Thank you for enjoying La Concha Key West. Our Duval Street location is perfect for those looking to explore the best of Key West. Our room sizes are smaller than average given the layouts are based on historic blueprints. We do our best to be...More

Reviewed 1 week ago

This was our third time stating at this hotel, and the lobby/main area and top floor have been remodeled since our last visit. The main lobby and restaurant ha been remodeled with a much more modern décor than before, the restaurant is now a wine...More

1  Thank Steverino-OKC
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 3 days ago

Thank you for continuing to choose La Concha Key West. I am delighted to hear that you enjoyed our renovated accommodations and spa area. We do our best to be very transparent about our room sizes given they are smaller than average. The layouts are...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$241 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$241 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (402)
Room & Suite (197)
Pool & Beach (55)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
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Sheila W
9 March 2018|
Answer
Response from NorthCountry308 | Reviewed this property |
These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
1
Vote
Gemgara108
8 March 2018|
Answer
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.
1
Vote
suespagnuolo
29 January 2018|
AnswerShow all 8 answers
Response from joycethackwray | Reviewed this property |
Car park behind the hotel, no need to valet park
1
Vote
Room Tips
"Check to see if you can upgrade to a suite, standard rooms are very small."
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"Get larger king room or biiger, smaller king room is very tight."
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"If you can afford it 2nd floor with balcony overlooking Duval Street, you only live once"
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"Go cheaper, transportation is easy to find a little further from Duval."
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