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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,455 Reviews from our TripAdvisor Community

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Showing 3,087: English reviews
Atlanta, Georgia
Reviewed 26 November 2014

Very nice location, beautiful facilities, clean rooms, great furnishings, and professional and helpful staff. The room was very spacious. The bed and sofa set were very comfortable. Huge bathroom and sitting area.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Atul S
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to review The Reach Resort! We are thrilled that you enjoyed your stay and look forward to seeing you again soon! Jennifer Tomasello Manager at The Reach Resort Jennifer.Tomasello@WaldorfAstoria.com

Orlando, Florida
Reviewed 25 November 2014

This is an older property, right on the water has a nice little beach and pool. We were going to a wedding at the sister property so lots of us stayed here. The hotel was booked solid the girl at the front desk was so much help. The only problem was that their was lots of cleaning bags and laundry...

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Thank jafetica
Summerton, South Carolina
Reviewed 24 November 2014

I booked a bachelor party at a restaurant within The Reach in Key West for my son and 10 of his friends. The name of restaurant is The Strip Bar which is a very cool place w/bar. The hostess who booked the dinner, room, etc, Ms. Marina Ray, was awesome to work with and the meal of filet and lobster...

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Thank Dusty R
Miami, Florida
Reviewed 20 November 2014

Let me start by saying that I have stayed at this property ever year during the same time of year for the last several years. Over the last couple of years I've noticed a decline in service. Last year, I had a horrible stay. As a Hilton diamond member, I even emailed the diamond desk right after check in to...

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3Thank dark_prod
Greensboro, North Carolina
Reviewed 19 November 2014

Very enjoyable stay. Rooms are spacious, location is very good, beds comfortable, grounds very well maintained. Only concern we had was that we were promised to be called on checkin day when our room was ready. We walked around town for the day, came back and checkedin, never receiving a phone call. 1 hour after checkin, we received a call...

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Thank rryan313131
Harbinger, North Carolina
Reviewed 17 November 2014

We stayed at The Reach at the last minute. When I called to see if they had any rooms, they only had 1 left! We took it, but asked to put us on a cancellation list for any ocean view rooms. When we arrived the desk clerk said there had been a cancellation for an ocean view! They upgraded us...

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Helpful?
Thank Jackie C
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for allowing us to celebrate such a milestone with you! We are thrilled that you enjoyed your stay and look forward to seeing you both again soon! Jennifer Tomasello Manager at The Reach Resort Jennifer.Tomasello@WaldorfAstoria.com

Laconia, United States
Reviewed 17 November 2014

I am very rarely disappointed by the quality of accommodations while on business or vacation, but the Reach was so disappointing, I feel compelled to give notice to others. Upon check-in we were 'upgraded' to a water view room. The room was so small it couldn't even fit a bureau and we couldn't really relax in the room. (We were...

Review collected in partnership with Waldorf Astoria
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1Thank Richard P
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Please accept my apologies for the wedding music disrupting your stay at The Reach Resort. It is never our intention to provide anything less than the very best for our guests. Should you wish to provide further details of your stay please do not hesitate to contact me. I hope that should you visit Key West in the future you...

Suwanee, Georgia
Reviewed 16 November 2014

We have stayed at both Waldorf properties (Casa Marina and The Reach). Both are very, very nice. The rooms are huge at The Reach. And the view from our balcony was quite lovely. The hotel is just steps away from Duval Street with a convenience store on the corner. We biked here, but the staff didn't seem to notice our...

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Thank catarina r
Sikeston, Missouri
Reviewed 16 November 2014

We stayed here because our friends were there for a business conference & invited us to go along. Everyone was very friendly and wanted to insure that we enjoyed our visit. We received the champagne, cookies, and chocolates on our pillows which was so nice. The best part was the beach and the staff who saw to all of our...

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Thank Debbie K
Wasaga Beach
Reviewed 16 November 2014

We are 3 adult women sharing so we booked a room with a sofa bed. We arrived late and were disappointed that the sofa bed had not been made-up. Someone came to make the bed and to also bring an additional robe. The bed was made up quickly but upon inspection we noticed that the robe was soiled on the...

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2Thank JanKWasagaBeach

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: €296 - €567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#17 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a room pool side. At least you see the ocean while you contemplate why you wasted your money on this hotel”
cellantenna, 26 Apr 2017 | Read review
“request pool/ocean view and expect to pay for it.”
ernstrick67, 15 Apr 2017 | Read review
“Sea views or Garden Views would be better- though the rooms internally may be similarly equipped to a Key West view.”
WilliamS872, 12 Apr 2017 | Read review
“Use AAA to get a discount on the room. It can definitely be worth the $59 you'll save a lot more!”
dvelez3329, 11 Apr 2017 | Read review
“Ask for beach view or you will be looking at the staff parking lot.”
951DianeS951, 9 Apr 2017 | Read review
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