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6/11/2017 7/11/2017
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    The Reach Key West, A Waldorf Astoria Resort

    1435 Simonton Street, Key West, FL 33040-3116
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    6/11/2017 7/11/2017
     15 people are viewing this hotel
    US$398
    US$340
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    US$340
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    US$398
    Traveller (1343)
    Room & Suite (469)
    Pool & Beach (296)
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    Overview
    • Excellent41%
    • Very good27%
    • Average16%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “casa marina” (402 reviews)
    “natural beach” (41 reviews)
    “private beach” (210 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Reach Key West, A Waldorf Astoria Resort
    Special Offer: Buy 3 Nights, Get 1 Free
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    Sheraton Suites Key West
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    #35 of 51 hotels in Key West
     
    Key West Marriott Beachside Hotel
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    #17 of 51 hotels in Key West
     
    Silver Palms Inn
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    The Southernmost House
    703 reviews
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    Rooms
    6 Nov7 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,713)
    There are newer reviews for The Reach Key West, A Waldorf Astoria Resort
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    11 - 15 of 3,312 reviews

    Reviewed 7 September 2017 via mobile

    I am giving the Reach one star because we stayed here day before Irma was heading to the Keys. The day before there was a mandatory evacuation they shut off the air conditioning and were useless in helping people try to get off the island....More

    1  Thank Veronica O
    Response from Prescot Y, mgmt_resp_affil8 at The Reach Key West, A Waldorf Astoria ResortResponded 9 September 2017

    We appreciate your feedback, Veronica. We're disheartened that your time with us was less than ideal. We regret that our service failed to meet your expectations. We will be sure to alert the appropriate members of our team to rectify these issues. We care deeply...More

    Reviewed 6 September 2017 via mobile

    Outstanding staff, amenities; pool, gym, lawn size chess board. On site restaurant had very nice decor and outside sitting area with view of pool and beach. Nice landscaping. The room did not come up to the same level. Had higher expectations for Waldorf-Astoria, rooms seemed...More

    Thank Waylon C
    Response from Prescot Y, mgmt_resp_affil8 at The Reach Key West, A Waldorf Astoria ResortResponded 9 September 2017

    We appreciate the feedback, Waylon. We're happy you had a pleasant stay with us and enjoyed our helpful service and amenities as well as our beautiful property. However, we're disappointed that your stay with us was less than ideal. We regret that your room and...More

    Reviewed 6 September 2017

    We stayed at The Reach when our trip home to Houston was delayed due to Harvey. The Reach was a great choice. The staff was friendly and efficient and our room was very clean. The property is quiet and in walking distance to everything you...More

    Thank BKJospc
    Response from Prescot Y, mgmt_resp_affil8 at The Reach Key West, A Waldorf Astoria ResortResponded 7 September 2017

    Dear Guest, Thank you for the wonderful review! It's outstanding your time with us was so fantastic! We're thrilled you enjoyed our beautiful property and service so much. We strive for excellence and your praise lets us know we're doing our job! We can't wait...More

    Reviewed 6 September 2017

    I travel weekly to different countries around Americas and I can assure that this is the worst experience that a guest could have. The hotel is a 3 star maximum. Waldorf Astoria certainly left the glory NY days to this thing. Nobody is watching for...More

    Review collected in partnership with Waldorf Astoria
    Thank RogerioRoman
    Response from Prescot Y, mgmt_resp_affil8 at The Reach Key West, A Waldorf Astoria ResortResponded 7 September 2017

    Thank you for taking the time to submit this feedback, Rogerio. We are always working very hard to provide the best experiences for all of our guests. It's unfortunate to see that we could have done more for you during your stay. We will share...More

    Reviewed 5 September 2017

    Stayed in a king bed suite and it was great! Super spacious! Perfect, will be back again! The bed was comfortable, the shower was spacious, the balcony was large and had a view of the ocean. You can hear the waves crashing from the room.More

    Review collected in partnership with Waldorf Astoria
    1  Thank Larry V
    Response from Prescot Y, mgmt_resp_affil8 at The Reach Key West, A Waldorf Astoria ResortResponded 6 September 2017

    Thanks for the lovely review, Larry! It's wonderful you had such a fantastic stay with us! We strive to share a relaxing and restful experience with all of our guests. We're delighted you enjoyed our comfortable bedding so much. That's what we like to see!...More

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    The Southernmost House
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$292 - US$733 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 On the Beach Hotel in Key West
    • #11 Spa Hotel in Key West
    • #13 Top resorts Hotel in Key West
    • #18 Luxury Hotel in Key West
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, TravelUp, Hilton Hotels Direct, Expedia, Hotwire, TripOnline SA, Travelocity, HotelsforEveryone, Orbitz, HotelQuickly, Cancelon and getaroom.com so you can book your The Reach Key West, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Florida Keys >
    • Key West
    • Also Known As
    • The Reach, a Waldorf Astoria Hotel Key West ,
    • Waldorf Astoria Key West ,
    • The Waldorf Astoria Collection ,
    • Reach Resort Key West ,
    • The Reach Key West, A Waldorf Astoria Resort Florida
    Add Photo Photos
    Traveller (1343)
    Room & Suite (469)
    Pool & Beach (296)
    Dining (28)
    Hotel & Grounds (829)
    Bathroom (42)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
    Nearby
    The Southernmost House
    703 reviews
    .27 km away
     
    Sheraton Suites Key West
    2,357 reviews
    2.27 km away
     
    Silver Palms Inn
    1,723 reviews
    .71 km away
     
    Key West Marriott Beachside Hotel
    2,832 reviews
    4.99 km away
     
    Nearby Restaurants
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    Louie's Backyard
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    Nearby Attractions
    Key West Butterfly and Nature Conservatory
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    .31 km away
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    7,982 reviews
    .38 km away
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    .21 km away
    Ask a question
    Questions & Answers
    nolita_ny
    23 October 2017|
    Answer
    Response from la o | Reviewed this property |
    No idea ...nice place though
    0
    Votes
    mgwilkin
    19 September 2017|
    AnswerShow all 3 answers
    Response from letsgo36 | Reviewed this property |
    Their webpage says they are open now.
    0
    Votes
    Stephen R
    11 August 2017|
    AnswerShow all 2 answers
    Response from se_278 | Reviewed this property |
    No there is no free parking only meter parking. Onsite parking is $35
    1
    Vote
    Room Tips
    "Ask for a room close to the elevator"
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    "two queen bed rooms very small, upgrade to a bigger room"
    Read review
    "spring for ocean facing balcony"
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    "Choose the best room you can afford. The lesser rooms are very very poor, unacceptable in fact."
    Read review
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