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Casa Marina Key West, A Waldorf Astoria Resort

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Traveller (3220)
Room & Suite (786)
Pool & Beach (636)
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Overview
  • Excellent51%
  • Very good23%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(112 reviews)
“beach staff”(151 reviews)
“frozen towels”(131 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Additional information
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,702)
There are newer reviews for Casa Marina Key West, A Waldorf Astoria Resort
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3,432
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979
536
405
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All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourself parkingpool serviceduval streetocean viewpalm treeshotel is beautifullouie's backyardmain buildingsunset cruisesister propertygrounds are beautiful
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2,591 - 2,595 of 6,987 reviews
Reviewed 26 May 2015 via mobile

My wife and I founded the perfect place for our anniversary. Patrick at the front desk was great. The services were great and all staff were eager to assist you with anything . The hotel was worth every dime. Only issue I had was with...More

1  Thank ricpharm
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 28 May 2015

Dear ricpharm, Thank you for taking the time to review your recent stay at the Casa Marina. I'm very happy to hear you had such a great time while you were with us for your Anniversary. Our resort can definitely be the perfect spot for...More

Reviewed 26 May 2015

A short walk from Hemmingway's house and situated on a wonderful private beach. The setting is wonderful and eating close to Beach in the evening was delightful. The beach service was outstanding. The only blemish was the inordinate delay for a breakfast, however, after discussion...More

Thank Ray P
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 28 May 2015

Dear torontorvp, Thank you for taking the time to review your recent stay at the Casa Marina. Evidently, you really enjoyed your time with us, and your comments are a pleasure to read. For good reason, you clearly savored our location on the island. We...More

Reviewed 26 May 2015

We recently stayed at this hotel over Memorial Day weekend and overall it was very nice. The location was a 5-10 minute bike ride to Duval Street, but located in an area that was quiet at night. The resort was very nice and well maintained....More

Thank Matt K
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 28 May 2015

Dear Matt K, Thank you for taking the time to review your recent stay at the Casa Marina. From your comments, you really appear to have taken in our entire property and developed a strong sense of what makes our resort special. I'm glad to...More

Reviewed 26 May 2015

For the price of the room I would've like a better view than the top of the building. The rooms could use a renovation especially in the bathrooms. The beach was fair but had to climb over the rocks to get to the ocean or...More

1  Thank Rem2599
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 28 May 2015

Dear Rem2599, Thank you for taking the time to review your recent stay at the Casa Marina. All of your comments are appreciated because, with them, we know where to focus on improving within our resort. I wish that we could have made a greater...More

Reviewed 26 May 2015

At first glance, the property was beautiful but once inside, the room was awful (especially for $600+ a night) the food was mediocre (at best) and the people at the concierge desk were not helpful AT ALL. The day we arrived, we asked if we...More

2  Thank Chatham90
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 28 May 2015

Dear Chatham90, Thank you for taking the time to review your recent stay at the Casa Marina. Your feedback is the best inidicator for where we can improve at our resort, and all of your comments are appreciated. I am very sorry to hear how...More

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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$318 - US$629 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$318 - US$629 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3220)
Room & Suite (786)
Pool & Beach (636)
Dining (124)
Amenities (26)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
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Barbara W
2 June 2018|
AnswerShow all 2 answers
Response from Richa M | Reviewed this property |
They do . I think it was 300 or something for the 4 of us . We ended up not going even though we knew it was non refundable as the boat was ratty and old and not at all we would like to experience for a ‘sunset cruise ‘. I... More
0
Votes
Katie L
14 May 2018|
Answer
Response from gemmm43 | Reviewed this property |
No they do not not at Casa but possible the Reach next door 2 pools adult and family pick your palce early or by afternoon they are few afar at the adult pool
1
Vote
Courtney E
14 April 2018|
Answer
Response from Connecticut-MD | Reviewed this property |
I don’t see why not. Don’t know if there’s a place to store it other than the room
0
Votes
Room Tips
"Avoid “Garden View” at all costs"
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"It is worth the extra money to book a one-bedroom suite. The extra space, balcony and bathroom size is worth..."
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"do not choose 1st floor unless you want to be woken by chickens"
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"Room choices are not assured. Depends on check-in."
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