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    Casa Marina, A Waldorf Astoria Resort

    1500 Reynolds St, Key West, FL 33040-4768
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    6/8/2017 7/8/2017
    US$339
    US$326
    SAVE US$13
    US$331
    US$326
    Traveller (2928)
    Room & Suite (625)
    Pool & Beach (602)
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    #44 of 51 hotels in Key West
     
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    Overview
    • Excellent50%
    • Very good24%
    • Average14%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “sun sun” (123 reviews)
    “beach staff” (147 reviews)
    “frozen towels” (124 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Casa Marina, A Waldorf Astoria Resort
    Special Offer: Buy 3 Nights, Get 1 Free
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    The Reach, A Waldorf Astoria Resort
    3,630 reviews
    #44 of 51 hotels in Key West
     
    Southernmost Beach Resort
    5,668 reviews
    #14 of 51 hotels in Key West
     
    Hyatt Centric Key West Resort and Spa
    2,274 reviews
    #25 of 51 hotels in Key West
     
    The Marker Waterfront Resort
    1,508 reviews
    #9 of 51 hotels in Key West
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (7,169)
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    There are newer reviews for Casa Marina, A Waldorf Astoria Resort
    See the most recent reviews

    2,451 - 2,455 of 6,504 reviews

    Reviewed 18 January 2015

    Our stay at Casa Marina was wonderful from the minute we entered the lobby until we left the hotel. The entire staff couldn't do enough for us to make our stay most enjoyable. The food was delicious, the rooms were very clean and the staff...More

    Review collected in partnership with Waldorf Astoria
    1  Thank Lori G
    Response from Steven T, Manager at Casa Marina, A Waldorf Astoria ResortResponded 22 January 2015

    Dear Lori G, Thank you for your wonderful review! We are so glad that you enjoyed yourself and Warren and Tony certainly appreciate your kind words. Sincerely, Steven Tresh

    Reviewed 17 January 2015

    Location isn’t everything, after all. This is definitely NOT a high-end hotel. Sure, parts of the property are great because there are fabulous views and a private beach, which is a rarity in Key West given the otherwise rocky shoreline. But this is really a...More

    11  Thank Goin_places73
    Response from Steven T, Manager at Casa Marina, A Waldorf Astoria ResortResponded 19 January 2015

    Dear Brian, Thank you for your candid review of your recent stay. We strive to provide guest experiences that are anticipatory to the highest degree and personalized to the occasion, and we are always looking for ways to balance fair pricing with the luxury accommodations...More

    Reviewed 17 January 2015

    I checked into the hotel and in hindsight should have raised a stink about the stink in the room and other issues. However, upon arriving in Key West there was only time to drop luggage off, change clothes and head to a meeting. I am...More

    8  Thank TravelsALot205
    Response from Steven T, Manager at Casa Marina, A Waldorf Astoria ResortResponded 19 January 2015

    Dear TravelsAlot205, We're very sorry to hear about the unfortunate experience you had. We pride ourselves in providing exceptional service and experiences. Your detailed feedback will help us ensure we do not fall short of this. Thank you for your review and we hope we...More

    Reviewed 15 January 2015

    The crew under supervisor Mark Gray make your stay at the Casa a wonderful experience. I don't mind spending the money at the Casa when the service is this good. I'll return to Key West again and will likely stay where Barefoot Billys provides the...More

    Thank Dennis E
    Reviewed 15 January 2015

    nobody really cares about the service at this place don't worry about asking questions. If you want call and ask for another place to stay due to the complete lack of staff and care of customers. Sorry. Thats my experience

    1  Thank georgiethegreat
    The Reach, A Waldorf Astoria Resort
    3,630 reviews
    #44 of 51 hotels in Key West
     
    Southernmost Beach Resort
    5,668 reviews
    #14 of 51 hotels in Key West
     
    Hyatt Centric Key West Resort and Spa
    2,274 reviews
    #25 of 51 hotels in Key West
     
    The Marker Waterfront Resort
    1,508 reviews
    #9 of 51 hotels in Key West
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    Details
    • Price range
    • US$263 - US$637 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Key West
    • #10 Spa Hotel in Key West
    • #17 Luxury Hotel in Key West
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 311
    • Reservation Options
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    • Location
    • United States >
    • Florida >
    • Florida Keys >
    • Key West
    • Also Known As
    • Casa Marina, a Waldorf Astoria Hotel Key West ,
    • Waldorf Astoria Key West ,
    • The Waldorf Astoria Collection ,
    • Casa Marina Resort Key West ,
    • Casa Marina Key West ,
    • Casa Marina, A Waldorf Astoria Resort Key West, Florida
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    Traveller (2928)
    Room & Suite (625)
    Pool & Beach (602)
    Dining (112)
    Hotel & Grounds (1857)
    Bathroom (83)
    Business Centre & Event Rooms (12)
    Family and Play Areas (5)
    Nearby
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    Nearby Restaurants
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    Banana Cafe
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    redmidnight
    8 July 2017|
    AnswerShow all 3 answers
    Response from Jason S | Reviewed this property |
    I did not stay in that one in particular... I HIGHLY recommend spending the extra and getting the Grand Terrace. There's only a handful of them and it was beautiful! Was just at the Casa a couple weeks ago.
    1
    Vote
    Room Tips
    "close to the stairs or elevator is always best"
    Read review
    "Rooms in the main building are much nicer"
    Read review
    "A corner room overlooking the tennis courts is more spacious. The pool and beach are very close."
    Read review
    "Choose another hotel ;)"
    Read review
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