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Casa Marina, A Waldorf Astoria Resort

AMOMAUS$372*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$492*
US$372*
US$460*
US$460*
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Casa Marina, A Waldorf Astoria Resort
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6,936 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Reviewed yesterday NEW

We just returned from a long weekend in Key west. We paid over $800/night for a 2 bedroom ocean front suite. As we walked into the resort, the views of the ocean, and the pool area was gorgeous. We approached the elevator to get to the 3rd floor, and it was broken. The staff informed us it had been broken...

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Helpful?
Thank cpatnaude08
Glasgow, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017 via mobile

Awesome hotel. Right on the beach and a short, pleasant walk to the main shopping/restaurant area. Food is expensive but there are different eating options in the hotel plus there is a wee cafe in the hotel as well for another breakfast option. Service was fab in the hotel and at the poolside. Really loved this hotel. Water sports beside...

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Helpful?
3Thank hmgs1968
About Hotel's Favourite Review
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear hmgs1968, Thank you leaving a review of your recent stay at the Casa Marina. We are pleased that your vacation was memorable, and that you were able to experience so much of what makes Key West special. I'm also glad to hear you had so much fun on the Jet-ski tour, I've done the tour as well, and agree...

Reviewed 2 days ago NEWvia mobile

Thanks to : The very capable front desk staff, for assisting me and my elderly parents with check in etc. This Grand Dame is a must for those who like old world charm, location and namesake. Food is very decent, rooms with ocean view balcony are great especially on the 4th floor.

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Helpful?
Thank John E
Redding, Connecticut
Reviewed 3 days ago NEW

I surprised I haven't received a survey from Casa Marina for my stay two weeks ago, so I figured I would leave my comments here. They need to put plastic covers on the bottom of their balcony chairs and tables — and really all the chairs on throughout the hotel. They're so loud, and it's a grating sound. Every morning...

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Helpful?
Thank Kate P
Brooklyn, NY
Reviewed 3 days ago NEW

It's a nice and pretty property but the service was mediocre at best. For the amount of money people pay to stay here they definitely expect a higher level of service all around. Perhaps it's simply a matter of providing a better training to the employees, so management please take note. Our room was pretty spacious, no complains there. Breakfast...

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Helpful?
Thank Allkin
Coral Springs, Florida
Reviewed 4 days ago NEW

First off, this resort should not be in the 5 star resort category. This was going to be a nice get away before our daughter goes off to college. When I booked our suite, I told the agent we are traveling with a teenager and a friend. When we arrived at the hotel at 3:00 our room wasn't ready, not...

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Helpful?
4Thank joshadjor
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear joshadjor, Thank you for your review of Casa Marina. The records show you reserved a suite in our Historic Building. This was actually the largest room when the resort first opened in 1920. We immediately pulled this room off market and moved you do a different room upon your complaint, to have the rooms inspected by professionals. The results...

Union, Maine
Reviewed 5 days ago NEW

Ok first the good part...the ocean was where they said it would be, the sun was hot...Jenn the Concierge was wonderful and Josh and fellow beach crew were A+ : Now the bad..we didn't get the room we paid $600 a night for. It was motel 6 quality. Run down (see pics) tiny, tiny bathroom, balcony was just big enough...

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Helpful?
4Thank Chesley F
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Chesley F, Thank you for leaving a review of your recent stay at Casa Marina. We appreciate your feedback, but I'm very disappointed that your time with us did not live up to the standard we expect of ourselves. We are always aiming for exceptional service at every opportunity, and I regret that you did not feel we lived...

Royal Oak, Michigan
Reviewed 5 days ago NEWvia mobile

Let me start off by saying the grounds of this hotel are where all the luxury went. A girlfriend and I came to stay at Casa Marina for a long weekend in Key West. Now admittedly we did have the smallest fortune of traveling during one of their worst weather weekends in years, but unfortunately that is why the conditions...

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Helpful?
4Thank Amy C
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Amy C, Thank you for your review of Casa Marina, Key West. We are glad that you enjoyed our resort grounds, but regret that other areas of your stay fell short of expectations. In regards to value, we price our rooms competitively with the other waterfront resorts on the island, and also boast the largest private beach, and resort...

Denver, North Carolina
Reviewed 6 days ago NEW

This is the best location in Key West. They have their own private beach and if you want to play beach volleyball there is a public beach next door. Staff was extremely friendly and helpful. Rented a car and self parked. Could go without a car, but renting 3 bikes for the week was almost the same price and cabs...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank johnsK842OG
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear johnsK842OG, Thank you for leaving a review of your recent stay at the Casa Marina. I'm very happy to read that you had another great experience at our property. We take a lot of pride in providing unparalleled service in a beautiful island setting, and we appreciate your kind remarks in regards to our staff. We look forward to...

Hollywood
Reviewed 6 days ago NEW

So many choices but you have to stay at The Casa once while in KW! Friendly staff, great location, the BEST Conch Chowder on the planet! Totally bringing my wife and children on a family get away trip.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank gregg491
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear gregg491, Thank you for leaving a fantastic review of your recent stay at the Casa Marina. I'm very glad that you had a wonderful trip to our resort, and we really appreciate your comments. We're looking forward to seeing you again sometime soon! Kind regards, -Luke

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: €304 - €560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Hotels.com, Orbitz, Hilton Hotels Direct, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Casa Marina, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
74 questions
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if they have more updated rooms. We had a suite on the third floor and were disappointed”
cpatnaude08, 28 Apr 2017 | Read review
“ocean front rooms are the best”
701rafao, 21 Apr 2017 | Read review
“Go for the view. We had 4th floor, facing the family pool and the ocean and it was never an issue with noise.”
markjeanne, 20 Apr 2017 | Read review
“choose the renovated rooms as the old ones are really quite old!!!”
Iloveringo, 19 Apr 2017 | Read review
“Closer to Higgs Beach facing water...less noise yet keep your windows closed unless you like roosters.”
ElizabethW140, 14 Apr 2017 | Read review
5 of 5
AMOMA
US$372* /night
View Deal
Expedia.comUS$460
Booking.comUS$460
ElvolineUS$492
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*Disclaimer
Prices are for 1 room, 2 adults
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