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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,930 Reviews from our TripAdvisor Community

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Showing 6,275: English reviews
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Union, Maine
Reviewed 2 days ago NEW

Ok first the good part...the ocean was where they said it would be, the sun was hot...Jenn the Concierge was wonderful and Josh and fellow beach crew were A+ : Now the bad..we didn't get the room we paid $600 a night for. It was motel 6 quality. Run down (see pics) tiny, tiny bathroom, balcony was just big enough...

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3Thank Chesley F
Glasgow, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017 via mobile

Awesome hotel. Right on the beach and a short, pleasant walk to the main shopping/restaurant area. Food is expensive but there are different eating options in the hotel plus there is a wee cafe in the hotel as well for another breakfast option. Service was fab in the hotel and at the poolside. Really loved this hotel. Water sports beside...

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3Thank hmgs1968
About Hotel's Favourite Review
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear hmgs1968, Thank you leaving a review of your recent stay at the Casa Marina. We are pleased that your vacation was memorable, and that you were able to experience so much of what makes Key West special. I'm also glad to hear you had so much fun on the Jet-ski tour, I've done the tour as well, and agree...

Royal Oak, Michigan
Reviewed 2 days ago NEWvia mobile

Let me start off by saying the grounds of this hotel are where all the luxury went. A girlfriend and I came to stay at Casa Marina for a long weekend in Key West. Now admittedly we did have the smallest fortune of traveling during one of their worst weather weekends in years, but unfortunately that is why the conditions...

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2Thank Amy C
Denver, North Carolina
Reviewed 3 days ago NEW

This is the best location in Key West. They have their own private beach and if you want to play beach volleyball there is a public beach next door. Staff was extremely friendly and helpful. Rented a car and self parked. Could go without a car, but renting 3 bikes for the week was almost the same price and cabs...

Review collected in partnership with Waldorf Astoria
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Thank johnsK842OG
Hollywood
Reviewed 3 days ago NEW

So many choices but you have to stay at The Casa once while in KW! Friendly staff, great location, the BEST Conch Chowder on the planet! Totally bringing my wife and children on a family get away trip.

Review collected in partnership with Waldorf Astoria
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Thank gregg491
Austin
Reviewed 4 days ago NEW

If all I was reviewing were the Beach and Pool area, this hotel would get top marks. The staff in that area was attentive and helpful, and the food from the restaurant was at least adequate. The pool was also very pleasant. Unfortunately not everything was great. The rooms were somewhat meh - the beds were oddly narrow for Kings,...

Review collected in partnership with Waldorf Astoria
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Thank Jim F
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear jimfQ8001XG, Thank you for taking the time to complete a review of your stay at Casa Marina. We appreciate your kind words in regards to our beach and resort grounds, however, regret that some aspects of your stay fell short of expectations. We do offer regular sized king beds throughout our resort, not to be confused with a California...

Naples, Florida
Reviewed 4 days ago NEW

I would also recommend visiting their sister property The Reach for dinner and cocktails. It's the best food and drink on the island. Additionally their service team is excellent, well trained and fun.

Review collected in partnership with Waldorf Astoria
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Thank Ron C
KY
Reviewed 4 days ago NEWvia mobile

As a Waldorf Astoria and An AMEX Fine Resorts hotel you would have thought this would have been a luxury hotel. Granted the exterior is beautiful however the rooms, at least the 1 bedroom king, we had tells a very different story. The condition of the bathroom was disgraceful. Rust on the mirror. Shower sprayed up on the ceiling. When...

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3Thank roamingplanet
Miami Beach, Florida, United States
Reviewed 5 days ago NEWvia mobile

Such a splendid location in Key West. Beautiful and expansive property on the water. Not inexpensive and carries the name that promises luxury and excellence. Unfortunately, this is where the hotel falls woefully short. Our room was really beat up. The furniture looks like it's seen too many spring break parties, the fixtures are rusted or broken, half the lights...

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2Thank Arron R
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Arron R, Thank you for your review of Casa Marina. We are pleased you enjoyed our location, and resort grounds, but regret that the guestroom fell short of expectations. We did investigate your concerns and found all of the electronics in your previous guestroom to be in working order, however, you do need to flip the light switch in...

Reviewed 5 days ago NEW

I stayed at casa marina for three days last month, The receptionist ( whos name i believe is Patrick) received me very kindly and joyfully. he gave me an upgrade for a terrace ocean view room. the hotel is very cool it mixes the modern luxury and the historic beauty, specially the old part which is form the 20s, A...

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Thank Rafa O

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: €310 - €595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean front rooms are the best”
701rafao, 21 Apr 2017 | Read review
“Go for the view. We had 4th floor, facing the family pool and the ocean and it was never an issue with noise.”
markjeanne, 20 Apr 2017 | Read review
“choose the renovated rooms as the old ones are really quite old!!!”
Iloveringo, 19 Apr 2017 | Read review
“Closer to Higgs Beach facing water...less noise yet keep your windows closed unless you like roosters.”
ElizabethW140, 14 Apr 2017 | Read review
“Some 2nd floors rooms have balconies. We had a 3rd floor with beautiful view of the pools and ocean.”
OklahomaMomOf3, 13 Apr 2017 | Read review
5 of 5