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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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Traveller (939)
Room & Suite (339)
Pool & Beach (198)
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Overview
  • Excellent48%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“double tree”(234 reviews)
“shuttle service”(207 reviews)
“warm cookies”(64 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,867)
There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,135 results
Traveller rating
1,481
929
416
176
133
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1,481
929
416
176
133
Show reviews that mention
All reviewsdouble treeshuttle servicewarm cookiesevery hourfree shuttleduval streetbreakfast buffetpool areaalways on timehotel shuttleclose to the airportsmathers beachthe hotel offersoutdoor barnice poolnice resortrental car
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11 - 15 of 3,135 reviews
Reviewed 1 week ago

Summary - Not worth the points redemption. My pregnant wife and I redeemed 3 nights from my Hilton honors account, totaling approx. 60K a night to stay here. The hotel grounds are nice, however as a Hilton honors Gold member and for 60K a night,...More

1  Thank Bashir C
Response from Karina O, Director of Rooms at DoubleTree by Hilton Hotel Grand Key Resort - Key WestResponded 1 week ago

Dear Bashir C: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed...More

Reviewed 1 week ago

I stayed mid-May 2018 and had a pleasant trip. They offer a free shuttle to and from the airport (just call the hotel when you arrive or tell the front desk 10 minutes before you want to leave); the day I arrived it was not...More

Thank il_smasher_mn
Reviewed 2 weeks ago via mobile

This hotel is very easy to get to just after you get onto the island. It appears to be a very old hotel but it has been well maintained and the grounds are landscaped so beautifully. Our room was very spacious and comfortable. The bed...More

Thank 277CarlM
Reviewed 2 weeks ago

Nice, clean hotel located about a 15 min drive from the 'downtown' core. Stayed 3 nights on a scuba diving trip. The hotel runs a shuttle downtown once an hour (that is usually full so arrive early). We also rented a car and used it,...More

Thank Ian F
Reviewed 2 weeks ago

The hotel was pretty standard. Rooms were ok, though I found a strand of hair in my bed and that made me wonder whether the sheets had been changed. That aside, the bathroom was clean and the shuttle to Duval St. is pretty convenient. It's...More

Thank BushTea
Response from Karina O, Director of Rooms at DoubleTree by Hilton Hotel Grand Key Resort - Key WestResponded 2 weeks ago

Dear Makeda O: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$208 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#12 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$208 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#12 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (939)
Room & Suite (339)
Pool & Beach (198)
Dining (69)
Amenities (39)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Dktje
12 April 2018|
AnswerShow all 5 answers
Response from Karina O | Property representative |
We do offer a shuttle service that takes our guests and drops them off in the heart of the downtown area. This departs from the hotel every hour between 8:00am - 11:00pm. We additionally offer a transport to Smather's Beach... More
0
Votes
thebl0ckparty
27 March 2018|
Answer
Response from Teresa H | Reviewed this property |
No, there is no fee. First come, first served.
0
Votes
Jennifer3124
3 March 2018|
AnswerShow all 5 answers
Response from kmk1024 | Reviewed this property |
No. It’s kind of in a random location. Closest beach is about 8 min away
1
Vote
Room Tips
"Get a balcony two queen for the best value. Pool view is too pricy."
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"Rooms with a pool view are preferred but there are no bad rooms"
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"Room overlooking the pool would be nice!"
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"We had a balcony on the outside but requested to be moved to the pool view side - which was accommodated. We..."
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