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BEST WESTERN Key Ambassador Resort Inn

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BEST WESTERN Key Ambassador Resort Inn
BEST WESTERN Key Ambassador Resort Inn
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1,667 Reviews from our TripAdvisor Community

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Showing 1,238: English reviews
Cutler Bay, Florida
Reviewed 9 December 2016

Best Western has been our vacation go to for many years. We usually stay at Best Western in Naples Fl 9th Street North. Great hotel, staff, and very delicious full hot breakfast with eggs, bacon etc. for usually less than $100 per night and Government employee discount is always honored. We expected the same from Best Western Key Ambassador. Not...

Review collected in partnership with Best Western
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Helpful?
Thank BBZEA
Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us regarding breakfast, the champagne and minor maintenance issues to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately, our discounted government rate...

Reviewed 4 December 2016

We could not say better things about BW Key Ambassador. When we checked in, the staff was so incredibly friendly. We booked the best room they has in our opinion, the King Suite Ocean Front with a balcony. They had a couple available so they let us pick which room we wanted. We took an upstairs room in the corner,...

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Helpful?
Thank Thomas C
Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn, responded to this review

Thank you so much for taking time the time write a such a perfect review! You complimented everything our hotel has to offer. We are thrilled to hear that you had an amazing stay at our hotel. We love to hear that we made your wedding special and we take pride in doing so. Please come stay with us again...

roswell
Reviewed 30 November 2016

First off, let me start off by saying what is good about this motel. It seems to be well-kept, the rooms are nice and the bed was very comfortable. Some of the rooms as shown on their pictures on Trip Advisor show screen in porches facing the pool and some have patios facing the ocean, we didnt get either one...

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Helpful?
Thank tboneroswell
Rocklin, California
Reviewed 29 November 2016

While the hotel staff is great, the pool area and grounds are pretty, the rooms are drab and outdated. Carpet is dirty (don't go barefooted or wear light colored socks). The beds are terrific w/lots of pillows and very comfy! The location is not optimal for sightseeing - pretty far from the downtown and marinas. The planes flying over to...

Review collected in partnership with Best Western
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Helpful?
Thank Roadqueenhd
Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We appreciate your feedback so we are able to make improvements to better everyones experience. Please stay with us again so we can have another chance to provide you with a superior experience.

Bonnybridge, United Kingdom
Reviewed 23 November 2016

We booked two "sea view" rooms via booking.com. We paid a little more for the sea view as we wanted a treat. We arrived at the hotel around 9pm and it almost felt like we had woken up the receptionist. She was not very friendly or welcoming at all. She quickly checked us in and sent us on our way....

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Helpful?
Thank kirstyb82
Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We appreciate your feedback about the noise in the room as well as at breakfast. This information will help to make improvements to our property. In regards to your reservation, you booked a harbor view room through Booking.com so it was not a direct...

Jupiter, United States
Reviewed 23 November 2016

Hotel had the beauty of being across from the water, but, the airport was also next door. Plane noise and traffic were not disturbing however, as the water location more then made up for what ever noise (there was not too much) the airport made. Pool had a nice shape and water was warm. Great walking/running strip across from hotel...

Review collected in partnership with Best Western
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Helpful?
Thank M5406ATthomasl
Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn, responded to this review

Thank you for the great review. Our property is located near the airport, but the planes do not fly over often and never over night. Our pool is heated so it is the perfect temperature year-round which makes it extremely inviting. We are pleased to hear that you enjoyed your stay with us and hope to see you again soon!

Worcester, United Kingdom
Reviewed 20 November 2016

Very nice hotel just off the main road, fantastic large rooms and nice pool area. Bit noisy when planes take off and land but very few and far between. Parking right outside rooms. Easy to find and easy to get into Key West itself

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Helpful?
Thank gonzobignose
Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn, responded to this review

Thank you for the great review. The airport is next door, but the planes do not fly over often. We are in a great location in Key West, with the biggest beach less than a mile away. Please stay with us again soon!

Shorewood, Illinois
Reviewed 19 November 2016

every time we've come here the check in time gets longer. they never have your room available. This yr we had to wait 5 hours! where were we to go? it was ridiculous. If they cant clean the rooms faster for a faster turn over, then they need to hire more help.

Review collected in partnership with Best Western
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Helpful?
Thank shesallthatdana
Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn, responded to this review

Our guaranteed check in time is 3pm. Unfortunately, if we are sold out the night before or if guests have not checked out (our check out time is 11am) then we cannot check you in early. Thank you for your feedback.

Grand Ledge, Michigan
Reviewed 16 November 2016

For 4 years we have stayed here and it is such a great place. My wife and I enjoy the Ambassador so much. We brought another couple this year and they also are ready to come back. The success in this place, are the employees that go out of their way to make this a fantastic stay. Thanks again, see...

Review collected in partnership with Best Western
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Helpful?
Thank Roger L
Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn, responded to this review

Thank you so much for taking the time to write a review. We appreciate your loyalty to our hotel and are so pleased to hear that you will be back soon!

Thunder Bay
Reviewed 15 November 2016

We stayed here for our first visit to Key West arriving by car. The hotel is nicely decorated and easily accessible from either the highway or the airport. Somehow we missed the fact that this hotel is right on the edge of an international airport and consequently right in line to the runway and the attendant noise. When a jet...

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Helpful?
Thank 706Jim
Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn, responded to this review

We appreciate your feeback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the straits of Florida of the beautiful island of Key West, Fl. Our resort is only a short distance from the local beaches and just a few miles north of historic downtown. This resort offers non-smoking accommodations and many thoughful amenities. At the Best Western, Key Ambassador resort guest have a variety of views to choose from. There is a spacious outdoor heated swimming pool with 2 waterfalls next to our cheeckie hut that serves food and drink. The resort provides free Wi-Fi throughout the property, a deluxe continental breakfast, complimentary parking and 24 hour front desk services. During your stay you can easily visit many local attractions, unique shops and historic downtown. ... more   less 

Additional Information about BEST WESTERN Key Ambassador Resort Inn

Address: 3755 South Roosevelt Boulevard, Key West, FL 33040-5255
Region: United States > Florida > Florida Keys > Key West
Price Range: €178 - €326 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Key Ambassador Resort Inn 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Key Ambassador Hotel Key West
Best Western Key West
Key West Best Western
BEST WESTERN Key Ambassador Resort Inn Key West, Florida
Hotel Style:
#11 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Key Ambassador Resort Inn staff and other travellers.
17 questions
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Telford, United Kingdom
Quebec City, Canada
over a year ago
Franklin, Virginia
21 hours ago
over a year ago

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Questions? Get answers from BEST WESTERN Key Ambassador Resort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this Motel”
 of 5 bubbles camper70, 22 Jan 2017 | Read review
“Get a pool view if possible”
 of 5 bubbles jenminogue612, 18 Dec 2016 | Read review
“The ocean view with a balcony was absolutely gorgeous! The airplanes did not bother us at all.”
  • View from our balcony
 of 5 bubbles Z6410HMthomasc, 4 Dec 2016 | Read review
“Ask for a patio facing the pool or ocean!”
 of 5 bubbles tboneroswell, 30 Nov 2016 | Read review
“Don't bother with the "sea view"”
 of 5 bubbles kirstyb82, 23 Nov 2016 | Read review
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