We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pier House Resort & Spa

Show Prices
#16 of 51 Hotels in Key West
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pier House Resort & Spa
Pier House Resort & Spa
Panoramas (1)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,228 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pier House Resort & Spa
See the most recent reviews
Showing 2,101: English reviews
Reviewed 16 June 2015 via mobile

Had a great experience staying at the Pier House last weekend, this will be the only place we stay when headed to Key West! From the checkin hospitality to the great room there is no place else in the keys like Pier House where you can enjoy the private beach and pool side restaurant with amazing food.

 Report
Helpful?
1Thank Weekendfam1
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for your partnership and I am glad that you have made the Pier House your preferred resort in Key West. I encourage all of our guest to call the in house reservations team as they will make sure that you receive the best available rate for the dates that you book. I loo forward to seeing you soon....

Reviewed 15 June 2015 via mobile

We stayed in an "ocean view" suite. One side of our deck the view was the roof of the restaurant the right half our view was a hotel wall from the deluxe queen suite the floor above us. In between the two we could see the ocean. The Hyatt Key West next door was much better and much more hospitable....

 Report
Helpful?
1Thank hoffy12345
Joe D, General Manager at Pier House Resort & Spa, responded to this review

I am sorry that you did not enjoy your stay. I was surpriesed that you did not enjoy your room as I do not get many complaints about the view for ocean view rooms. Please call me as I would like to discuss your stay further. Regards, Joe Dantoni

Bay City, Michigan
Reviewed 15 June 2015

I stayed at Pier House twice. Once in 1993 and another time for my honeymoon for 2 weeks in May, 1995! Both times were incredible. I have dubbed Key West my favorite place in the world. I will go back someday soon and know that I will stay at the Pier House. I don't know how to explain the aura...

 Report
Helpful?
Thank Angie B
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Angie it is time for you to ocme back. It's been too long. Please feel free to call me directly and I will assist with your booking. I hope to see you soon. Regards, Joe Dantoni

Montreal, Canada
Reviewed 15 June 2015

Another great stay, and got to see another room! Last time we were lucky to get the Hemingway room with huge terrace and ocean view. This time the hotel was almost sold out when we booked so we got a junior suite in the spa building. Junior suite was very nice and clean, very spacious bathroom and seemingly newly renovated...

 Report
Helpful?
Thank Rob B
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for staying at the Pier House and I am glad that you enjoyed your stay. Thank you for being a partner and we do take the opportunity to recognize our repeat guest. I hope to see you soon. Regards, Joe Dantoni

Wrightstown, New Jersey
Reviewed 12 June 2015

Great place with very nice, spacious rooms. Bed was extremely comfortable (king bed), and bathroom clean and spacious. Our room had a balcony over the garden. Note - there is a very loud air conditioner unit that makes it difficult to enjoy sitting quietly on the balcony. The pool and beach area are excellent. Very attentive staff. Getting a beach...

 Report
Helpful?
1Thank Sandy G
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Sandy thank you for taking the time to fill out a survey and I am glad you enjoyed your time at the Pier House Resort and Spa. You mentioned it was noisy which is unusual as it is away from all of the action but as you mentioned at the footsteps to Duval. We offer many different room types at...

Cape Coral, Florida
Reviewed 12 June 2015

We stayed in the Hemingway Suite, a king suite with 1 and 1/2 baths. So spacious and luxurious! Everything you could ask for! The staff was extremely friendly and efficient from the moment we drove our car into the lot there was someone to take care of everything. Janeen at the beach bar was a pure delight and made a...

 Report
Helpful?
Thank Blannan
Joe D, General Manager at Pier House Resort & Spa, responded to this review

I am glad you enjoyed the Hemmingway Suite and thank you for staying at the Pier House Resort and Spa. As you mentioned, we have a lot of amenities to offer our guest including the newest addition of the shuttle. Lou the driver is a retired NFL player who loves to take the time to meet our guest. The shuttle...

Boston
Reviewed 11 June 2015

I first have to say that my wife and I spent four nights in a corner Dockside Suite ($ 500 per night off season). The views were amazing and the hotel could not be more centrally located. My disappointment lies in the service or lack thereof. Hopefully, the management will duly note my review. Firstly, the pool service is virtually...

 Report
Helpful?
4Thank Rozydozy
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for review and I want to apologize for the service shortcomings you experienced during your stay. This is very unusual and I would like to discuss your stay with you. Please call me directly at your earliest convenience. I look forward to speaking to you. Regards, Joe Dantoni

Katy, Texas
Reviewed 11 June 2015

We stayed here for our 1 year anniversary and it did not disappoint! Everyone at the resort is really nice and always smiling. We stayed in a junior sweet and the breeze at night along with the sound of the lake makes for a great time having champagne on the balcony. The first night we stayed there, we got there...

 Report
Helpful?
Thank Kamran B
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Kamran thank you for staying at the Pier House Resort and Spa and I am glad that we met your expectations. I look forward to seeing you soon and please call our in house reservations team when booking your next trip. I look forward to seeing you soon. Regards, Joe Dantoni

Jensen Beach, Florida
Reviewed 10 June 2015

We stayed in the penthouse and the children had several lower floor rooms. Good food, friendly environment, very clean, excellent views, will definitely return. Close to the fun spots in Key West. When reserving a room ask for the water front rooms. It's fun to watch the manatees swim past.

 Report
Helpful?
Thank Penny L
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Penny thank you for your feedback and I am glad that we met your expectations. I encourage all of my guest to call our in house reservations team to ensure that you get the best room in your budget for the best price. On your next visit please try our spa. It is the only full service spa in Key...

Crawley, United Kingdom
Reviewed 10 June 2015

Had our wedding reception on The Sunset Terrace here at The Pier House. We could not of asked for such an amazing evening, it was just perfect and everyone enjoyed themselves. The food was delicious and the attention to service was great. Thank you very much Stephanie Smith and your team. We look forward to visiting you again soon. Definitely...

 Report
Helpful?
Thank Kathryn S
Joe D, General Manager at Pier House Resort & Spa, responded to this review

I want to thank you for sharing such a special occasion with the Pier House. I am glad that we met all of your expectations and I hope that you make your return a yearly event. I will pass your comments onto the team and congratulations. Best, Joe Dantoni

1,357 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1131)
Viewed
Dining (57)
Viewed
View from Room (144)
Viewed
Room/Suite (194)
Viewed
Hotel & Grounds (191)
Viewed
Pool/Beach Area (163)
Viewed
Bathroom (31)
Viewed
Family/Play Areas (2)
Viewed
1:49
Videos (7)
Viewed
Other (342)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (187)
Viewed
Amenities (12)
Viewed
Beach (22)
Viewed
Pool (27)
Viewed
Dining (21)
Viewed
Standard King Room (58)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (14)
Viewed
Dining (4)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Key West hotels
1.7 km away
Southernmost Beach Resort
3.3 km away
Parrot Key Hotel and Resort
2.2 km away
Casa Marina, A Waldorf Astoria Resort
Show Prices
Show Prices
Show Prices
0.2 km away
Hyatt Centric Key West Resort and Spa
0.1 km away
Ocean Key Resort & Spa
Ocean Key Resort & Spa
#10 of 51 in Key West
2,465 reviews
0.5 km away
The Marker Waterfront Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 

Additional Information about Pier House Resort & Spa

Address: 1 Duval St, Key West, FL 33040-6610
Region: United States > Florida > Florida Keys > Key West
Price Range: €292 - €553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier House Resort & Spa 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and Jetsetter so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort & Spa Key West, Florida
Hotel Style:
#2 On the Beach Hotel in Key West
#5 Top resorts Hotel in Key West
#5 Spa Hotel in Key West
#6 Luxury Hotel in Key West
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pier House Resort & Spa staff and other travellers.
74 questions
Ask a question

See all questions (74)

Questions? Get answers from Pier House Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dockside rooms have the best views. Room 810 may be the best room/view on the entire island.”
 of 5 bubbles djones2355, 23 Mar 2017 | Read review
“If you can afford a room with an ocean view - it is worth it - the view is magnificent.”
 of 5 bubbles autismesq, 18 Mar 2017 | Read review
“Rooms on the first floor in the Adium building are very private”
 of 5 bubbles zacharykingd, 16 Mar 2017 | Read review
“We enjoyed the bay view which doubled for a great water view as well as a beautiful sunset”
 of 5 bubbles bylaber, 13 Mar 2017 | Read review
“Room choices are varied from a one room garden view ranging to a suite with a view of the Gulf of Mexico and Sunset Pier.”
 of 5 bubbles B7008NYjamesh, 7 Mar 2017 | Read review
5 of 5