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Pier House Resort & Spa

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#16 of 51 Hotels in Key West
Certificate of Excellence
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Pier House Resort & Spa
Pier House Resort & Spa
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2,228 Reviews from our TripAdvisor Community

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Showing 2,101: English reviews
Memphis, Tennessee
Reviewed 3 weeks ago

We stayed at the Pier House February 2017 and had a great stay. The location is perfect. 1Duval is right in the middle of everything downtown, but this resort has so much land that once on the grounds you feel like you are at a separate resort. They have their own beach, not huge but big enough, a great beach...

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2Thank do1975
Washington DC, District of Columbia
Reviewed 4 weeks ago

Check in was super simple. Our room wasn't ready when we arrived (we were early), so we dropped off our bags and walked right out into everything you're looking for in Key West: shops, booze, food. The front desk called when our room was ready and had everything prepared: map of the grounds, our keys, our bracelets for their free...

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3Thank Ginway1010
York
Reviewed 4 weeks ago via mobile

Husband and I stayed here twice and each time was relaxing and comfortable. This stay we talked our friends into staying here and they were very pleased. The beach is small but you are able to catch some great rays with the water to cool you off just steps away.

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Thank Carla L
Chicago
Reviewed 16 February 2017

I've been to Key West quite a few times now with couples and with the guys. Pier House just became my spot. The hotel is at the end of Duval Street just footsteps from all the action but without the noise or craziness. I stayed in a two level, two bedroom unit. Top floor had a great balcony off the...

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Thank NC1Chicago
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for choosing the Pier House as your vacaton getaway and I am glad that you have found your preferred spot in Key West. I am happy you enjoyed the amenities at the resort and please share with your friends. Regards, Joe

Reviewed 15 February 2017 via mobile

Very nice stay , comfortable rooms ,fantastic beach bar , perfect location. The pier bar with live music wonderful to watch sunset. I would love to come back here. We had a short stay for one night but would recomend to stay longer and enjoy everything.

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2Thank Ewa Ż
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Ewa thank you for staying at the Pier House Resort and Spa and I am glad that you enjoyed your stay. We receive a lot of great feedback about our daily live music on the beach and our susnet terrace. Please call my in house reservations team when booking your next visit. They will ensure that you receive the best...

Newtown, Pennsylvania
Reviewed 15 February 2017 via mobile

Located right at the end of Duval street. The hotel is nicely maintained, rooms are fresh, clean and undated. Beautiful heated pool and outdoor bar/ dining area but what makes the Pier House somewhat unique in Key West is it has its own private beach. I love Key West and have been here a number of times and stayed at...

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Thank John G
Joe D, General Manager at Pier House Resort & Spa, responded to this review

John thank you for taking the time to fill out a survey and I am glad you enjoyed your stay at the Pier House. As you know we are one of the few hotels that do not charge a resort fee and have a lot of great amenities. Please share with your friends and I look forward to seeing you...

Tarboro, NC
Reviewed 14 February 2017 via mobile

Pier one is the perfect place for family vacations. It's within walking distance to everything that visitors want to do in Key West. There's a great beach and pool, it's perfect for all ages. The rooms are all very modern with comfortable beds and updated bathrooms. The perfect getaway.

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1Thank peggyharrell
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Peggy thank you for staying at the Pier House Resort and Spa. I am glad that you enjoyed your time at the resort. Many of our guest enjoy our beach and pool with the daily live music and our great beach attendants to handle all of your needs. Please share with your friends and I look forward to see you...

Atlanta
Reviewed 14 February 2017

the people here are the best from the greeting to the bellhop , they made us feel welcome. the location is perfect at the end of Duval st. you are able to walk to most attraction on the island from here.the room was clean with 2 exceptions 1. there was some one else's waste in the toilet when we arrived....

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Thank auuguy
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for taking the time to fill out a survey. I am gald that the team took the measures to correct your issue at check in and made your stay enjoyable. I appreciate your understanding and I look forward to seeing you soon. Regards, Joe

Reviewed 14 February 2017 via mobile

Where do I begin. It was my birthday and like to spend the whole day relaxing so the spa was on my list. Heard great things about the spa including the steam room etc. So thought I would spend time in the spa and get a treatment while there. Also lunch at beach bar restaurant. That part was great and...

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Thank Barbara D
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Barbara thank you for your feedback and I apologize that you did not have a good spa experience. Please call me directly so that we can discuss your spa experience further. Regards, Joe

Windermere, Florida
Reviewed 13 February 2017

A decent place with a good location. Great restaurant called one Duvalle. Views, location all good. Nice little spa as well. Cant beat the outdoor dining and view. Fantastic for breakfast! Good place to stay in Key West.

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Thank Steve B
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Steve thank you for choosing the Pier House Resort and Spa for your vacation destination. I am glad you took advantage of our great views of the Gulf of Mexico from our restaurant deck. Many of our guest enjoy dining on our deck to take in the great views. It is so relaxing! Book early as we fill up quickly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 

Additional Information about Pier House Resort & Spa

Address: 1 Duval St, Key West, FL 33040-6610
Region: United States > Florida > Florida Keys > Key West
Price Range: €292 - €550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier House Resort & Spa 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort & Spa Key West, Florida
Hotel Style:
#2 On the Beach Hotel in Key West
#5 Top resorts Hotel in Key West
#5 Spa Hotel in Key West
#6 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Pier House Resort & Spa staff and other travellers.
74 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dockside rooms have the best views. Room 810 may be the best room/view on the entire island.”
 of 5 bubbles djones2355, 23 Mar 2017 | Read review
“If you can afford a room with an ocean view - it is worth it - the view is magnificent.”
 of 5 bubbles autismesq, 18 Mar 2017 | Read review
“Rooms on the first floor in the Adium building are very private”
 of 5 bubbles zacharykingd, 16 Mar 2017 | Read review
“We enjoyed the bay view which doubled for a great water view as well as a beautiful sunset”
 of 5 bubbles bylaber, 13 Mar 2017 | Read review
“Room choices are varied from a one room garden view ranging to a suite with a view of the Gulf of Mexico and Sunset Pier.”
 of 5 bubbles B7008NYjamesh, 7 Mar 2017 | Read review
5 of 5