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Hilton Key Largo Resort

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Hilton Key Largo Resort
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3,701 Reviews from our TripAdvisor Community

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Showing 3,344: English reviews
Norway
Reviewed 9 July 2015 via mobile

We stayed one night on our way from Key West to Naples. On the way down to Key West we stopped by to ask for early check-in. Upon arrival the next day, we waited nearly three hours before being given our room just in time for the 4pm guaranteed check-in... Whilst waiting, we were told we could have lunch at...

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Helpful?
Thank AuroraBorealises
Damian G, Manager at Hilton Key Largo Resort, responded to this review

We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you...

Wilmington, North Carolina
Reviewed 8 July 2015 via mobile

Spent two nights here. This was our first visit to Key Largo and at a Hilton. The view is breathtaking. The beach area/bay was relaxing. With that said the hotel rooms are extremely outdated, especially the bathrooms. I was very disappointed that no one came to our room to spruce it up, empty trash, or at least leave clean towels....

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3Thank b9hoff
Fernando I, Front Office Manager at Hilton Key Largo Resort, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Warm regards, Fernando Iglesias Front Office Manager

Dunwoody, Georgia, USA
Reviewed 8 July 2015

We have been looking for another place in Florida to go besides Key West and St. Augustine and I think I've found it. This resort is quiet and provides the feel of Key West without all the issues with bars and people on Duval. Check in and getting to your rooms can be a little confusing. Go directly to check...

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Helpful?
Thank W4ATL
Fernando I, Front Office Manager at Hilton Key Largo Resort, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Key Largo Resort to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Warm regards, Fernando Iglesias Front Office Manager

Miami, Florida
Reviewed 8 July 2015

rooms need to be totally redone. hotel has to be totally redone. too many trees. old, musty, a bit dirty. not good service at all. not the quality Hiltons I am used to staying at and I am a Hilton Silver .

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1Thank cary l
Fernando I, Front Office Manager at Hilton Key Largo Resort, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Warm regards, Fernando Iglesias...

Providenciales, TCI, BWI
Reviewed 7 July 2015

I have not stayed here for 20 years, back then if my memory serves me right it was a Sheraton. I have very fond memories of this place as it was a great escape from working in Miami. Perhaps my review is tinged with memories of times gone by but it still gave me the feeling of relaxation that it...

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1Thank TJS32
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for your review. We appreciate you staying with us--hopefully, we will have another opportunity to serve you. Warm Regards, Damian Gonzalez Guest Services Manager

st. louis
Reviewed 7 July 2015

The property is beautiful, the room was perfect and the staff was very friendly. We enjoyed that there is an "adult pool" below the regular pool that is much less noisy. The pool and beach bars were great, and the bartenders were fantastic. The on-site business they had on the beach to rent kayaks, paddle boards, or mortorized water sport...

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Helpful?
Thank jledmos
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for your nice words. We are delighted you enjoyed your time with us! Warm Regards, Damian Gonzalez Guest Services Manager

Tulsa, Oklahoma
Reviewed 7 July 2015

As the title of the review states, this was a return visit for me. The staff is as friendly and professional as ever but the facilities have seen better days. Our room was comfortable and clean but in need of paint and the grout in the bathroom needed attention. As far as the cost, I would feel better if the...

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2Thank claytonj2014
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Damian Gonzalez Guest Services Manager

Palm Harbor, Florida
Reviewed 7 July 2015

This is our 4th time there and 3rd year in a row for 4th of July. Our family loves it. The screen saver on my phone is the sunset from the hotel. Staff is great, rooms are good but great for a beach hotel, caribbean water sports is great... fav hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Sitefishing
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for the great review. I am glad you and your family found our resort comfortable and our team enhanced your visit. We hope to welcome you back in the future. Warm Regards, Damian Gonzalez Guest Services Manager

Copenhagen, Denmark
Reviewed 6 July 2015

Tonight I had dinner at the restaurant Treetops restaurant at Hilton Key Largo Hotel. It was an amazing experience with splendid food and the most beautiful sunset. Jerry, my waiter was very kind, attentive and friendly. I can warmly recommend a dinner at the restaurant.

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Helpful?
Thank MetteBode
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for taking the time to share such a positive review. We are really focusing on delivering great experiences. Thank you for choosing to stay with us and we will all be anxious to have you back! Warm Regards, Damian Gonzalez Guest Services Manager

Reviewed 6 July 2015

The location is probably as good as it gets and the staff at the reception and in the restaurant is very friendly and helpful. But ... The rooms (and we had junior suites) were quite worn out. The carpets were so dirty that our feet were all black after walking on them. Furthermore we ordered two rooms with three persons...

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2Thank Rytterager
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
No other hotel offers a Florida Keys vacation experience quite like the Hilton Key Largo. This pristine, 13-acre resort sits on the best private beach in the upper Keys — and while it’s only an hour from Miami, you’ll feel worlds away, thanks to the sparkling white sand, lush tropical greenery and exciting outdoor activities.Guests at the Hilton Key Largo can enjoy as much excitement or relaxation as they like. Activities include world-class fishing and water sports, jet skis, wave runners, and para sailing. Nearby attractions include Dolphin Cove and the John Pennekamp Coral Reef State Park, which is home to the only live coral reef in the continental United States. Kids love the hotel’s Scout About children’s program, and the whole family can enjoy the two heated swimming pools, fitness center and lighted tennis courts. Of course, there’s nothing wrong with spending hours just relaxing on the gorgeous beach and swimming in the crystal clear waters of the Gulf of Mexico. Or enjoying quiet moments in the handsomely appointed guest rooms, each of which is graced with a private balcony — opt for a water-view room and you’ll have a front-row seat for Key Largo’s spectacular sunsets. This is paradise, made easy. ... more   less 

Additional Information about Hilton Key Largo Resort

Address: 97000 Overseas Highway, Key Largo, FL 33037-2210
Region: United States > Florida > Florida Keys > Key Largo
Price Range: €221 - €451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Key Largo Resort 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Key Largo Hotel Key Largo
Hilton Hotels Key Largo
Hilton Hotel Key Largo
Key Largo Grande Resort Beach Club
Hilton Key Largo Resort Florida
Hotel Style:
#4 Top resorts Hotel in Key Largo
#8 On the Beach Hotel in Key Largo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Key Largo Resort staff and other travellers.
53 questions
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Questions? Get answers from Hilton Key Largo Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bar is on the north side facing the ocean. The pools are on the south side facing the parking/road. Choose accordingly!”
 of 5 bubbles offthebeatenpath100, 25 Mar 2017 | Read review
“Ask to visit the intended room and see if there are any odors FIRST.”
 of 5 bubbles Larch-01, 22 Mar 2017 | Read review
“Waterside to see the water and fantastic sunsets”
 of 5 bubbles CperiodLperiod, 20 Mar 2017 | Read review
“Third floor or higher for view. We had a second floor room with no view.”
 of 5 bubbles 700lauried, 20 Mar 2017 | Read review
“Ocean view rooms are best”
 of 5 bubbles StephenC40, 16 Mar 2017 | Read review
5 of 5