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The Ritz-Carlton Key Biscayne, Miami

Expedia.comUS$403*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$489*
US$403*
US$489*
US$403*
US$489*
US$403*
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The Ritz-Carlton Key Biscayne, Miami
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1,972 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Key Biscayne, Miami
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Showing 1,771: English reviews
Alexandria, Virginia
Reviewed 1 week ago via mobile

Stay in luxury resorts all the time and happy to pay for quality. This was an outrageous experience! I ordered a margarita with Casamigos instead of rail tequila and they wanted to charge an additional $21! That's more than the cost of the entire bottle...for roughly a shot. Great hotel. Lovely. But felt like I was fully taken advantage of...

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Helpful?
Thank hillsir
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear hillsir, Thank you for posting your review on Trip Advisor regarding your recent visit to our island oasis. We truly value your feedback and regret that certainly aspects of your stay did not meet with your expectations. Please call our Executive office at 305-365-4500 should you wish to further discuss.

Miami
Reviewed 2 weeks ago

This hotel is beautiful , the beach is not a plus , but the pool is great...the grounds are amazing , the rooms nice and clean and a great service. Is not very affordable , but if you are looking for a great time this is the place..I love the restaurant on the beach feel like I am in a...

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Helpful?
1Thank llandyoa
Philadelphia, Pennsylvania
Reviewed 2 weeks ago

From the moment we arrived to the moment we departed, I cannot think of one single complaint. Immediately upon arrival you are greeted in a first class manner. Ruben who checked us in couldn't have been nicer. Our room was perfect. Spent each day on the beach with servers who were polite and quick. Resort was in perfect shape. I...

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Helpful?
1Thank Mark M
South Yorkshire
Reviewed 2 weeks ago

Having stayed at the property, it certainly has a long way to go to be on par with its Middle East counterparts. Arrived Easter Saturday to what appeared for most a booze weekend. Bit like party scene rather than sophistication. The biggest issue here is location being more residential and if you want to see the most don't choose here...

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Helpful?
1Thank Alex1979
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear Alex1979, Thank you for being a loyal Ritz-Carlton guest and taking the time to give us feedback of your experience during your recent visit to our resort. We sincerely apologize for the overall disappointment you outline in the review. Please know we take pride in providing exceptional customer service and facilities for our guests and learning that your overall...

Charlotte, North Carolina
Reviewed 2 weeks ago

I had the pleasure staying here for a work reward trip. I was blown away by my experience. First of all my luggage was brought to my room since my name was on it and I didn't even have to do anything. Also, I was greeted with champagne on my arrival. Since I was with a work conference all meals...

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Helpful?
1Thank Rebecca S
Centreville, Virginia
Reviewed 2 weeks ago

We love the Ritz at Key Biscayne! Also treated so well. The hotel is beautiful and the food is awesome! Short drive to South Beach and even more restaurants. So much fun to do on property or close by. Rooms are plush and clean. Everyone is so nice and helpful.

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Helpful?
1Thank jfbeidleman
Washington Dc, District Of Columbia
Reviewed 2 weeks ago

It's 1:15am and I'm wide awake listening to the couple in the next room. Actually, I'm listening to the guy who is incredibly drunk berate his girlfriend. I have called downstaris THREE times. Each time she tells me she's sending someone up to deal with it. It continues. I just went down to the front desk in my robe and...

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Helpful?
Thank MBTinDC
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear MBTinDC, Thank you for your recent review of The Ritz-Carlton Key Biscayne, Miami. We sincerely apology for the disruption during your visit and appreciate your genuine care and concern for the other guest. Please know that our guests' safety and privacy is our highest priority, we have stringent policies and procedures in place and assure you that this has...

Reviewed 3 weeks ago

I stayed at the Ritz for a short getaway. The hotel is beautiful. I only give it four stars because of the beach. I was hoping it had a bigger space. Unfortunately this side of the Island has allot of seaweed as well. Over all it is a beautiful hotel.

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Helpful?
Thank Letty G
Long Island City, New York
Reviewed 3 weeks ago

I booked our stay for a 3 night, 4 day weekend a couple of months ago when my wife was scheduled for a week in Miami at a conference. She stayed at the Four Seasons in Brickell and because it didn't have a beach we didn't want to stay there when my son and I arrived at weeks end. Key...

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2Thank markefried
New York City, New York
Reviewed 3 weeks ago via mobile

One of the best Ritz properties. Very resorty with beautiful views of the ocean on both sides since it sits on the peninsula. Definitely get the club access great spread of food and drinks and espresso machine ! ( my favoured ) wide wine selection and open bar at request shhh. Open almost all day with something nice to snack...

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Helpful?
2Thank Michael K

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149-1900
Region: United States > Florida > Key Biscayne
Price Range: €253 - €572 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
Reservation Options:
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
The Ritz-Carlton Key Biscayne, Miami Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Key Biscayne, Miami staff and other travellers.
30 questions
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7 months ago
Omaha, Nebraska
over a year ago

See all questions (30)

Questions? Get answers from The Ritz-Carlton Key Biscayne, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view, upper floor”
JBPortland, 24 May 2017 | Read review
“Ocean view rooms are very nice”
TheBiker60, 21 May 2017 | Read review
“Sea view with balcony or resort with balcony”
JanTonyMercer, 17 May 2017 | Read review
“We booked resort view, but were upgraded to a Beachfront Suite. Always ask to see if something is available.”
markmQ5645AU, 9 May 2017 | Read review
“Make sure you take advantage of the beach! Also, I found the kid pool more quiet than the adult pool. Also less crowded.”
579rebeccas, 7 May 2017 | Read review
5 of 5
Expedia.com
US$403* /night
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Orbitz.comUS$403
RitzCarlton.comUS$403
TripAdvisorUS$403
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Prices are for 1 room, 2 adults
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