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Holiday Inn Express - Jacksonville Beach

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Holiday Inn Express - Jacksonville Beach
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399 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Jacksonville, Florida
Reviewed 4 April 2016

This was a nice hotel, no issues found with our room. Our rooms were clean and the bathroom had a tub and shower which was nice. It is less than a mile from the beach which is perfect, and it's on a popular road so you can walk to anything. The breakfast was good as well. The only issue I...

Thank whitneyllynn
Cocoa Beach,Florida
Reviewed 29 March 2016 via mobile

I've been to this hotel multiple times over the last few years in the last couple. When it first opened it was very nice and seemed like it was maintained very well. We were there for the weekend and I could tell that the maintenance is not kept up. The TV didn't work and despite getting it fixed, it was...

Thank drwsurf
IHGService, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Dear drwsurf, Thank you for taking the time to leave us with your feedback. It is truly regrettable that some of our room amenities did not live up to your expectations. Allow me to apologize for any inconvenience you may have experienced. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in...

Tallahassee, Florida
Reviewed 22 March 2016

Sewage smell for 2 days due to an issue with the floor drain. twice, someone simply came in and poured deodorizer down the drain and then FINALLY the head custodian came to clean the pipe out. Another day, we came back to the hotel at 3:30 to change for dinner. As we left the hotel for dinner at 5, I...

Thank benderfsu
IHGService, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Dear benderfsu, Thank you for taking the time to write a review about your stay with us. We would also like to apologize for the less than satisfactory level of service you received from our staff and for falling short of your expectations regarding our facilities and amenities. We give the utmost importance to our guest comments as they help...

Saint Cloud, Florida
Reviewed 5 March 2016 via mobile

We have stayed here twice over the last month while the wife visited the nearby Mayo Clinic. The staff is friendly and accommodating. There is a hot buffet style breakfast in the morning. The televisions are 32 inch flat screens but seem smaller. There are small fridges, along with microwave, safes, DVD players and coffee/tea service in the rooms. We...

Thank jimbhere
Las Vegas, NV
Reviewed 27 January 2016

I stayed here a couple of nights when I was in town on business. We arrived very late the first night and somehow I was still awake when breakfast started at 6am. It was pretty amazing, so I guess I'm glad I had extra work that night. The next evening the hotel staff was very helpful in answering some questions,...

Thank veeRob
Reviewed 16 January 2016 via mobile

We went with friends and had rooms 204 pool view and 205 street view both a long walk from the elevators. The rooms were nice. I liked the large walk in shower. It is a very short drive to the beach and all of the Jacksonville Beach restaurants, bars, and shops. There is a Publix grocery store very close as...

Thank suzywh
hotelgm99, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

We are glad you enjoyed your stay with us. We do have very unique and spacious bathrooms unlike other basic hotels. Please do let us know your preference to be closer to the elevators on your next stay. We are disappointed that we could not get a five star review and we hope you give us an opportunity to serve...

Neptune Beach, Florida
Reviewed 26 December 2015 via mobile

First time staying. First room had a bad smell, switch rooms. Second room has tiny ants on furniture but not in beds. Key swipe card had to be replaced several times. This is a thing that many customers were telling me they were having problems with. Please clean rooms better and replace card making machine.

1Thank Vacationlover4ever
hotelgm99, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you choosing to stay with us. We have had our key machine serviced. The key issue has now been solved. We do have pest control services with a reputed company. They have inspected the facilities for the "ants" and other pests. We strive to provide the best accommodations in Jacksonville Beach. We have obviously fallen short of that expectation....

Reviewed 23 December 2015 via mobile

We stayed at this hotel because we were traveling with our dog otherwise it would have not been our choice as there are other nicer hotels in the area at the same price point. Pet fee is $25 for those needing to know that. Not sure if it's more for more than 1. There is not any area other than...

Thank ADSTallahassee
hotelgm99, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you for taking the time to write a review. We apologize for the sub-par experience at our hotel. We truly strive to provide the best accommodations in Jacksonville Beach. We regularly inspect our linens to make sure that any worn or stained linens are removed from our inventory. Many guests have had wonderful stays with us and we are...

Albany, New York
Reviewed 12 December 2015

I needed to stay at this property for an important interview. In my flurry of travel plans, I had forgotten to make a reservation! So when I tried to check in there was, of course, no room for me. Fortunately Jeremy at the front desk was very helpful and found a room for me, saving me lots of hassle and...

1Thank MedStudentLauren
Reviewed 2 December 2015 via mobile

Very clean rooms and lobby area. Excellent location near the beaches. Manager on-site during my visit was fantastic as well. Balanced a lot of customers at one time and provided great service (Christina I think?). Thanks again! -Jeremy Powers

Thank Jeremy P

399 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Beachfront
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This 82 room hotel is a few short blocks from the beach. With deluxe amenities like flat panel televisions, iPod docking clock radios and free wifi throughout the hotel, the Holiday Inn Express - Jacksonville Beach is the best hotel for any traveler. Our hotel is located in close proximity to the Mayo Clinic Hospital, Mayport Naval Station and the beach. We offer complimentary shuttle service to/from the Mayo Clinic.Our award winning hotel is always ranked top in the area by our guests! ... more   less 

Additional Information about Holiday Inn Express - Jacksonville Beach

Address: 1101 Beach Blvd, Jacksonville Beach, FL 32250-3446
Region: United States > Florida > Jacksonville Beach
Price Range: €119 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Jacksonville Beach 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express - Jacksonville Beach Hotel Jacksonville Beach
Holiday Inn Jacksonville Beach
Jacksonville Beach Holiday Inn
Hotel Style:
#2 Green Hotel in Jacksonville Beach
#2 Romantic Hotel in Jacksonville Beach
#4 Family Hotel in Jacksonville Beach
#4 Business Hotel in Jacksonville Beach
#5 On the Beach Hotel in Jacksonville Beach
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express - Jacksonville Beach staff and other travellers.
8 questions
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7 months ago
Danville, Illinois
Kershaw, South Carolina
9 months ago
Huntingdon, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express - Jacksonville Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor is convenient and is close to the parking garage but can be a little louder.”
 of 5 bubbles algibbons89, 22 Dec 2016 | Read review
“Nice and comfortable room”
 of 5 bubbles maurop634, 15 Dec 2016 | Read review
“Top floor is best as no one is thumping over your head !”
 of 5 bubbles 551donnaw, 8 Dec 2016 | Read review
“Request a room not facing the main road.”
 of 5 bubbles hiker570, 30 Nov 2016 | Read review
“326 is top floor, so probably 226 would be good too”
 of 5 bubbles davidsonknoll, 5 Nov 2016 | Read review
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