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All reviews westland mall ihg hotels howard johnson front desk restaurant staff breakfast buffet lovely pool minute drive late check free shuttle next morning short stay booked this hotel checking out south beach rigo miami
This hotel is NOT by the airport. The name is misleading. Before you book, check the map and confirm that the location works for you. Moreover, their airport shuttle only runs until 11 pm. After 11, you can’t request it at all because the shuttle...More
Date of stay: January 2019
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded 1 week ago
Thank you for taking the time to write a review of our property. We do appreciate both positive and negative feedback as we do need them equally in our efforts to provide guests with the best possible experiences. We will review our shuttle...More
if you see these picture ,the bathroom is double of this and the view are super sad, and this is a bigger room and more $$
Unfriendly employee, unprofesional, I request room service and 2 hour later, no one ever came, I request clean pillow...More
Date of stay: December 2018
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded 2 weeks ago
Thank you for choosing The Holiday Inn on your recent visit to Miami.
I had a chance to review the survey that you recently completed and was concerned to hear about your experience with our hotel. We strive to accommodate all of our...More
The hotel was in a weird location , you need it a vehicle to get out any where the highway noise was 24/7 in the room, we stay in the top floor facing the back of the hotel with a balcony that was super filthy....More
In our stay, we find incredible people on the restaurant area, the waitress and others service staff were fantastic, specially Rosanna, Jina, Niury, Rigo and Mirna, and the location of the hotel is fantastic.
I’ve booked one night at this hotel. We get to the hotel around midnight for check in to be told that the room is not available due to overbooking. The gentleman (named Kazi) did not even took the time to offer us a solution and...More
Date of stay: December 2018
Thank John K
Response from IHGService, Guest Relations Manager at Holiday Inn Miami West - Airport AreaResponded 3 weeks ago
Hello John K,
Thank you very much for your review regarding the Holiday Inn Miami West - Airport Area, FL. I am so sorry to hear about the confusion in regards to cancelling your reservation and the service you received from the front desk staff....More
Response from Alvaro R | Property representative |
We do have shuttle service that runs from 6AM to 12Midnight. You do not need to make a reservation. Just call the hotel once you are ready to be pick up. Shuttle runs on the hour every hour from our hotel with a 20... More
We do have shuttle service that runs from 6AM to 12Midnight. You do not need to make a reservation. Just call the hotel once you are ready to be pick up. Shuttle runs on the hour every hour from our hotel with a 20 to 25 min traveling time.