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Holiday Inn Express Miami-Hialeah (Miami Lakes)

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Holiday Inn Express Miami-Hialeah (Miami Lakes)
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386 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Miami-Hialeah (Miami Lakes)
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Showing 224: English reviews
Reviewed 23 August 2016 via mobile

Very nice and clean hotel. Staff was really friendly and helpfull. We were attended right away at the frontdesk. Good breakfast, clean rooms. Makes you feel at home.We will definately stay here again.

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Helpful?
Thank Taniushka R
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Taniushka R, Thank you for taking the time to review your stay and we're so pleased to read that you enjoyed being with us as much as we enjoyed having you here! Looking forward to welcoming you again in the future! All the best

Reviewed 20 August 2016 via mobile

I booked 3 nonrefundable nights & checked out after the first. It was so bad I was willing to lose money. Rooms were not nice. Police sirens sounded all night. I still gave it 2 stars because of the kindness of the staff. The people that work there are wonderful. It's the hotel itself that was nasty. Manager gave me...

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Helpful?
Thank Julie K
IHGService, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Julie K, Thank you for your recent stay and for taking the time to write a review. I am happy to know that you found our staff to be kind. However, it is regretful to know that you found our hotel and rooms, not to your liking. We take all of the reviews we receive very seriously as they...

Washington DC, District of Columbia
Reviewed 20 August 2016 via mobile

If you are looking for a place to crash for 15k points and less, this is the place. Stayed for two days and booked last minute. Bottom line is its not at the beach or in downtown Miami, rather the cheapest for points in the IHG chain in the area. If you have status don't forget to request your upgrade....

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Helpful?
Thank Lloyd J
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Lloyd J, Thanks so much for your kind and detailed review - the kind that everyone can find something important and educational. So glad you enjoyed being here with us and we'll look forward to welcoming you back soon. All the best

Phoenix, Arizona
Reviewed 3 August 2016 via mobile

We stayed at this hotel on a recent trip to the Miami area. The hotel doesn't have a lot of frills, has the absolute worst workout room I have ever seen, and a pretty surly housekeeping staff. Having said that, the bed was really comfy, and there wasn't any issues that we encountered. The breakfast is always jammed packed with...

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Helpful?
Thank cdbasu
IHGService, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear cdbasu, Thank you for taking the time to write a review about your stay with us. We are glad that you found our beds to be comfortable. On the other hand, we would like to apologize for not living up to your expectations regarding our staff, fitness center and breakfast amenities. Reviews like yours are very valuable as they...

Barbados
Reviewed 26 July 2016

Front desk staff were very helpful and nice...we dealt mainly with Kevin and Karla ...keep the good work up guys ..you can only get better 👍....Housekeeping staff did a great job as well....few spoke English but nevertheless they were always smiling...breakfast was satisfying and lots of choices.... My group consist of special needs members....they never felt inferior. ...they were free...

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Helpful?
Thank Bajanmar
Reviewed 14 July 2016 via mobile

Great spot to walk to shops and food spots. They also have a free shuttle to and from the airport. Can't comply about the cost for the room and it was very clean. They offer free parking to guest which was great for us. Staff was helpful when needed. If you are look oh to save money try this hotel.

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Helpful?
Thank 345sweetnezz
PR
Reviewed 6 July 2016

We stayed here just a few nights, and our stay was great. The room was clean (so did the bathroom) and the service was excellent. Service at time of check-in and check-out was nice, the staff there was very friendly. The breakfast was good, at first I thought they’ll only have just a few things, but I was wrong, they’ve...

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Helpful?
Thank jrc_pr
Reviewed 24 May 2016 via mobile

At first I was hesitant about staying here with my girls after seeing some of the negative reviews. I travel often and know a clean place when I see one. I also know people will take the time to write a bad review because of a bad experience; you often hear the complaints and not when things go well. This...

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Helpful?
Thank Ralph P
RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Valued Guest, Thank you for taking the time to write a positive review of our hotel! We truly value your feedback and appreciate your comments regarding the cleanliness of our hotel. Our staff members take their role in the hotel very seriously and make the most effort to provide our guests a very clean and comfortable hotel. We look...

Reviewed 18 May 2016 via mobile

Booked a last minute trip and decided to stay here. Great service provided from the entire staff. I checked in with Ashley and can I say, his service is top notched and should be commended. I had a little glitch in the room and it was quickly resolved by the engineering team. I also received a follow up call from...

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Helpful?
Thank Mystery W
RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Valued Guest, Thank you for your kinds words and the time you took to share them with us. It is wonderful to hear that you enjoyed your stay. We will share your comments with Ashley, Midloune, Carla and our entire team to encourage their continued efforts to ensure personal service and a warm welcome to our guests. We are...

Reviewed 6 May 2016

This hotel was in a great location, close to the highway, restaurants and mall. It was nice and clean. Check in was nice and fast. We didn't use the restaurant so I cant comment on the food.I would stay there again if I need to.

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Helpful?
Thank Ellen M
RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Ellen M, Thank you kindly for your positive review during your recent stay at our hotel. We look forward to serving you whenever your travels bring you back to the Hialeah/Miami Lakes area! Warm regards, Rosalyn Long Laso General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just minutes from Miami International Airport and Opa-Locka Airport, the Holiday Inn Express Hotel & Suites is your best choice in Hialeah-Miami Lakes-Medley. Our hotel features 146 guestrooms which include 68 suites and 4 Jacuzzi suites.The Holiday Inn Express Hotel & Suites is your ideal destination. Imagine having all the space and tools you need for buisness, high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. Our business center is there for copying, faxing, and features two computer workstations. If you're here for pleasure, you are just minutes away from outstanding shopping which include several malls, dining, entertainment and all the adventures that Miami is famous for.We provide all our guests with amenities that help ensure that your stay is comfortable and productive. Key amenities such as complimentary Stay Smart (hot) breakfast, free wireless high-speed Internet access throughout entire hotel, 24-hour fitness center, outdoor pool, and ample parking are just some of the comforts our hotel provides to help make your stay with us exceptional. ... more   less 

Additional Information about Holiday Inn Express Miami-Hialeah (Miami Lakes)

Address: 6650 W 20th Ave, Hialeah, FL 33016
Region: United States > Florida > Hialeah
Price Range: €113 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Miami-Hialeah (Miami Lakes) 2.5*
Number of rooms: 144
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Also Known As:
Holiday Inn Express Miami-Hialeah (Miami Lakes) Hotel Hialeah
Holiday Inn Express Hialeah
Holiday Inn Hialeah
Hialeah Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and other travellers.
8 questions
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Questions? Get answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor at the end of corridor to keep traffic outside to a minimum + away from the motorway”
 of 5 bubbles johnnyk896, 20 Nov 2016 | Read review
“The rooms facing the highway is my preferred choice”
 of 5 bubbles 001akimc, 17 Nov 2016 | Read review
“Go to another hotel”
 of 5 bubbles BROWNING812, 29 Oct 2016 | Read review
“WIFI is terrible”
 of 5 bubbles Traveler121429, 21 Sep 2016 | Read review
“Ask for non-smokers room”
 of 5 bubbles rajeshk761, 6 Sep 2016 | Read review
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