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Crowne Plaza Fort Myers at Bell Tower Shops

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Crowne Plaza Fort Myers at Bell Tower Shops
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696 Reviews from our TripAdvisor Community

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Showing 669: English reviews
Virginia
Reviewed 5 days ago NEWvia mobile

If I could give no circles I would!! It was a horrible experience. The hotel as well as rooms were dated and dirty. Housekeeping rarely came even after we asked them to replenish towels! The food was not edible! My teenage son wouldn't even eat in the restaurant. The staff was rude and did not seem to care about any...

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Helpful?
Thank gymkoukla
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear gymkoukla, Our apologies that you had a bad experience during your stay here SIX months ago and we regret we were not made aware sooner? Attempting to correct such issues after that long a time can be difficult and we certainly would have been happy to work with you to resolve and satisfy your concerns had we known at...

Madison, Wisconsin
Reviewed 2 weeks ago

Needed one night in Fort Myers before a couple of weeks in Sanibel. Did not expect much and was very pleasantly surprised. This hotel has been maintained with love and it shows. The staff was quite helpful, e.g. local restaurant tips, especially Jay who went above and beyond in helping us with his cheerful attitude. Details: Stayed in Room 203...

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Helpful?
Thank Pamela L
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Pamela L, It was a real pleasure to receive your review from your recent stay here at the Crowne Plaza Ft. Myers. We are delighted you enjoyed your stay and found our accommodations so comfortable. We will make sure to let Jay know that you appreciated his extra efforts. We hope we will see you again soon and that...

Burnsville
Reviewed 2 weeks ago

Maria Adome who works at the 5th floor breakfast area does a fantastic job and is so courteous and friendly. she made our stay very enjoyable. We have stayed there four or more years and have found the staff and housekeeping very accommodating.

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Helpful?
Thank Patti S
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Patti S, Thank you for your kind review of your stay at the Crowne Plaza Bell Tower Shops. We love our Twins Fantasy Campers and look forward to seeing them every year. We will be sure to let Maria know you appreciated her efforts. She does a great job indeed. Thanks again.

Reviewed 2 weeks ago

Excellent location. Upon checking in to hotel however, I did not feel welcomed. No special shoutout for being member. The first room I checked into had an "almost dead" fire detector that couldn't stop complaining for someone to change its battery. I brought this to the attention of the front desk and he offered me a different room. This next...

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Helpful?
Thank rebecca w
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Rebecca W, We are sincerely sorry for the problems you encountered on your recent stay and please be assured we are reviewing your comments with the appropriate members of our staff to make certain we get these issues corrected. We certainly know that this is not indicative of the experience we want any of our guests to have. We...

Reviewed 2 weeks ago

We had a very nice time at this hotel. Its a great location and Shoeless Joes Sports Bar in the hotel was very good. The rooms were clean and very friendly staff! If you go to happy hour, make sure you say HI to Wadley. What a wonderful young man to have employed at your establishment!!

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Helpful?
Thank Janice H
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Janice H, Thank you very much for your kind review of your stay with us here at the Crowne Plaza Fort Myers and thank you for noting the nice job that Wadley does. He is definitely one of many starts on our team here. It was also great hearing you enjoyed Shoeless Joe's Sports Cafe. We hope to see...

New Buffalo, Michigan
Reviewed 3 weeks ago

This hotel was disappointing, besides being under construction, it has none of the luxury Crowne Plaza's have. It's pretty dated and run down. Staff was very friendly and the beds very confortsble. Good location.

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Helpful?
Thank 732barry
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear 732barry, Our apologies that we fell short of you expectations on your recent stay with us. We certainly strive to meet and exceed the expectations of our guests and appreciate your feed back. As you noted, we are in the process of making improvements to our hotel to better meet those needs and guest expectations. We hope you may...

Hanover, Massachusetts
Reviewed 3 weeks ago via mobile

We stayed here during a renovation. The hotel was having its exterior painted. So there was lots of noise outside our room. We knew that going in with the price being what it is. I was happy to pay $139 a night. The room was really clean and comfortable. The location was great Shoeless Joe's Restaurant was real good and...

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Helpful?
1Thank James P
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear James P, Thank you very much for taking the time to review your recent stay here at the Crowne Plaza Bell Tower Shops. We were very happy to hear you enjoyed your stay and our apologies for any inconvenience you may have encountered as a result of the ongoing improvements. Those will be finished very soon. We plan to...

Detroit, Michigan
Reviewed 4 weeks ago via mobile

Someone somewhere on trip advisor should have notified the rest of us that this hotel is undergoing renovations. The windows on the back side of hotel have vinyl sheeting and tape - the clerk told us to keep the drapes shut. No discounts were offered. Full price for rooms. Construction people all around the pool. IHG club was closed for...

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Helpful?
2Thank GiaTruPyt
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear GiaTruPyt, Our apologies for the inconveniences you experienced on your recent stay with us. We have been working with our contractor to minimize the impact on our guests but in some instances we have been forced to interrupt our normal business flow to complete the property improvements underway. These are expected to be completed in early February. Please feel...

NYC
Reviewed 4 weeks ago via mobile

Nice hotel in a good location. This property is surrounded by several stores, restaurants and a movie theater. The staff was very courteous,& helpful. The outdoor pool was very nice but it was too cool to enjoy it. The room had 2 full size beds & was very comfortable.

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Helpful?
1Thank MissLady71
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear MissLady71, Thank you very much for your nice review of your recent stay here at the Crowne Plaza at the Bell Tower Shops. It was wonderful to hear you enjoyed our location and courteous staff. We hope you will come back and stay with us again soon.

Reviewed 4 weeks ago via mobile

Amazing hotel, beautiful pool, very nice restaurant, perfect location, very reasonable price, front desk stuff very helpful and welcoming, Jose was very professional and also very kind, he was the first person to greet me at hotel, as the week went on it was a pleasure to meet several other staff members that made our stay super nice, thanks again...

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Helpful?
Thank Condor U
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Condor U, It was a real pleasure to recieve your review of your recent stay here at the Crowne Plaza at the Bell Tower Shops and thank you for taking the time to let us know. We will be sure to let Jose know that you appreciated his hospitality. We hope you will come back and see us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Fort Myers Hotel is adjacent to the Bell Tower Shops where you are at the heart of Fort Myers with upscale shopping, dining and entertainment within close walking distance. The hotel offers free WI-FI, updated fitness center featuring Precor equipment, free business center with remote from room printing capability, female traveler rooms and upgraded Club Floor. Guest rooms now feature 4 power outlets bedside for charging and 8 oulets on the desktop for charging phones, laptops and electronics. Female traveler rooms feature ultra high power hair dryers, flat irons, make up remover, yoga mat and yoga DVD as well as added bath amenities. The Crowne Plaza location is central to Fort Myers, Cape Coral (5 mi), Naples (15 mi)and the beaches of Fort Myers, Sanibel and Captiva Islands (9 mi). The Bell Tower shops is anchored by Saks Fifth Avenue and includes such stores as Chico s, Banana Republic, Jared's Jewelry, Victoria s Secret, Bath and Body Works and Jos A Banks and Bath & Body Works. Enjoy dining at one of the many unique flavors that the Bell Tower Shops offers such as Cru, Bistro 41, World of Beer, Blue Pointe Oyster Bar, T.G.I Fridays and Cantina Laredo. Also located at the BTS is The Fresh Market featuring the finest gourmet foods, wines and beers. While in Fort Myers, visit the Thomas Edison/Henry Ford Winter Estates. The Crowne Plaza Fort Myers Hotel is located near the Boston Red Sox(JetBlue Park) & Minnesota Twins (Lee County Sports Complex) Spring Training facilities. Shoeless Joe's Sports bar located in the hotel is the best place to watch a game, and enjoy family fun and great food. The hotel Club level offers extra privacy and comfort. With over 10,000 square feet of meeting space our meeting planners and culinary team can handle all your meetings. ... more   less 

Additional Information about Crowne Plaza Fort Myers at Bell Tower Shops

Address: 13051 Bell Tower Dr, Fort Myers, FL 33907-5927
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Price Range: €117 - €301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Fort Myers at Bell Tower Shops 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Fort Myers At Bell Tower Shops Hotel Fort Myers
Fort Myers Crowne Plaza
Hotel Style:
#4 Green Hotel in Fort Myers
#6 Business Hotel in Fort Myers
#11 Family Hotel in Fort Myers
#13 Romantic Hotel in Fort Myers
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Fort Myers at Bell Tower Shops staff and other travellers.
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Walpole, New Hampshire
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9 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Fort Myers at Bell Tower Shops staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor. Nice room”
 of 5 bubbles 914PattiS, 3 Feb 2017 | Read review
“sleep kit they provide is amazing!”
 of 5 bubbles rebeccaw640, 31 Jan 2017 | Read review
“Our third floor room was quiet; recommend rooms away from Shoeless Joe's bar & restaurant.”
 of 5 bubbles Nan_Gerike, 10 Jan 2017 | Read review
“executive floor”
 of 5 bubbles FedericaRoma_Italy, 5 Jan 2017 | Read review
“Pool view is nice”
 of 5 bubbles stephaniegoettner, 1 Jan 2017 | Read review
5 of 5