This is not really a Westin property. For one, official check-in time is at 4:00PM. I arrived at 4:15PM, and not only was my room not ready, but they claimed to have "no idea" when it would be ready. I was allowed into my room at 6:30pm. How do they not have sufficient cleaning staff? Second, the rooms are filled with noisy, low-class people, egged on by management who do nothing to enforce mask wearing. Stand in the lobby, and rarely does a minute go by without someone entering or leaving without a mask. I mentioned this to the General Manager, and she said there was nothing more that they could do. Amazingly, places like Whole Foods and Bed Bath and Beyond will not let you in the door without a mask, but Westin cannot do the same? It is an absolute free-for-all here, and anyone worried about getting coronavirus should avoid the hotel until they've been vaccinated.…
This was the most comfortable room I’ve been in, in awhile. The beds are amazing. The shower was amazing it was clean as a whistle. The things I didn’t like was that it didn’t have a microwave. We were twenty minutes from the beach and everything. And we have to LYfT to get anywhere. They did not have a shuttle due to covid I guess, but I saw one outside. The only breakfast option was Starbucks and it was limited service. They had a restaurant with takeout but limited service too and they didn’t display hours. The pool was awesome, on our last notch we had it all to ourselves even though the front desk told us the pool closed at dusk. It stayed open and had lights and everything. They didn’t have maid service during the stay which was a bummer cuz we stayed 4 nights. Had to keep calling and going downstairs for towels and washcloths. We spent a lot of money calling in for food. All in all it was a good stay.…
I truly love the quietness, cleanness of this spacious hotel. It's one of those places you find and want to keep a secret, wishing it doesn't become overcrowded. This quick get-away was perfect and serene. Oh and the sitting area around the beautiful pool is just perfect. Its perfect for family, solo, couples or friends. Xia
This place never lets us down with its consistent service and quality of food. Great place to people watch , eat and drink. The view of the beach is awesome and overall a great experience! A must if you are on Ft. Lauderdale beach!
We had a great time. They had a program for the kids and Ms Maria who was in charge of it was so sweet to the kids and extremely nice. Our stay was so much enjoyable because of her. She entertained the kids and allowed us to get some time for ourselves.
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