We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews medical center comfort suites convenient location front desk hotel room was clean one night restaurants in walking distance would stay here again dunkin donuts comfortable bed outdoor pool the shuttle driver air conditioning hotel is great hotel staff short drive the room was nice
We stayed in Fort Lauderdale for one night on our way to Grand Cayman. I chose the Four Points by Sheraton because of its proximity to the airport and the complimentary shuttle bus to and from the airport. When we arrived at the airport, we...More
This our third stay since the hotel was renovated and opened as as 4 Points. It is clean and located near the Port and airport which is great for cruisers. Food is tasty, reasonably priced, and presented well. The very best part of returning is...More
Date of stay: November 2018
1 Thank seritacchilds
Response from GWEN T, Guest Relations Manager at Four Points by Sheraton Fort Lauderdale Airport/Cruise PortResponded 4 weeks ago
We are elated to see you back again, We love all out guest but our repeat guest are like Family to us. We also love that our staff was so welcoming from Jessican to Denise and everyone in between. We can't wait to see...More
Booked this hotel in May for November 2018. Reconfirmed before we left home. On arrival we were told that there was a problem and we could not have the room we reserved. When we complained we were told it was because of some damage and...More
Was moved to Four Points after a leak at the Holiday Inn Express ruined our room before we arrived. Upon arrival we waited for the desk agent to get off the phone on a personal call for over ten minutes. We made it to our...More
The beds are the only thing that I can give a positive rating on. I arrived early so a room wasn't ready (no surprise-I was too early) so they took my name and number and promised to call when a room would be available. No...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: December 2018
Thank Terry B
Response from GWEN T, Guest Relations Manager at Four Points by Sheraton Fort Lauderdale Airport/Cruise PortResponded 4 days ago
We are pleased you loved our beds and got a good nights sleep, however we are terribly sorry we failed to meet you expectations in other areas. your opinion is very important to us. On behalf of our entire staff we apologies for...More
Newly renovated hotel located near airport, cruise port, convention center, beach and Las Olas. Shuttle to/from Port Everglades at a nominal fee. In-room coffee makers, refrigerators and 42-in. TVs. Free …Moreinternet access and free parking. Interior corridors with elevators. Handicapped rooms available. Entire hotel is non-smoking. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from ladyblount | Reviewed this property |
When we arrived to check in many people were waiting. They waited so long that some took it upon themselves to call a taxi or Uber. They say it runs regularly but they were very backed up. They did not seem like they were... More
When we arrived to check in many people were waiting. They waited so long that some took it upon themselves to call a taxi or Uber. They say it runs regularly but they were very backed up. They did not seem like they were able to handle the influx so my family decided to make preparations early and call for an Uber so we didn’t have to wait so long
After you claim you luggage, call the hotel - 954-767-8700 - the Front Desk will tell you where to go to wait for the shuttle and they will dispatch the driver to pick you up. The location for pick-up varies depending on... More
After you claim you luggage, call the hotel - 954-767-8700 - the Front Desk will tell you where to go to wait for the shuttle and they will dispatch the driver to pick you up. The location for pick-up varies depending on which baggage claim area you are in.