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Fort Lauderdale Airport / Cruise Port Inn

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Fort Lauderdale Airport \/ Cruise Port Inn
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934 Reviews from our TripAdvisor Community

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Showing 827: English reviews
Marathon, Florida
Reviewed yesterday NEW

The location was ver convenient to FLL airport with a free shuttle device both ways to hotel or to airport. The hotel was under major renovation, the parking lot was half blocked with construction fencing an equipment. The rooms were nice it's just we happen to be next door to ice machine that made a lot of noise all night....

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Helpful?
Thank Tackleboxdave
Ottawa, Canada
Reviewed 2 days ago NEW

we got a good price for this hotel given its location to both the airport and the cruise ships; other hotels in the area charge more. Construction caused closure of half the parking lot - our shuttle had a real challenge but with some manual labour were able to pull the luggage van in front:) Bed was comfortable, didn't try...

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Thank soj502
Reviewed 4 days ago NEWvia mobile

The staff/facilities r great. Stay here 8 times a year for last 3 winters. Large rooms. Easy Uber from Airport and to cruise terminal. Sun Trolley to beach,restaurants,Galleria Mall cost $1.00. Use app. Easy to get around.

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Helpful?
Thank Raymond M
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you so much Raymond! We are happy to hear that your stay at our hotel was great! We love to have our guests return! Hopefully on your next visit with us, you will get a chance to enjoy our new restaurant and bar, as we become a Four Points by Sheraton.

Cincinnati, Ohio
Reviewed 6 days ago NEW

I spent one night in this hotel and it was a disappointment. It is on a noisy highway and the windows have slight gaps and the outside noise is really bad. The "HD TV" was extremely poor reception and after the maintanence person arrived their reply was wow this is bad and I can't make the picture better. Everything is...

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Helpful?
Thank Bob C
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. It is our goal to make your stay memorable. We are sorry to hear that your stay was short of our goal. We are anxiously awaiting becoming a Four Points by Sheraton in April 2017 and we hope that you will visit us again.

Toronto, Canada
Reviewed 1 week ago

We stayed here on two separate nights. Before and after our cruise. (Mr.) Rashad was at the front desk both times. He was extremely courteous and extended amazing customer service. (I witnessed his professionalism at resolving another guests unreasonable demands.) Our first stay was mediocre, due to the hotel's renovations at the time. But decided to return because Rashad went...

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Helpful?
Thank ElsieKennedy
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you so very much for this great review! We will make sure that Rashad is acknowledged for his professionalism and going above and beyond to make your stay memorable! This great review will also be shared with our General Manager. We are pleased to hear that you enjoyed your room and the breakfast. Thank you for your understanding as...

Reviewed 1 week ago via mobile

I had a great experience with this hotel front desk was very polite her name was Anna she helped me find everything I asked for! Carter the driver was also polite and very helpful, Rooms were beautiful and clean!! Breakfast was HOT and delicious! I will definitely be back when hotel is turned into FOUR POINTS! Don't read everything you...

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Helpful?
Thank Dale S
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

You have made our day! Thank you so much for sharing your lodging experience. We will make sure that your review is shared with Anna & Carter, as well as our General Manager. We are happy to know that you found our rooms beautiful and clean, and the next time that you stay with us- there will be more beautiful...

Reviewed 1 week ago via mobile

Comfortable bed at a reasonable price. Shuttle service to cruise ships and even pick up if you stay when you port back in. A bit dated but overall a good stay. Continental breakfast is a madhouse. Enjoy your stay.

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Helpful?
Thank Steve E
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. We are pleased to know that your stay was comfortable and that you found our rates to be reasonable. We continue to have guests chose our hotel for the services that we have put in place to accommodate those who are going on cruises.

Reviewed 1 week ago via mobile

On the day of arrival the airport traffic was a mess with Terminal 2 Baggage Claim area closed and the hotel runs only one shuttle. The one shuttle is the major issue with our stay. After waiting and seeing multiple shuttles for other area hotels pass by I finally called the hotel and they explained where they were in the...

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Helpful?
1Thank scott w
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

We are happy that you took the time to write your review. We like hearing our guests hotel experience. We are pleased that our spacious rooms were to your liking. Our hotel is centrally located and has a number of places to go to enhance our guests' travel experience. We use an outside company for our Port Shuttle and the...

Reviewed 2 weeks ago

Arrived in the evening, dark, shabby arrival hall, empty koffiekan.Internet with password.. not working, remodeling appeared to be going on, one elevator was working out of the 2 room was clean. Breakfast was a mess, too many people in too small a room, a gang ... and always the answer .... we are in a remodelling.On my question why the...

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Helpful?
4Thank Jan v
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

We do appreciate you taking the time to write a review. Yes, we are in the midst of a remodel, but providing our guests with stellar service continues to be our goal. Due to the renovation, we have provided two areas for our breakfast- both equipped with ample seating and a television.

Puerto Rico
Reviewed 2 weeks ago

I have stayed at this hotel for many years for the boat show in October/November. this year, it was appalling. Having booked through bookings.com, there was absolutely no indication that this hotel was under reservation. I was not given any option at check in to cancel. I was woken up by jack hammering right behind my bedroom wall at 7:30...

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Helpful?
2Thank bawldrick
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thanks for your review. I understand that our General Manager has refunded a portion of your stay. We do hope that you will continue to frequent our hotel. We look forward to you returning after April 2017 as we become a Four Points by Sheraton, equipped with a restaurant and bar.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated hotel located near airport, cruise port, convention center, beach and Las Olas. Free hot buffet breakfast and airport shuttle. Shuttle to/from Port Everglades at a nominal fee. In-room coffee makers, refrigerators and 42-in. TVs. Free internet access and free parking. Interior corridors with elevators. Handicapped rooms available. Entire hotel is non-smoking. ... more   less 

Additional Information about Fort Lauderdale Airport / Cruise Port Inn

Address: 1800 S Federal Hwy, Fort Lauderdale, FL 33316 (Formerly Comfort Suites Airport & Cruise Port)
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: €120 - €303 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fort Lauderdale Airport / Cruise Port Inn 2.5*
Number of rooms: 112
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Also Known As:
Comfort Suites Airport And Cruise Port
Comfort Suites Airport & Cruise Port Hotel Fort Lauderdale
Comfort Suites Fort Lauderdale
Fort Lauderdale Comfort Suites
Fort Lauderdale Airport / Cruise Port Inn Florida
Hotel Style:
#23 Business Hotel in Fort Lauderdale
#28 Family Hotel in Fort Lauderdale
#32 Romantic Hotel in Fort Lauderdale
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just not near The ice machine”
 of 5 bubbles Tackleboxdave, 21 Jan 2017 | Read review
“Plenty of better hotel choices nearby. If you use their airport shuttle expect to wait 60-90 minutes.”
 of 5 bubbles L7623SIbobc, 16 Jan 2017 | Read review
“ask about the ongoing construction and renervation. I've always tried to get a room over the car park and not the main highway”
 of 5 bubbles bawldrick, 4 Jan 2017 | Read review
“I always request a room near the elevator -rooms on east side are quieter-west side face the main highway.”
 of 5 bubbles 879dianeh, 16 Dec 2016 | Read review
“Someone tried to come into our room from a connecting room and from the hallway door.”
 of 5 bubbles golf1278, 12 Dec 2016 | Read review
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