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Hawks Cay Resort

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Hawks Cay Resort
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4,372 Reviews from our TripAdvisor Community

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Showing 4,143: English reviews
Fort Lauderdale, Florida
Reviewed 7 February 2014

Based on the Trip Advisor reviews we booked a villa in the Sanctuary Village midweek, for privacy and tranquility. We had a member of our family who had major health concerns visiting, and so we splurged well beyond our budget to afford this expensive retreat for her. The first morning, we were jolted out of bed by unabashedly loud hammering...

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Helpful?
Thank Tranqulityseeker
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

While we are grateful for your insightful review, it is disappointing to learn of your experience. Our staff usually goes above and beyond to meet the needs of our guests and I hope you'll accept my heartfelt apologies for the inconveniences that you experienced. We understand how frustrating this experience must have been for you and we are disheartened to...

Dublin, Ohio, United States
Reviewed 4 February 2014

I want to Hawks Cay with three girlfriends. We stayed in a two-bedroom townhouse. It was delightful. There was a pool directly out our back patio. We spent a day on the lagoon. At the lagoon you could swim to the platform or enjoy paddle boarding. Watched the dolphins that are on the property. We spent two days at the...

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4Thank Chris S
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is wonderful to learn that you consider us to be the perfect vacation spot! Thank you for choosing us for your girls' getaway and for sharing your experience with us. We are glad that you had the opportunity to enjoy our pool area and spa. We hope you'll visit the Hawks Cay Resort again!

Atlanta, Georgia
Reviewed 3 February 2014

Really impressed with the resort as a whole. We had a standard king room which was decorated well and very comfortable. We didn't really eat on prem, but not for any reason other than there were so many highly rated restaurants in marathon. The meneties are numerous. Pools, dolphin cove, lagoon, tennis with a very good instructor (we did drills...

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1Thank Bigdoggh
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It seems like you really made the most out of your visit! Thank you for sharing your experience at the Hawks Cay Resort. We are thrilled that we were able to impress you with our property. We are glad that you enjoyed the many restaurants in the area and we hope you will have the opportunity to try more of...

Goldsboro, North Carolina
Reviewed 1 February 2014

The staff really make the experience here, they've all been helpful and very friendly. You hate to pay so much when to vacation but when you're extended perfect courtesy and hospitality that helps take the bite out of it.The bartenders at The Alma and the Tiki Bar were exceptional. Look for Mike, Martin, Audra, or Shiela.

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Helpful?
3Thank NotBummingLeft
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

What a wonderful review of our staff members! Thank you for taking the time to share your kind recognition of our team. We will certainly pass along your warm remarks! It is wonderful to know that our staff helped make your experience at our resort so memorable. We hope you'll choose to stay at the Hawks Cay Resort again.

new york
Reviewed 1 February 2014

Very nice resort with a carribean vibe, half way between Miami and Key West. Family oriented with a dolphin cove and large pool for families. Large property that contains villas (time share?) and a central hotel building. Couples have a separate pool area and plenty of space to be on their own. Hotel rooms are nicely furnished and have balconies....

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4Thank n8nln
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your lovely review of the Hawks Cay Resort. We greatly appreciate the level of detail that you've provided regarding our accommodations and amenities. While we are happy that you enjoyed such a relaxing experience, we do regret any inconveniences with our resort fee. Please keep in mind that this fee covers a wide range of amenities which...

Gravenhurst, Canada
Reviewed 30 January 2014

We were booked in the hotel at this resort for two nights in January. When we arrived there had been a problem with our booking, not with the hotel but with Hotwire. Steve, the manager at the desk was very helpful and everything was sorted out quickly. We were upgraded to a two bedroom suite. It was very nice. Any...

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Helpful?
2Thank Pam M
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We'd like to take this opportunity to once again extend our sincere apologies for any inconveniences that you experienced upon arrival. We are happy that our staff was able to quickly resolve the issue and accommodate you with an upgrade to our two-bedroom suite. It is wonderful to know that you were impressed with these accommodations but we deeply regret...

Bay Shore, New York
Reviewed 28 January 2014

Hawks Cay was a beautiful place. The rooms were nice, clean and very comfortable. Each room had a refrigerator. We stayed in a king room for 2 nights, and switched to a 3 bedroom condo for 4 nights. The condo was on the marina side and had a nice view. There is no room service in the condos, unless you...

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5Thank JustMark87
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your honest review of our property. It is disappointing to know that you were not fully impressed with the activities and entertainment around our resort. We always want our guests to enjoy the most out of their visit with us and we hope you'll reach out to our front desk staff regarding many more of the...

San Pedro, Belize
Reviewed 26 January 2014

My wife and I had a very nice time staying at Hawks Cay. The resort is beautiful, the staff was very helpful and courteous and the Dolphin Experience was memorable. The villa we stayed was not up to par with the resort. It was in need of updating and a new paint job since it looked very much used and...

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7Thank rocky0653
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your honest feedback regarding your Hawks Cay experience. We deeply regret if our villa was not at its best upon your arrival. Please accept our sincere apologies for any inconveniences that you encountered as a result. We will share your comments with the appropriate departments to ensure that we are continually meeting the needs of our guests....

Northern California
Reviewed 25 January 2014 via mobile

We decided to stay at Hawks Cay Resort on our way to Key West. Very nice resort with the hotel as anchor and surrounding Villas that are either privately owned or are a part of a rental pool. Very beautiful surroundings with the lagoon waters circling the island. They even have some resident dolphins in a conservation program. In the...

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4Thank charmking
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are happy that we were able to impress you throughout your stay with us. Thank you for choosing to stay at the Hawks Cay Resort. It is wonderful to read your positive remarks regarding your experience in our Alma restaurant. I will certainly pass along your compliments to our staff. Thank you for sharing so much information regarding our...

Weston, MA
Reviewed 25 January 2014

As a grandmother watching a 4 year old, the location of Villa 6011 in the Marina Section was perfect. Outside our back door we could walk along the pier where lovely yachts were moored, feed the fish and have an ice cream. Outside our front door and across the lawn was the children's playground, two pools and an indoor play...

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2Thank naturalbuz
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We greatly appreciate that you've taken the time to share your concerns regarding your most recent visit with us. It is disappointing that you encountered difficulties and inconveniences with your accommodations and we can't thank you enough for bringing these concerns to our attention. Guest safety is a top priority and we have already notified the appropriate departments to immediately...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Region: United States > Florida > Florida Keys > Duck Key
Price Range: €284 - €485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
Hawks Cay Resort Duck Key, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Hawks Cay Resort staff and other travellers.
92 questions
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Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Water View Lanai Guest Room is AMAZING! Opens right to the pool.... like walking out into your own private backyard pool!”
 of 5 bubbles JohnInWPB, 19 Jan 2017 | Read review
“Facing the water”
 of 5 bubbles 998CarolS, 19 Jan 2017 | Read review
“villas, if couples or pool view”
 of 5 bubbles sts421, 17 Jan 2017 | Read review
“check under your mattress and all around your room for bed bugs.”
  • bed bug bite on arm
  • Bed bugs found on box spring
  • bed bugs under mattress
  • bed bug bite on back
 of 5 bubbles gbolger, 9 Jan 2017 | Read review
“I would book a room with a lanai on the ground floor. You have a great place to relax with lounge chairs but can easily go to the pools.”
 of 5 bubbles Sarah1216, 4 Jan 2017 | Read review
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