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Hawks Cay Resort

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Hawks Cay Resort
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4,300 Reviews from our TripAdvisor Community

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Showing 4,076: English reviews
dartford
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 December 2013

We spent 2 nights here in October 2013 during a fly drive to the keys and the gulf coast. It was a rest stop for us after a busy week in Miami and Key West. The Hotel is a great blend of luxury, comfort and has wonderful, friendly staff. We stayed in the main hotel in a room on the... More 

Helpful?
3 Thank carol h
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are happy that we had the opportunity to accommodate you during your travels. Thank you for taking the time to share your impressions of our accommodations and amenities. It seems like you were able to enjoy quite a bit during your two-day stay. Relaxing by our fire pit after dinner sounds like the perfect way to end the day!... More 

Melbourne, Florida
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 November 2013 via mobile

My family just finished a three night stay at the sunset villas and it was exactly what we needed before the holidays. The villas was away from the hustle and bustle of the resort. It was quiet and tranquil. We practically had the villa pool to ourselves. The staff was friendly and accommodating especially the shuttle staff. We went to... More 

Helpful?
2 Thank Cwilsey
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We would love to welcome you back each year! Thank you for sharing your beautiful review regarding your recent three-night family getaway at the Hawks Cay Resort. It was a true pleasure to welcome you and your family for a peaceful visit right before the holidays. We are happy that you enjoyed so many aspects of our resort and we... More 

Key West, Florida
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 November 2013

Back for a second stay. The tiki bar was tended by a personality-less automaton. No water available at the children's pool. We were awoken in the middle of the night by a aggressive bell hop delivering food to the wrong room. Notwithstanding, The daycare was excellent!

Helpful?
2 Thank Kimotai
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your experience with us. Please accept our apologies for the late-night disruption from our staff member. We never like to learn when a guest leaves our resort feeling disappointed in their stay and we do truly regret any inconveniences that impacted your time with us. We appreciate that you've reached back out to us regarding the... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 November 2013 via mobile

Had an awesome stay. Booked the room on book it.com and then paid a bit extra to get the room upgrade. Excellent location for families. Excellent location for a day trip to key west. Seriously, I looked at every resort up and down the keys and if you are looking for a family friendly full service resort, you will not... More 

Helpful?
4 Thank Chrisser68
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your wonderful compliments! We couldn't be happier to know that you consider us to be the best place to stay in our area. It was a pleasure to accommodate you at the Hawks Cay Resort and we hope you'll think of us again. More 

Cherry Hill, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 November 2013

They put us in a 4th floor balcony room when our reservation was for a room with a lanai. How did they think we would not notice that???? Went back down to check in to complain (along with another couple complaining about their room). We were told they overbooked our reserved room and that we would get "dibs" on it... More 

Helpful?
4 Thank Kim L
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are truly pleased to learn that you enjoyed a relaxing vacation at our Hawks Cay Resort. On behalf of our staff, I'd like to take this opportunity to extend my sincere apologies for the inconveniences you experienced with your room accommodations. We are truly sorry for any frustrations or noise disruptions and we appreciate that you’ve taken the time... More 

Nyc
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 November 2013

We had a great 7 days! Good location in the middle of the Florida Keys. Can go to South Beach or Key West in a day trip. The resort was accessible by foot even though they had a free tram. They had a daily resort fee that was worth it. Eight tennis courts soft and hard, Great pro to help... More 

Helpful?
3 Thank Katris1926
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are delighted that you enjoyed our central location in the Florida Keys. Thank you for choosing the Hawks Cay Resort for your seven-day vacation. We greatly appreciate your detailed review, as we always enjoying learning how our guests spend their time while with us. Your kind recognition of our friendly and attentive staff is greatly appreciated and we look... More 

Calgary, Canada
Level Contributor
44 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 18 November 2013

I booked 3 nights for $255/night for a 2 bedroom/2bath sunset villa on hotels.com. We stayed at Sunset Villa for one night 6 years ago and it left us with a great impression. We wanted to come back as it was still under construction back then and spend time enjoying the resort. We when arrived at our townhouse villa, it... More 

Helpful?
5 Thank ELCHEAPEE
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your thorough review regarding our property. We'd like to apologize once again for any inconveniences and difficulties that you encountered while with us. Your experience was not reflective of our usual high standards and for that, we apologize. We are saddened that we were unable to exceed all expectations during your recent stay and regret that we... More 

Kajaani, Finland
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 November 2013

We stayed in Hawks Key resort from 3.11-8.11.13 We had booked a villa in Sunset Village and in reception were given a Marina village without no explanation. According to the pricing it should have been an upgrade. But it was NOT! When we got to our villa the keycards didn´t work and it took around an hour to get them... More 

Helpful?
6 Thank Martin V
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for letting us know of your recent stay and for bringing your concerns to our attention. We are truly disappointed to learn of the inconveniences and difficulties that you encountered while staying with us. We understand any frustrations at this time and want to assure you that we have shared your comments with the appropriate departments. We sincerely... More 

Melbourne, Florida
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 November 2013

We spent the better part of a week at this property. Had a 2 bedroom villa facing the water. The accommodations were very clean, there are patios upstairs and downstairs with outdoor furniture, and the villas were only a 5 minute walk from the main hotel buildings. Everything is accessible, Starbucks, a tiki bar, a firepit, a swimming lagoon, several... More 

Helpful?
4 Thank Edward B
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We greatly appreciate your enthusiastic review regarding our resort! We are always so happy to learn when our location works out well for our guests' needs. Thank you for pointing out a few of our amenities and close proximity to the nearby shopping and dining options. We hope you'll have the opportunity to visit the Hawks Cay Resort again soon. More 

Floral Park, New York
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 15 November 2013

We chose this resort for its location in the Middle Keys and we loved the combination of a little isolation on Duck Key with the proximity of supermarkets and activities of Marathon. The resort facilities were impressive. We enjoyed the lagoon and several different heated pools. We liked the restaurants, and we also took recommendations for some local places including... More 

Helpful?
4 Thank DigitalErin
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We rely on guest feedback, such as yours, to help direct us to the areas that require our immediate attention. We do deeply regret if you encountered any maintenance and housekeeping issues during your time with us and we will certainly pass your review along to the specific department heads. We greatly appreciate your faith in our services and we... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Region: United States > Florida > Florida Keys > Duck Key
Price Range: €230 - €553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
Hawks Cay Resort Duck Key, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Hawks Cay Resort staff and other travellers.
75 questions
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Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Sanctuary Village was perfect for our family of 8.”
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 of 5 bubbles pooracad, 28 Nov 2016 | Read review
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 of 5 bubbles grandparent2016, 26 Nov 2016 | Read review
“Be sure to reserve your room far enough ahead to get a great view. Highest floor is best.”
 of 5 bubbles keith44ranger, 20 Nov 2016 | Read review
“Sunset Village”
 of 5 bubbles 246markom, 17 Nov 2016 | Read review
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