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Hawks Cay Resort

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4,589 Reviews from our TripAdvisor Community

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Showing 4,350: English reviews
Richmond, Texas
Reviewed 21 July 2014

We attended a conference at Hawk's Cay and found the resort to be a pleasant surprise. First the staff is out going, friendly and aim to please the guest. This was apparent from the moment we walked into the lobby. Note the resort is undergoing a much needed update. Our original room assignment was in one of the yet to...

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Helpful?
Thank CEWAIT
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is wonderful to learn you enjoyed your conference at Hawks Cay Resort as well as friendly staff. We are delighted that we were able to accommodate you with a room upgrade and that you had the chance to enjoy many of our delicious on-site restaurants. Thank you for your review and recommendation and we look forward to having you...

Miami, Florida
Reviewed 18 July 2014

Nice and quiet place, friendly, safe and fun for kids. The internet access from the villages has a weak signal and there are only few umbrellas for sun protection by the salt water lagoon. The service was good. The room was comfortable, clean and with and amazing ocean view. I strongly recommend this place for family vacations.

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3Thank R0bertcar
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your review and recommendation. We are pleased to hear that you enjoyed the comfort and beautiful of our resort. We are committed to providing our guests with superior service to ensure that their visit is the best it can be and we truly apologize for any inconveniences you experiences with the Wi-Fi in your villa. It was...

Kleppe
Reviewed 17 July 2014

Very nice and big resort with many options for apartments and homes. Possible activities when on the resort also very good. However, there very much to few sun protection umbrellas by the salt water lagoon, almost imposible to get sun beds in shade, if you are not there early in the morning. Also the salt water lagoon has almost zero...

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Helpful?
1Thank pkvernstrom
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for taking the time to let us know about your recent trip to the Florida Keys. Our goal is to provide a positive experience for all of our guests and we appreciate your feedback regarding the lagoon area and our on-site shops. We will address your comments with our management team so that we may continue to make...

Jacksonville Beach, Florida
Reviewed 17 July 2014

We visited Hawk's Cay 2 years ago and returned just this week. Visiting with children between the ages of 3-15 is good. We did notice this year that the prices really went up from 2 years ago but the food quality and service went down. The lagoon water was very dirty. The chairs around the lagoon were still full of...

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Helpful?
3Thank Debbie R
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is extremely disheartening to read a review such as yours as this is not the lasting impression we expect to deliver to our guests. We will share your comments with our team as we are always looking for suggestions on how we can improve the experience of our future guests. We hope you'll choose to stay with us again...

Tampa, Florida
Reviewed 17 July 2014

Based on some of the past reviews I was somewhat skeptical but we wanted to do the Dolphin experience so we made the leap. The hotel was clean, the staff friendly and even though it was very crowded over July 4th everything ran smoothly. For the holiday they had an All American Buffet Dinner and a great live band. I...

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1Thank John B
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are delighted you had the opportunity to stay at Hawks Cay Resort during the 4th of July holiday. We are thrilled that you enjoyed many of our fabulous amenities offered by our resort including our Dolphin Connection and Independence Day All American buffet dinner. It was wonderful to have you and your family here and we look forward to...

Miami, Florida
Reviewed 17 July 2014 via mobile

My family love this place. We had a great time. A lot of activities to do here for the entire family. Everybody was very friendly. The food is a little pricey. The only bad thing you won't have internet access from the villages.

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Helpful?
1Thank Deborah R
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It sounds like you and your family had a great time during your visit and it truly makes us happy to read a review like yours, as this is the experience we strive to deliver to all of our guests. We are thrilled that your family enjoyed many of our resort amenities and our friendly staff. Please accept our apology...

Reviewed 16 July 2014

Hawks Cay Resort offered us a free upgrade upon check-in to a Villa. It was our anniversary vacation so it was an amazing upgrade. The staff there were so professional and helpful. Everywhere we went and all the things we did were better than our expectations. We are already planning our next trip to the resort!!!!

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2Thank Cwestinghouse
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Happy Anniversary! We are truly honored that you choose Hawks Cay Resort to celebrate your anniversary. We are always happy to learn when a guest’s experience is reflective of the high standards of customer service that we strive to achieve and we look forward to welcoming you both back again on your next vacation to the Florida Keys. Thank you.

College Station, Texas
Reviewed 15 July 2014

We took our family of 4 (kids age 15 & 19) to this resort over the 4th. We shared one room with 2 Queen beds and it actually wasn't too bad, the rooms and bathroom are a decent size and it came with a minifridge. The on-site restaurants were great and the pool/lagoon area were nice but there was nowhere...

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3Thank NealSmithville
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are delighted that you had the chance to enjoy so many of our amenities, including some of our water activities like snorkeling and parasailing. Your kind words for our staff and resort are sincerely appreciated as this is the experience we strive to deliver to all of our guests. We are truly delighted that you choose to spend your...

Miami
Reviewed 14 July 2014

Kids had a blast. Pirate ship pool and lagoon were a hit. It's a must for us to go every year. Unfortunately, the 2 bedroom villas were disappointing. Villas were a far walk to say the least to the actual resort amenities. I would stay in the hotel next time.

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Helpful?
Thank Jessie G
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

While we are thrilled that you and your family enjoyed many of our amenities like our Pirate Ship Pool and sparkling lagoon, it is regrettable that you didn’t find the location of our Villas well-located for your stay. Thank you for your review and we look forward to welcoming you and your family back to Hawks Cay Resort.

Naples, Florida
Reviewed 13 July 2014

We have stayed here several times. From the time we arrive till we leave Hawks Cay we truly feel like we have been on a island vacation. The rooms are beautiful! We had the island view king w/ a private balcony. The staff as always was amazing! I also booked a day at the spa that was awesome. We did...

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2Thank Dianne G
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your great review and continued loyalty of Hawks Cay Resort. We are happy to learn that you enjoyed many of our amenities like our Calm Waters Spa and on-site restaurants. We are delighted that you enjoyed the beauty and comfort of our resort and we look forward to welcoming you back on your next visit to the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Region: United States > Florida > Florida Keys > Duck Key
Price Range: €217 - €508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
Hawks Cay Resort Duck Key, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Hawks Cay Resort staff and other travellers.
109 questions
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See all questions (109)

Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sunset Village was nice”
eyetravel12_13, 20 Apr 2017 | Read review
“Stay at sunset Villas, away from pool - unless you have younger children that need a quick trip to the bathroom”
Kim-YaYa, 20 Apr 2017 | Read review
“if you have a family of 4 or more go for the Villas.”
J3052UCbrianp, 12 Apr 2017 | Read review
“Sunset Village was peaceful and the villa option gives you space”
640bonniew, 10 Apr 2017 | Read review
“we had a 4 bedroom villa Queens with a King in the master. no rollaway provided because of fire code.”
peggy33953, 10 Apr 2017 | Read review
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