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Enjoy a comfortable stay at Hilton Garden Inn Daytona Beach Oceanfront, ideally located in the heart of Daytona Beach, overlooking the ocean. Make yourself at home in an inviting guest room equipped with all the amenities you need to work and relax. Catch up on business at the desk, stay in touch with complimentary WiFi, or simply unwind and watch the 39-inch HDTV. Pick up snacks and drinks from the 24-hour Pavilion Pantry to prepare with the in-room microwave and mini-refrigerator. Offering the perfect balance between comfort and support, the Garden Sleep System™ bed offers a great night's sleep. Join us for a cooked-to-order breakfast in the Great American Grill or stop in for dinner. Meet with friends for drinks in the bar or, if you're too busy to stop, order room service, available each morning and evening. Stay on track with your exercise routine at the fitness center or enjoy swimming in our oceanfront swimming pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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At the Hilton Garden Inn Daytona Beach Oceanfront, guests have consistently commended the spotless rooms and well-kept facilities, a testament to its rigorous housekeeping standards. Despite this, opinions diverge when it comes to value; a number of guests feel the costs outweigh the benefits, particularly due to unexpected fees. Room quality varies, with some visitors praising their cleanliness and comfort, while others report maintenance concerns.
Service quality also receives mixed reviews, with instances of both professionalism and unfriendliness noted. The hotel's prime location garners approval, being conveniently close to the beach and local amenities, though some have mentioned it requires repairs. Amenities have their ups and downs, with criticisms centered on construction disruptions and a non-operational pool bar, yet some guests still highlight the enjoyable food and location.
Location
Convenient
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Underwhelming
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OMG OMG MS HELEN THE CHEF IS ABSOLUTELY AMAZING SHE MADE ME FEEL LIKE I WAS AT HOME SHE COOKED FOR ME EVERYDAY AND MADE EVERYTHING WITH LOVE .. ..MEGAN THE BARTENDER IS ABSOLUTELY AMAZING VERY ATTENTIVE AND SUPER POLITE IM SO HAPPY TO SPEND MY MONEY HERE ITS ABSOLUTELY AMAZING AND MY BEACH VIEW TOPPED EVERYTHING OFF .. I GIVE 1 MILLION STARS ⭐️⭐️⭐️⭐️⭐️✨🤩 WHEN YOU COME HERE ASK FOR MS HELEN‼️‼️ AND MEGAN ⭐️⭐️💕💕💕
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Thims, Other at Hilton Garden Inn Daytona Beach Oceanfront
Responded 13 Jul 2023
Thank you so much for the shout out to our Above & Beyond team members and sharing such a great experience. We hope to be your home away from home for many years to come :)
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This hotel has always been our go to. We stay here several times a year. Staff is always friendly and welcoming, with that said, this will be our last stay. Rooms looking run down and dirty. Room was not as clean as it could of been, chairs and table on the balcony were dirty, the floor hadn’t been swept covered in ashes and sand, the jacuzzi was cloudy and dirty, pool was full of sand, and the clientele at this hotel is a bit to be desired. several people that were not staying at the hotel were taking up already limited parking, using the pool and the hotel beach access. We paid to be guests and have beach and pool access, there should have been someone monitoring this at the pool entrance. Pool area is over crowded, not enough seating, no security to look over the pool area, glass bottles, cups, straws all over the pool deck. Which all ends up in the ocean!!
We booked breakfast with our stay, it is normally a large breakfast buffet with plenty to chose from. This time it was a small menu, not vegetarian friendly at all. I’m sure this was due to the CDC guidelines which is completely understandable , but it should have been better lined out when I made my reservation, if it was I would have not spend the xtra money on breakfast, that I could not eat. When I tried to order breakfast, they refused to do anything to accommodate what I could eat, one person taking orders, she was completely overwhelmed and in need some help. Stood in line for 25 minutes just to order. So I paid for 2 people to eat and only one of us could eat, money down the drain!
What we paid to stay there was definitely not money well spend this time! Housekeeping needs to step it up, and the kitchen needs to think about guests who don’t eat meat, or try to accommodate and not give an attitude. It is a shame, this was our favorite hotel in Daytona. We won’t be back.
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Date of stay: May 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DABOF-HGI, Guest Relations Manager at Hilton Garden Inn Daytona Beach Oceanfront
Responded 29 May 2020
Thank you for your lengthy and detailed review. I'm very sorry your experience wasn't a positive one. However, your feedback helps us further improve each and every guests experience. -Murray F. (Guest Service Supervisor)
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I have stayed at this location twice now and I am always greeted with a smile. The staff is friendly and accommodating. The hotel itself is located right on the beach and has rooms that overlook the ocean with small balconies that you can sit out enjoy the view. I have always been there in February before the crowds come and the room rates for the location and quality accommodations are very reasonable. I will stay there again on my next visit.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Room Tip:anything on the second floor 201 - 220 faces the ocean
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Murray Fagan, Guest Services / Front Office at Hilton Garden Inn Daytona Beach Oceanfront
Responded 18 Feb 2021
Thank you for your 5 star review regarding your stay at the HGI Daytona Beach Oceanfront. I also greatly appreciate the compliments and kind words about all staff members mentioned above. We strive to have a strong culture of engagement/hospitality with each and every guest. Come back and see us soon! -Murray F. (Guest Service Manager)
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Although my room and my stay were mainly comfortable, there were a few other issues that caused this particular stay to not be the best that it could have been. The floor my wife and my daughter and I stayed on (7th Floor) did not have working A/C in the hallways. The vents blew out constant hot air and the hallways were stifling and very hot. During our entire 3 day stay, while traversing the hallway to the elevators, or whenever standing/sitting on our balcony, there was a constant smell of smoke and illicit drug use. Loud music from these same balconies also permeated the air and through the walls. I informed the manager of this once I noticed the smell of marijuana very strongly in the hallway of the 7th floor. Management placed notices on each door, and he asked if I thought I may know which room the smell may be coming from. I informed him that it was too hard to tell due to the heat and mugginess of the 7th floor hallway to pinpoint which direction of the hallway the smell was coming from. My understanding was that I was staying in a completely "Smoke Free" Hilton establishment. Be it marijuana smoke or regular tobacco smoke, my wife, young daughter and I should have not had to smell nor breathe it during our entire stay there. It was truly humbling to try to describe and explain to my daughter what the "funny smell" was that she had to endure the whole time, and even more so humbling, explain the fact that it is an illegal substance in the State of Florida. My wife and I are always very honest and direct with our daughter on all matters and we don't sugar-coat reality to her. It is more overly disconcerting that this issue may not be being addressed properly at that facility level, but issues like that should have zero tolerance, and I hope they found the tenant(s) responsible and that the issue was addressed more sternly then just having a piece of paper taped to all the doors reminding everyone of the Hotel's smoking policies when that same policy notification is already placarded throughout the building and in each one of the guest rooms. We enjoyed the cleanliness of the room and the social distancing exhibited by the staff and we understood why some things cannot be done during our stay where as they could before the pandemic. The limitations brought on by the pandemic were mainly lack of supplies, self-service for most tasks or needs. Our country has never experience any thing like this in recent years, so I think we are all learning from this and we all take something away from it in our own ways. I have written this entire review directly to the Hilton survey panel that was sent to me shortly after our stay, but I have not heard anything from it or respond a response since. It is now August 8th and we stayed at the hotel during the weekend of July 9th through July 12th. As a Hilton Honor member, I value and appreciate the opportunities that are presented to my family and I through the Hilton Honors program and I always prefer to stay at a Hilton, but we may have to choose otherwise when traveling to Ormond or Daytona Beach.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Room Tip:If you plan to stay at this hotel or any hotel along Ormond or Daytona Beach, bring a mask for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Murray Fagan, Guest Services / Front Office at Hilton Garden Inn Daytona Beach Oceanfront
Responded 3 Sept 2020
Thank you for your detailed review regarding your stay with us at the HGI Daytona Beach Oceanfront. Your feedback will definitely be passed along to the appropriate departments as it will help improve future guest experiences. -Murray F. (Guest Service Manager)
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We checked in for two nights. I soon realized this was the worst shape of any Hilton facility we have booked. The adjustable room AC vents blew air directly onto beds. The desk lamp was missing a nut to tighten adjustable arm for light disbursement. One of the closet doors' handle was not securely attached and appeared to have been that way awhile. These problems were reported to the female receptionist the next morning at breakfast (no name tag displayed) and she kept politely apologizing in a standard response saying she would report it to maintenance, and took a piece of paper as if to write it down (no one ever showed to make corrections while we were there.. The Fitness Center had no sanitizing wipes or towels, and the water dispenser did not have cooled water with water tray full - the center gave the appearance that it had not been thoroughly cleaned lately.
Breakfast was outstanding & Tiffany, our breakfast server (with Chef Mike). Our ocean view balcony room was well worth the upcharge & featured great view from 3rd floor. It was shaded in the afternoons allowing for better cooling with ocean breeze.
The design of the building was admirable but way past time for renovations and maintenance. My concern was with the cleaning staff and/or ignoring items needing simple repair, then how do we know the hotel was taking positive steps to sanitize as advertised? Especially with all of the sanitizing agent dispensers being empty!
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'll start with the good: beautiful oceanfront view. Room was clean; common areas were lovely; great staff (esp. Murray and Kathy); good bar/restaurant; close to shopping/restaurants; in-room coffee, micro, fridge, safe.
Now the bad: we reserved king, ocean front balcony room well in advance. I checked in via mobile device earlier in the day, but when we arrived (rather late) they said our room had "maintenance" issues and we would need to stay in an ocean front 2-queen room. Super front-desk guy (Murray) very kindly offered to adjust the rate and give us free breakfast for the inconvenience. It was late and we were tired so we agreed (but certainly were not happy).
The air conditioning was terribly uncomfortable (either too hot or too cold and blew right on the bed so it was miserable). Beds and pillows were not comfortable. There was a strange smell in the room (couldn't tell what it was but couldn't get rid of it either.) Bottom line is it's a great place, but the rooms need a complete overhaul (fresh paint, carpet, beds, and especially air conditioning) and THEN it would be perfect.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The main thing I want to point out was that there was NEVER any towels. Pool towels or bathing towels. I felt like the staff was really put out by me simply asking! The front desk told me to call every hour...Finally I did receive 2 towels that evening. after being at the beach and pool all day, I was thankful! My family who was also staying there, other rooms were worried we were not going to be able to go to dinner because of this.
The breakfast was good. However, they only had one person taking the orders, getting drinks and packing up the orders, very long lines! I get it that it was a Holiday. Be prepared for that. I felt bad for her!
I was not told that we would not be getting our room serviced. I actually had to go to the front desk to get toilet paper. Of course when you are ordering in, you have trash. The experience was not pleasant at all.
The pool! They really need to invest in hotel scans on the gates! The pool was so overcrowded. I spoke to a lady who wasn't staying there but had her family swimming to cool off and get a drink! The hot tub looked dirty, so I didn't go in. Also, I was bit by ants setting on the side of the pool....One good thing, the older gentleman that worked these was very sweet and nice, tying to keep the place cleaned up and spraying down the area and picking up trash!
The quest bathrooms was dirty. I walked in and walked out. I went to my room instead.
As a Hilton member, I was shocked at the service, the unprofessional front desk responses to my simple requests.
I will NOT be returning. This is second bad review since 2009.
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Date of stay: May 2020
Value
Service
Sleep Quality
Room Tip:My room was on the 1st floor. Very dark inside.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DABOF-HGI, Guest Relations Manager at Hilton Garden Inn Daytona Beach Oceanfront
Responded 29 May 2020
I'm very sorry your stay was not a pleasant experience, your feedback helps us further improve each and every guests experience. -Murray F. (Guest Service Supervisor)
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We arrived and check in was seamless. Our room was on the 3rd floor with a king bed and a balcony. The room was clean. There is no maid service at this time due to the virus. This was fine with us as we brought our own pillows and blankets. The room had a half fridge, microwave, and a keurig coffee maker. The first night the hotel was quiet and we slept well. The second night some guests came in late about 2am and proceeded to have a loud argument in the hallway. The next morning when my hubby went to run a load of our luggage to the car someone had vomited all down the hallway. It was dry by then and when he approached the front desk they acted like it happens all the time. Overall, the location is good the hotel is across the street from a Publix grocery store, a Denny's and Marshalls and a number of other stores. The hotel looks ok but you can tell it gets beat up by guests.frequently. My main complaint is that no one not the guests or the staff wore a mask or gloves. Yes, there was a piece of plexiglass at the check in but again no staff at any time that I saw wore a mask. People I felt looked at us like we were the weirdos with our masks on. If you have health problems, and dont want to get the virus you may want to stay elsewhere.
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Date of stay: June 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DABOF-HGI, Guest Relations Manager at Hilton Garden Inn Daytona Beach Oceanfront
Responded 1 Jul 2020
Thank you for your review! Your feedback greatly helps us improve each and every guests experience. We look forward to welcoming you back for any future travels to the area! -Murray F. (Guest Service Supervisor)
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We returned to this property after being away for about two years. I realize that the pandemic has taken its toll on service in most locations, so some things changed while others remained the same.
The same: Clean rooms with decent shower pressure and direct access to the beach. Gorgeous views from the top floor balcony room that we had! The breakfast was delicious in the hotel. I also made use of the laundry facility and the business center while I was there.
The changes: The thing that stood out to us before was the great service- and this was while Hurricane Dorian preparations were underway! Again, I realize that staff shortages are a thing now. But after staying here for a week, the restaurant was closed for dinner the entire time with the exception of Saturday night. That meant no access to dinner and it also meant no access to a bar at the hotel. There was also a severe shortage of washcloths and they were being rationed out. I overheard discussions of other items that were in short supply as well that guests were asking for. Was this a result of the pandemic? I’m not sure. But it is the situation we found ourselves in for a week. Housekeeping is again available, but they cannot enter the room while anyone else is present. And they come late in the afternoons sometimes while you are there, therefore you don’t get any service that day. We did point out the fact that we did not have a trashcan in our living space to housekeeping, but no one ever brought us one during our stay. We also had quite a bit of trash that we had to dispose of ourselves.
These are not deal breakers. I am just comparing them to the stay that I had previously. I would certainly give it another shot after they have had time to completely recover from the pandemic.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip:Be prepared to go out for meals or meet deliveries in the lobby because the hotel will not let...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Hogeland, Guest Services / Front Office at Hilton Garden Inn Daytona Beach Oceanfront
Responded 19 Oct 2021
Thank you for reaching out to share your excellent experience and your concerns of change. With covid many businesses are experiencing staff shortages and shipping delays of products such as linens, food items, drink items and such. We hope the country and ourselves can quickly return to status quo.
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Filthy. Terrible staff. The name Hilton used to mean something; it doesn’t here. The staff is not professional nor pleasant. When checking in, it would be nice to be greeted by staff who is freshly showered, appropriately groomed and pleasant. This not being the case should’ve been an indicator to cancel the reservation. There’s actually a sand pail on the counter warning of a $10 fine if the hang tag for parking is unreturned. I find this incredibly tacky and unbecoming for this brand. The desk attendant was dressed more appropriately for a brothel instead of a family hotel. When checking out pool towels, a placard accompanies stating a $15 charge per towel would be charged if towels are not returned. (Hilton?) As for the room, I’m not sure when it was last thoroughly cleaned. The carpet was disgusting having stains scattered about and not appearing to have even been vacuumed. There was mold/mildew on the ceiling and wallpaper, a dead gnat stuck to the ceiling above the bathroom mirror, the shower curtain wasn’t appropriately attached/buttoned on backward in places. (How does one even do that?) The beds were so uncomfortable. I can’t stress this enough. Also-exposed box springs. It seemed so Econolodge. The elevators were being worked on everyday. The room keys always needed replaced because they wouldn’t work. The hot tub was grungy. Pool area uncleaned. The place is just bad. We left and went to the Hampton at 1024 and cannot say enough good things about them. Hilton really should do something with this dump to protect their name.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip:Keep searching.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Hogeland, Guest Services / Front Office at Hilton Garden Inn Daytona Beach Oceanfront
Responded 15 Nov 2021
Thank you for taking the time to tell us about your stay so we can look into the items mentioned. We hope you enjoyed your visit to Daytona Beach
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We went in March and the entire pool area was closed. I can’t speak for the beach area but there’s a lot of work being done in this vicinity and I wouldn’t recommend going there at this time. There are plenty of other nice hotels and beaches in Florida that weren’t impacted by the storm.
Not to mention, this isn’t your typical Hilton. It was dirty and nasty.
This is a very nice hotel 🏨 with great staff I highly recommended this establishment from Jordan and Liz slinging your drinks inside or at the pool bar to the great staff up front with Bianca and the rest of the ladies up front 🌟 have a great stay
There are more places to choose from in the Daytona Beach area.
PRICE RANGE
€132 - €191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bermuda house hotel daytona beach, bermuda hotel daytona beach, bermuda resort daytona beach
FORMERLY KNOWN AS
Bermuda House
LOCATION
United StatesFloridaDaytona Beach
NUMBER OF ROOMS
141
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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