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All reviewsport canaveralfamily suitebunk bedsshuttle servicebreakfast roomdisney cruisefree breakfastpre cruise staynext morningclosest hotelgreat staymake your own wafflesrooms were cleanwould stay here againfront desk staffhotel shuttlehot tub
We stayed one night before a cruise. It had ants and roaches in room. The place is old and smelly. We called desk and a man came to spray now we had chemical oder. If there was any hotel with a opening we would have...More
We have stayed in this hotel 4 times and it just gets better each time. The rooms and the main areas were renovated a couple of years ago and turned a good hotel into a great one. They have a good breakfast and they will...More
First off we did not stay here. Looked this up on the internet so we could stay and park for the cruise. It's advertised at $69 total. Well, it's not the total because there are taxes in addition, then that would be the total. Told...More
Thank christopher c
Response from Hotel_ManagerCISCC, Manager at Country Inn & Suites By Carlson, Port CanaveralResponded 1 week ago
We apologize for the hassle you experienced. I'm not sure what happened exactly, but we'd be very interested to hear more about it. If you have the time, feel free to reach out to our hotel directly at 321-784-8500.
The hotel was great for pre-cruise stay. It is a little over an hour drive to Port Canaveral. It was very clean with coffee or hot tea 24 hours a day. The room was great and the staff was helpful in making a couple of...More
-receptionist very distracted and didn't address our questions
-no parking voucher provided by clerk at reception; gravel parking lot
-sticky, grimy time-sharing ads littering room
-welcome flyer in room offered help with discounted NASA tickets, but when inquiry made, we were told a third party...More
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Port CanaveralResponded 6 December 2017
Thank you for reaching out to us. We understand how important a comfortable and pleasurable guest room is, while away from home. However, we are very sorry to hear that the situations you encountered at the hotel was less satisfactory such as the service you...More
Transportation to the port to and from can be arranged through the hotel. You would definitely need a car, it’s fairly close to the port and it would be a real hike to anything beach type or food wise. Hope this helps