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Extended Stay America - Boca Raton - Commerce

Traveller (32)
Room & Suite (51)
Dining (1)
About
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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room features
Microwave
Non-Smoking Rooms
Suites
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99Reviews
71Photos
0Q+A
32Room tips
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Popular mentions
We have been staying here for about 2 months. Our room is cleaned and well maintained. Our air broke and we were accommodated into another room until our air was fixed and a new air conditioner the next day. We have had nothing but the best customer service anyone could possibly
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Response from 00esa, Manager at Extended Stay America - Boca Raton - Commerce
Responded 30 Oct 2018
Jamie, thank you for choosing to stay with us at Extended Stay America. We're glad to know you are enjoying your stay with us and that you are impressed with the service you received from Jamal and Carly so far. We want you to have a pleasant experience while staying with us, so please do let us know at the front desk if there is anything we can do to make your stay even better. Sincerely, Hotel Management
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I booked this for family weekend for my sons college. It was terrible. The first room we stayed in the bathroom was moldy smelled of old Chinese food and the air conditioner stopped working. The second room the bathroom tub was less moldy but there was a huge hole in the wall
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Response from 00esa, Manager at Extended Stay America - Boca Raton - Commerce
Responded 22 Oct 2018
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. On the positive note, we are glad to read you liked the service provided by Jamal and will share your compliments. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
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My family and I needed a place (temporary home) to stay while we were in between homes and started our stay on September 2nd 2018 and are still here until next week, from the very start everyone was amazing!!! Very kind, helpful and ACCOMODATING!!! Shaunice the assistant manager
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Response from 00esa, Manager at Extended Stay America - Boca Raton - Commerce
Responded 21 Sep 2018
Thank you for the glowing review of Extended Stay America. We are glad to know you had an outstanding stay with us and were especially impressed by the service provided by our helpful associates. We will be sure to share your compliments with Shaunice for taking good care of you. On behalf of everyone here, we invite you all to revisit us. Sincerely, Hotel Management
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On site management wanted $25.00 per night per pet. We evacuated Brunswick Co NC due to hurricane Florence with three pets. Myself,my handicapped sister and my 2 children were forced to evacuate. No compromise was offered or alternative given. We stayed in our vehicle for 2 days
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Response from 00esa, Manager at Extended Stay America - Boca Raton - Commerce
Responded 19 Sep 2018
We sincerely apologize for the poor service you received during your visit and that we were unable to accommodate you in our hotel. Although we have $25.00 per pet fee, we know we should have handled this situation in a better way. We are reviewing this with our entire team to ensure this never happens again. We hope you will give us another opportunity to deliver the service and hospitality you deserve. Sincerely, Hotel Management
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Walked into my reserved room to find dirty towels on the floor. Old coffee cups and already slept in beds undone. No comparable rooms were available for my family of 4. No attempt was made to get us a room at 9 pm at night. In fact the receptionist said sorry and went back to
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Response from 00esa, Manager at Extended Stay America - Boca Raton - Commerce
Responded 29 Jun 2018
Nickey, thank you for your feedback. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with our front desk and housekeeping teams to prevent this from happening again. We value your feedback and will use it to ensure we are more consistent with our service levels. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management
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All photosTravellerRoom & SuiteDining
Hung a DAMPRID in the room to offset any smoking smell (it used to be a smoking hotel)
Laundry basket the dishes were delivered in, used to put the stripped bedding in when we left
Kitchen clean (disregard the pizza box - ours :-)
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"Book an END room - they're larger."
"The suites are nice you get double beds and a separate living room with a pull out sofa."
"avoid the east side of the building."
"we were on the side opposite route 95, it might have been louder on the other side."
"Front side is quieter and has a nice lake view."
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PRICE RANGE
US$125 - US$217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead boca raton studio hotel boca ratonextended stay america boca raton
FORMERLY KNOWN AS
Homestead Studio Suites
LOCATION
United StatesFloridaBoca Raton
NUMBER OF ROOMS
115
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