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All reviewswinter havenvisiting legolandstayed herefree breakfastupdated roomsdesk clerkyogurtminute drivewould stay here againbed was very comfortableone night stayhotel roomsup to datelakeland areahotel is locatedconvenient locationgreat stay
I stayed here a year or so ago before the renovation was complete and reviewed then. The reno is comple so…
Nice job on the reno; the room was very nice, clean, the bed was good, the HVAC worked, and there was a large TV...More
Response from Scott S, Guest Relations Manager at Holiday Inn Express Hotel & Suites BartowResponded 3 days ago
Thank you for staying with us again and providing us with a review of our new renovations. I appreciate your feedback.
Please keep in mind that certain Hotel specifications are a mandated legal standard. We would love to provide everything exactly how our Guests want...More
We are Holiday Inn Club members , so we always look for Holiday Inns. We just needed a place for the night and wanted one with a restaurant in it. We were tired of driving and hungry. This had both. There are other restaurants very...More
Response from Scott S, Guest Relations Manager at Holiday Inn Express Hotel & Suites BartowResponded 7 February 2018
I certainly appreciate your review however I am not so sure it is for the right Hotel. We are a Holiday Inn Express & Suites, which means we are not full service and we do not actually have a restaurant onsite. Holiday Inn is actually...More
This hotel offers huge, modern decor rooms, very comfortable beds and linens, huge updated bathroom with an enormous shower (no tub). Very clean. Great customer service. We would stay here again in a heartbeat.More
Response from Scott S, Guest Relations Manager at Holiday Inn Express Hotel & Suites BartowResponded 8 February 2018
Thank you so much for your honest feedback! I am so pleased that you liked our new modern updates. We welcome you back anytime! Please know that we do have rooms with tubs as well so if you would prefer to have a bathtub during...More
I’m very dissapointed with the customer service of the management at Holiday Inn Express in Bartow, FL. The manager, Scott S., did nothing to help, and in fact strongly suggested I was lying about the facts. I checked in evening of Friday June 28, 2017....More
Thank ben h
Response from Scott S, Guest Relations Manager at Holiday Inn Express Hotel & Suites BartowResponded 15 January 2018
I will not go into detail as we have already spoke about this in person however, I am very sorry that you are still so disappointed.
Unfortunately, your inconvenience was due to a city wide power outage that was far beyond our immediate control. In...More
Used this hotel every year and this year the hotel was remodeled. They did an outstanding job. We really liked the lighting. Bathroom lighting is just great. Nice free breakfast and they had decent coffee. Also, all the beds feel new. Staff was great.
Response from Scott S, Guest Relations Manager at Holiday Inn Express Hotel & Suites BartowResponded 13 November 2017
Thank you so much for staying with us again this year! I am so glad you liked all of our updates. Thank you so much for your compliments! We hope to see you again next year!