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The St. Regis Bal Harbour Resort

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Traveller (842)
Room & Suite (531)
Pool & Beach (186)
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Overview
  • Excellent81%
  • Very good12%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(94 reviews)
“tranquility pool”(31 reviews)
“spg platinum”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The St. Regis Bal Harbour Resort
Special Offer:Breakfast for 2 Included
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Offers from The St. Regis Bal Harbour Resort
Special Offer:Breakfast for 2 Included
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,545)
There are newer reviews for The St. Regis Bal Harbour Resort
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1,334 results
Traveller rating
1,041
157
70
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26
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1,041
157
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26
Show reviews that mention
All reviewsbutler servicetranquility poolspg platinumlarge balconiesfamily pooladult poolamazing propertysouth beachhouse carfour seasonsremede spawalk in closetturn down serviceregis bal harbour resortbeach serviceluxury hotelrooms are beautiful
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231 - 235 of 1,334 reviews
Reviewed 4 January 2017

I've seen plenty of reviews from people who had visited throughout the year, with great experiences such as upgrades to larger suites - presumably the hotel was not at capacity. As the reviews say, it's a wonderful property. My family and I had a chance...More

Thank TJC85254
Response from BalHarbourManager, General Manager at The St. Regis Bal Harbour ResortResponded 9 January 2017

Dear TJC85254, Thank you for sharing this kind review about your recent experience in our hotel. I am truly pleased to hear that the services provided by our staff were still exceptional considering our busy season and challenging conditions. Thank you as well for your...More

Reviewed 4 January 2017

The hotel and grounds are beautiful. I'm not a fan of the thick rose scent in the lobby, but otherwise, the hotel is opulent. The service, on the other hand, is quite uneven. On one day, housekeeping did not clean the room entirely, another day,...More

1  Thank Scott Z
Response from BalHarbourManager, General Manager at The St. Regis Bal Harbour ResortResponded 6 January 2017

Dear Scott Z, Thank you for taking time to detail your recent stay at our resort and regret to learn the challenges you experienced. It is a disappointment to hear that our services did not exceed your expectations, and I would like to sincerely apologize...More

Reviewed 3 January 2017 via mobile

3 star hotel with 5 star prices!!!! No follow up on requests made from housekeeping staff Had 1 suite for $ 4350 and 3 other rooms for $2000 Our stay was for our daughter's wedding these prices reflect only the rooms they don't include all...More

2  Thank Margo C
Response from BalHarbourManager, General Manager at The St. Regis Bal Harbour ResortResponded 9 January 2017

BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review Dear Margo C, Thank you for sharing your honest feedback about your recent visit in our resort. First and foremost, I would like to apologize about your requests not being executed...More

Reviewed 2 January 2017 via mobile

As a Platinum Preferred Guest with Starwood for 9 years and a frequent traveler spending countless nights in Starwood properties, I have encountered many Starwood Associates over the years. My family and I keep returning to the St. Regis Bal Harbour as the facilities and...More

Thank Ira L
Response from BalHarbourManager, General Manager at The St. Regis Bal Harbour ResortResponded 3 January 2017

Dear Ira L, First of all, we would like to thank you for your continuous loyalty with Starwood and most importantly our resort. We value each and everyone of our SPG Platinum members, and we are thrilled to hear that our staff members are doing...More

Reviewed 31 December 2016 via mobile

We had an unbelievable vacation at the St. Regis Bal Harbor. The facilities are wonderful. The hotel and pool staff were very helpful. Particularly, Wilbert, a member of the pool staff. He's the man!!More

Thank Jory H
Response from BalHarbourManager, General Manager at The St. Regis Bal Harbour ResortResponded 3 January 2017

Dear Jory H, Thank you so much for staying at The St. Regis Bal Harbour. We are pleases to hear you enjoyed our services and all the hotel has to offer. I will share your comments with the whole team and send your regards to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$540 - US$1,373 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$540 - US$1,373 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (842)
Room & Suite (531)
Pool & Beach (186)
Dining (164)
Amenities (141)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
mishpat
17 January 2018|
AnswerShow all 10 answers
Response from orlandov7 | Reviewed this property |
Occasionally, but it will likely be limited to something like a higher floor, rather than a suite. Ask politely about upgrades when you check-in and see what happens! (Although technically the benefit is meant to be... More
2
Votes
Peytoncamille
21 April 2017|
AnswerShow all 3 answers
Response from Solomon D | Reviewed this property |
3-4 ft
0
Votes
Vanessa H
12 April 2017|
AnswerShow all 2 answers
Response from BalHarbourManager | Property representative |
Hello, yes all of our pools are heated.
1
Vote
Room Tips
"Ocean View"
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"Rooms are nice just not worth the money"
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"Ask for a higher floor."
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"all room have views of the ocean however center and higher floors are best"
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