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Sheraton Suites Wilmington Downtown Hotel

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Sheraton Suites Wilmington Downtown Hotel
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461 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Wilmington Downtown Hotel
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Showing 452: English reviews
Mass.
Reviewed 14 January 2014 via mobile

I found the hotel to be very good. The room was modern and very spacious. The bed was very comfortable. I did not eat in the hotel (see my review of Harry's). The gym is very small. Really not useable by more than 2 people. Parking under the hotel was very convenient. Good choice while in Wilmington.

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Helpful?
Thank drpoirier
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your nice comments regarding your stay at the hotel. The staff and I truly appreciate them. We hope the next time you are in the area you choose the Sheraton Suites Wilmington Downtown again! Stay warm and have a great weekend! Eric Jolikko General Manager

Richmond, Virginia
Reviewed 8 January 2014

Pros- Comfortable, clean bed Great shower SUPER friendly, helpful staff. Best staff I've encountered at a hotel. HUGE room with lots of space, and a great layout. Very quiet, and I slept great. Cons: It shouldn't be that hard to get a taxi. If you're catering to a business clientele, you should have taxis lined up in the morning, particularly...

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1Thank urthurdit
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your comments regarding your stay at the hotel. After reading your review, I was hoping that you relayed these comments to the staff before you left so we could rectify with the individuals that would have been cooking, serving and cleaning your guest room. Regardless, I have discussed this with the entire management team so we can...

Brentwood, United Kingdom
Reviewed 4 January 2014

This is a fine hotel with all of the amenities you'd expect. It's not exceptional but the rooms are good, the beds comfortable and the facilities are fine. While some parts of the hotel look a little tired that's not a big issue and in no way detracts from the comfort of the hotel. There are three aspects of this...

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Helpful?
Thank Dermot M
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your comments regarding your recent stay at the hotel. The hotel will be renovating areas throughout the hotel in both 2014 and 2015 to give it a "fresh" look. In addition, I would agree about the staff, they do a great job servicing the guest and take great pride in it. Thank you for recognizing them. Happy...

Brussels, Belgium
Reviewed 29 December 2013

We stayed for 4 nights in December and found the Sheraton suites to be comfortable but dated. The hotel is centrally located but there really is not much in the vicinity for a tourist - the hotel seems geared up to business and conference stays. The hotel was clean but required a facelift. The common areas were ok but require...

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Helpful?
Thank Clarinda_Vine
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your comments regarding your recent stay at the hotel. I can tell you that in November/December of 2012, all the guest rooms and guest hallways received new couches, carpet, wallpaper, drapes and lights. In 2013, the guest rooms also received new chairs and ottomans. In 2014, the hotel will be start replacing all of the case goods...

Richmond
Reviewed 21 December 2013

We came to town to visit Longwood Gardens and Winterthur. Of course, the Hotel du Pont would be the logical choice but we did not want to spend that much a night and with our son we needed more space. The Sheraton is only a block or two away so it makes sense. The reception staff greeted us and was...

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Helpful?
Thank FlyRight
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your comments regarding your recent stay at the hotel. All of the hotel's guest rooms are two room suites with the majority of them having a king size bed but there are also suites that have two double beds in them. However all the suites have a pullout couch in the living room. This enables additional sleeping...

New York City, New York
Reviewed 19 December 2013

Through my 83 nights at this specific Sheraton, I can say with certainty that they a phenomenal staff who will go out of their way to assist you. Given it's convenience to various office locations, I highly recommend it.

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Helpful?
Thank Stuart S
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your great feedback regarding this past years stay at the hotel. It was great to see you and talk to you over the past year especially the past several months. The staff and I wish a SAFE and Happy Holiday season. AND if your work brings you back to the Wilmington De area - we expect you...

Columbia, Maryland
Reviewed 15 December 2013

Hard to find- downtown Wilmington is a jumbled maze of poorly marked streets, many of the one way, and the hotel entrance is hard to see. That being said the sleeping room was clean and quiet, with the nice addition of a sitting room with a desk, couch and TV. Small fridge and coffee maker to boot. Parking under the...

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Helpful?
Thank Steve E
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your feedback regarding your recent stay at the hotel - we truly appreciate the comments. The hotel is continuously upgrading as in Q4 (2012) / Q1 (2013) the hotel completed replacing the guest room and guest hallway carpet, wall paper and light package. In the guest rooms the window curtains/shades, couch, chair and ottoman. In addition in...

Philadelphia, Pennsylvania
Reviewed 10 December 2013

The staff at this hotel are simply extraordinary. I've been down here for the past few days because of the snow storm and weird schedule at work. The staff has gone above and beyond to make this stay pleasurable. If every hotel had people of this caliber working, I can only imagine how effectively the world would be. If you're...

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Helpful?
Thank mse811210
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you so very much for the very nice comments. The hotel is truly blessed to have such a great staff and I do appreciate that you are recognizing them as well. Sunday’s storm was a crazy one, as of 10am the weather forecast was calling for a dusting, however 6 inches later cause quite a mess on the roads...

New York
Reviewed 10 November 2013

So i was in town for a wedding yesterday and as i rushed to get dressed, i realized that i did not pack my cuff links. There was also no time to run to a store and buy some. So i called housekeeping and asked if they happened to have some in the lost and found. The manager from housekeeping...

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Helpful?
Thank ThatJerseyDude
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you so much for your great comments regarding your recent stay with the hotel. I am very please to read how the staff "went the extra mile" for you in your time of need. The staff definitely strives to give the best service to every guest, every time. I hope that you had an awesome time at function that...

Mililani, Hawaii
Reviewed 6 November 2013

this hotel was our second hotel during our east coast trip it was also the largest a suite with microwave, small fridge, coffee maker, desk table two tvs couch, we also had two beds it was like a apartment minus a stove. it was also the best priced hotel. they had a daily lunch special I think mon-fri for just...

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Helpful?
Thank J M
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you so much for taking the time to write such a glowing review of the hotel. The staff and I were extremely pleased to read it. I can tell you that the staff takes great pride in giving the best service possible to each and every guest. I am glad that you were able to experience it first hand...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Wilmington is in Brandywine Valley by Rodney Square, Grand Opera House, museums, and many corporate headquarters. Our all-suites hotel has 7 meeting rooms which hold up to 300 guests. ... more   less 

Additional Information about Sheraton Suites Wilmington Downtown Hotel

Address: 422 Delaware Avenue, Wilmington, DE 19801
Region: United States > Delaware > Wilmington
Price Range: €104 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Wilmington Downtown Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Sheraton Suites Wilmington Hotel Wilmington
Sheraton Hotel Wilmington
Sheraton Wilmington
Wilmington Sheraton
Hotel Style:
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Wilmington Downtown Hotel staff and other travellers.
3 questions
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Sioux Falls, South Dakota, United States
7 months ago
over a year ago
new york

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Questions? Get answers from Sheraton Suites Wilmington Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have a banking app downloaded so you can check charges .”
 of 5 bubbles chanelg4, 19 Jan 2017 | Read review
“Room 1420 was comfortable and spacious. A nice view of downtown Wilmington.”
 of 5 bubbles dons343, 4 Dec 2016 | Read review
“Not looking for views. Wanted a quiet, convenient location. Could have had higher room, but we only needed to sleep there and it was quiet.”
 of 5 bubbles 376ellisj, 3 Nov 2016 | Read review
“Rooms on the upper floors are quiet, the AC does work.”
 of 5 bubbles CDT22, 18 Sep 2016 | Read review
“Suite is recommended.”
 of 5 bubbles chanelg4, 10 Aug 2016 | Read review
5 of 5