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Sheraton Suites Wilmington Downtown Hotel

496 reviews
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Traveller (137)
Room & Suite (72)
Dining (12)
Overview
  • Excellent27%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible7%
Travellers talk about
“club level”(14 reviews)
“hotel restaurant”(17 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Suites Wilmington Downtown Hotel
Special Offer: Breakfast for 2 Included
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (496)Write a Review
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All reviewsclub levelunderground garagehotel restaurantbed was very comfortableliving areagreat ratethis past weekendgreat roomsper daycoffee makerfront desk staffcheck in was easyguest roomsfitness centervery nice hotelhotel staffbusiness hotel
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191 - 195 of 487 reviews
Reviewed 29 August 2014

I stayed at the Sheraton while In Town for business. I found the hotel very clean, nicely decorated, and the staff friendly. My room was very spacious (bedroom and living room space), crisp clean sheets, comfortable bed. Plenty of space to work and spread out....More

Thank Mary ann S
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 2 September 2014

Thank you Mary Ann S for your feedback. I do apologize that your room service order was not as it should have been. I have forwarded your comments to the F&B team so they can address and rectify. However, I was glad to read that...More

Reviewed 26 August 2014

My wife on I went on an impromptu road trip to Delaware and we ended up here on a last minute booking. (literally logged on the SPG app whilst close by) We ended up with a great rate and on the top floor in a...More

Thank GeorgT_82
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 28 August 2014

Thank you for your feedback regarding your stay. I do apologize about the hot water issue that you experienced; I know that the maintenance staff has addressed the issue and fixed a pump. I am glad to read that you brought your dog with you...More

Reviewed 23 August 2014

I stay at the Sheraton Suites for business purposes and after checking out, left a pair of glasses in my room. Pat, the lost and found/housekeeping manager personally called the room attendant, checked my room and laundry service to find that they had accidentally wrapped...More

Thank Pam L
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 28 August 2014

Pam L. thank you for the recognition of Pat, this hotel and its staff take great pride in delivering a high level service to our customers and will continue to do everything in our power to meet everyone's expectations. However, I do apologize for the...More

Reviewed 15 August 2014

We decided to go on a last minute road trip to visit an old Army buddy and booked a suite. The room was fantastic and the staff was super friendly! The bed was extremely comfortable which is always important when traveling! When we come back...More

Thank Buzz0809
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 20 August 2014

Thank you Buzz0809 for the great review. I am very glad to read that you had a wonderful stay with us. Have a great rest of the summer and we look forward to seeing you the next time you are in the area. Warm Regards,...More

Reviewed 15 August 2014

Our experience at this hotel was only positive. We didn't feel like leaving the hotel as we arrived from Boston so late, so we had dinner in the hotel restaurant and were pleasantly surprised. Gloria was wonderful and even our kids commented about how friendly...More

Thank Sandee M
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 22 August 2014

Thank you for your great feedback Sandee M. I am very pleased to read about your experience with Gloria, she like the entire staff works very hard to ensure that every guest has a great experience while staying in the hotel and/or eating in the...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$102 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (137)
Room & Suite (72)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (13)
Questions & Answers
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Ana K
27 June 2017|
AnswerShow all 3 answers
Response from JAnderton | Reviewed this property |
I do this all the time. If you're a regular, they'll recognize your name on the packages and store it. If it's your first time, they'll do it anyway but it's always best to call ahead and let them know. That way, they can... More
0
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Colleen K
22 May 2017|
AnswerShow all 4 answers
Response from Lee S | Property representative |
Yes we allow dogs under 40 pounds. All you have to do is sign a waiver when you check-in to allow your dog in the guest room.
0
Votes
Victor W
30 March 2017|
AnswerShow all 3 answers
Response from TravelWriterDB | Reviewed this property |
223 suites
0
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12
Room Tips
"Haven't had a bad one yet"
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"Get non connecting rooms.... doors are not soundproof."
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"Ask for a quiet room."
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"Find a different hotel"
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