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Sheraton Suites Wilmington Downtown Hotel

494 reviews
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Traveller (137)
Room & Suite (58)
Dining (13)
Overview
  • Excellent27%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible7%
Travellers talk about
“club level”(15 reviews)
“hotel restaurant”(17 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Suites Wilmington Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (494)Write a Review
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36
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133
177
99
40
36
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All reviewsclub levelunderground garagehotel restaurantsitting areabed was very comfortablelarge roomgreat rategreat roomsthis past weekendper daycoffee makercheck in was easyfront desk staffguest roomsfitness centervery nice hotelbusiness hotel
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11 - 15 of 485 reviews
Reviewed 30 September 2017

We chose this hotel because we were there for a family reunion and we would be there for a few days it had a suite which gave us more room. I only which we had went with second choice . the rooms were nicely decor...More

Thank Elizabeth L
Response from Lee S, Front Office Manager at Sheraton Suites Wilmington Downtown HotelResponded 2 October 2017

Thank you for your response. I am sorry to see the experience you had was less then desirable during your stay. I will be following up with all the departments involved to see where the miscommunication came from as to why there was not service...More

Reviewed 21 September 2017 via mobile

The suites are big but impractical unless you have kids/people wanting to lounge in the room. Definitely aging a bit. Parking a hassle but typical for Wilmington. Service is average. Club lounge is decent. 100% average.

Thank jasno
Response from Lee S, Front Office Manager at Sheraton Suites Wilmington Downtown HotelResponded 23 September 2017

Thank you for your review.

Reviewed 12 September 2017

We stayed here for a few nights to attend a wedding weekend. Check in was easy, and all staff we encountered were helpful. The room was very nice - exceptionally large, king bed and bathroom off in a separate area, kitchen area with sink/fridge/microwave, sitting...More

Thank wischhfulthinking
Reviewed 1 September 2017 via mobile

Stayed here for 3 days on a business trip. The hotel is dated and shows its age. The rooms are definitely huge. There is a refrigerator, microwave and a restaurant on site. Free parking in the basement. Staff is friendly. There is a shuttle service...More

Thank Anith R
Response from Lee S, Front Office Manager at Sheraton Suites Wilmington Downtown HotelResponded 2 September 2017

Thank you for your response. I will defiantly follow up with the appropriate departments to make them aware of your concerns. I am thrilled to hear that the staff was friendly. Again, I do apologize about your stay and hope you will consider us in...More

Reviewed 31 August 2017 via mobile

Checked in with my family and prepaid $102 for 1 night through Expedia. Inserted my chip card for incidentals and it beeped to tell me to remove it. The woman checking me in said it didn't register and asked me to do it again. I...More

Thank Shannon R
Response from Lee S, Front Office Manager at Sheraton Suites Wilmington Downtown HotelResponded 1 September 2017

Good Afternoon, Thank you for feedback. I would ike to apologize for the experience you received during your recent stay. It seems like we could have solved the problem instead of letting it go unsolved and we failed to do so. We will certainly use...More

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Traveller (137)
Room & Suite (58)
Dining (13)
Pool & Beach (3)
Hotel & Grounds (69)
Business Centre & Event Rooms (14)
Bathroom (12)
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$118 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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