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Sheraton Suites Wilmington Downtown Hotel

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Traveller (137)
Room & Suite (72)
Dining (12)
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Overview
  • Excellent26%
  • Very good39%
  • Average20%
  • Poor8%
  • Terrible7%
Travellers talk about
“club level”(14 reviews)
“hotel restaurant”(16 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Sheraton Suites Wilmington Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Wilmington Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (503)
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Traveller rating
134
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134
179
102
42
37
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All reviewsclub levelunderground garagehotel restaurantsitting areabed was very comfortablegreat rateseparate bedroomthis past weekendcoffee makerper dayfitness centercheck in was easyfront desk staffguest roomsvery nice hotelhotel staffbusiness hotel
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1 - 5 of 494 reviews
Reviewed 4 days ago via mobile

My family needed a place to recharge after a long weekend in the car driving from NC to NY and back. We chose the Sheraton Suites because we wanted a little more space than a typical highway hotel, and this was a great option. The...More

Thank Courtney V
Hotel's Favourite
Reviewed 7 May 2017

Our room was extremely nice. We had a suite with a king sized bed which was so comfortable to sleep on. The linens where nice and soft. The bedroom had a flat panel TV, a small dresser and a little area outside the bathroom with...More

Thank scootersue
Response from Jerry R, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 11 May 2017

scottersue, We are elated that you enjoyed your stay, and are happy that you were able to share your experiences with others. I noted your comments about our current bath products, and to that end, wanted to let you know that Sheraton Hotels worldwide will...More

Reviewed 6 days ago via mobile

Was greeted by a very well mannered & profession named Charles that checked me in. Provided great information while answering a busy phone. Room exceeded my expection. Very pleased and will stay again.

Thank Nyda Z
Reviewed 2 weeks ago via mobile

I stayed with my son here as he enjoys swimming in an indoor pool. The pool was not operative for both days when we stayed and when I called to escalate the issue to the manager, I found out they actually didn’t even have any...More

Thank Laf10lol
Response from Eric C, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 2 weeks ago

Thank you for your review of the hotel. We appreciate all feedback from our guests. The pool was closed due to an unexpected mechanical issue. I want you to know that we take these reviews very seriously and will use it as a learning experience...More

Reviewed 2 weeks ago via mobile

I have stayed here a number of times for business, have never been impressed with the hotel but this week was the worst! Room was dirty, staff are disengaged (except at reception, they’re very friendly when you check in), room keys never work, gym is...More

Thank amalley88
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$107 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (137)
Room & Suite (72)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (13)
Questions & Answers
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Ana K
27 June 2017|
AnswerShow all 3 answers
Response from JAnderton | Reviewed this property |
I do this all the time. If you're a regular, they'll recognize your name on the packages and store it. If it's your first time, they'll do it anyway but it's always best to call ahead and let them know. That way, they can... More
0
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Colleen K
22 May 2017|
AnswerShow all 4 answers
Response from Lee S | Property representative |
Yes we allow dogs under 40 pounds. All you have to do is sign a waiver when you check-in to allow your dog in the guest room.
0
Votes
Victor W
30 March 2017|
AnswerShow all 3 answers
Response from TravelWriterDB | Reviewed this property |
223 suites
0
Votes
Room Tips
"Haven't had a bad one yet"
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"Get non connecting rooms.... doors are not soundproof."
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"Ask for a quiet room."
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"Find a different hotel"
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