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Sheraton Suites Wilmington Downtown

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422 Delaware Avenue, Wilmington, DE 19801
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (144)
Room & Suite (81)
Dining (15)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Suites Wilmington Downtown
Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 15 hotels in Wilmington
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Located in the heart of Brandywine Valley, Sheraton Suites Wilmington Downtown offers a world of thoughtful services, stylish suites and unparalleled comfort. Our hotel's location in downtown Wilmington makes it easy to explore some of the area's most popular destinations, including Frawley Stadium, Delaware Art Museum and Christiana Care Wilmington Hospital. Club-level suites grant access to our exclusive Sheraton Club Lounge and amenities such as free Wi-Fi and daily breakfast. Work out in our hotel's fitness center with free weights and cardio machines. Dine on delicious American cuisine at Basil Bar & Grill for breakfast, lunch and dinner. Book your meeting in our hotel's event venues, expertly supported by planning services, technology and catering options. Recharge in pet-friendly hotel suites with luxury bedding, mini-refrigerators, microwaves, flat-screen TVs and pullout sofas. Find your balance at Sheraton Suites Wilmington Downtown in Delaware.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Car park
Wifi
Paid internet
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish, Arabic, Hebrew
Hotel links
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565Reviews8Q+A89Room tips
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Popular mentions
Jyss wrote a review 21 Jun
Silver Spring, Maryland479 contributions79 helpful votes
We stayed over a weekend with our dog. Its nice there is no dog fee! The room was renovated but they missed things like the bathroom door was beat up. It was somewhat strange. The wet bar faucet was leaky and annoying. The elevators were beat up potentially due to the renovation they appear to be going through. The parking was ridiculous. We have a small SUV and were too tall to fit into the parking. I do not think it is too much to ask to be able to park a small SUV in the parking garage. We ended up parking on the street which I wasn't incredibly comfortable with. The lounge is still closed as is the restaurant this seems like a problem this far into the pandemic especially at the rate paid. If the hotel is still going to be lacking some of those basic benefits for elite members the rate should be lowered to reflect such. The staff when checking in seemed bothered when I asked about parking etc. They didn't seem to have any interest in asking basic questions.
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Date of stay: June 2021
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amedeojrmom wrote a review 7 Jun
District of Columbia2 contributions
We stayed at this hotel for a three day soccer tournament. The front desk is not friendly or accommodating. There wasn’t even a lukewarm hello upon entering for any guests. The few times we asked questions, they acted like it was a bother. For example, the one guy didn’t even know is there was a washer and dryer. The girl who did know there was a washer acted like she was painstakingly counting out change for me to use it. When I tried to wash my son’s stinky uniforms one afternoon the single washing machine that was just sitting in a hallway took my money but didn’t work. I was told that maintenance would be right up. After standing in the hall for 45 minutes with no maintenance arriving, I asked if the front desk would notify me when the machine was fixed. They said they’d call the room. After one day of waiting for the phone call, I inquired at the front desk only to be causally and unapologetically told it could not be fixed by the hotel because a third party handled that machine and the coin compartment must be full. The hotel garage is too low for an SUV. The front desk wasn’t helpful with alternative parking options when we figured that out the hard way the first night. Even though we paid for parking at the hotel, we had to search for parking on the street that first night and thereafter and walk the gamut of aggressive panhandlers the whole way to the hotel door each time we parked. We are titanium elite and have stayed at other hotels in the Marriott chain since COVID restrictions have been lifted and have found that club level and other things are now available at other locations. However, at this hotel, there continues to be no daily housekeeping here, the club level is closed and there is no breakfast. We also were not offered points or an amenity for our two rooms upon check in. Although our two rooms appear to be newly renovated, a slat on the bedroom door and the toilet paper rod are already broken. I will say when we called Marriott customer to complain, they were very understanding and made things right on their end. I wish them luck fixing the problems on site however.
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Date of stay: June 2021
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Room Tip: Get a high floor
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Macey M wrote a review May 2021
1 contribution
when I say I think we got a lucky room, I mean it. Our room was clean and spacious, but teammates had issues with the AC breaking down and tv not working. At one point 1 out of the 3 elevators were working and let me remind you there are A LOT of floors. The area itself is very sketchy so make sure to be walking with someone at all times. The parking garage was very confined and every time we pulled out there was a chance of scrapping the car and adding to the hundreds of other scrape marks. Oh and smell of pot was a great aroma.
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Date of stay: May 2021Trip type: Travelled with friends
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Rob B wrote a review May 2021
253 contributions110 helpful votes
Room was fantastic except for all the food pieces under the pull out couch. Fitness room is outstanding. Location is poor in terms of having places to eat or walk to. The hotel overdoes the Covid restrictions; no breakfast, no bar, nothing in lobby at all. Park on the street next to the hotel and dont waste your money on the parking fee. Very noisy if your room is near the stairs. Elevators only allow you to go to your floor only on the way up so have fun walking up to the 16th floor if you need laundry.
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Date of stay: May 2021
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Joey G wrote a review Apr 2021
1 contribution
I have been in hundreds of hotels over the last two decades from Karachi to New York and this is by far the worst experience. Hidden behind the excuse of Covid-19 (and by the way i have stayed in 3 hotels during the peak of Covid), this hotel was like a dirty ghost. The room was filthy. Blood and food stains on the floor and bedsheets as an example. The elevator always smelled smoke, and the parking (16$/day fee) was left unattended with gate open to whomever wants to park or maybe break into cars. Service was non-existent. The fire alarm went off, so we (family of 4) called the reception. No one showed up. While Covid-19 forced hotels to adapt, this hotel used it as an excuse for everything. When we asked for water, the answer was to buy complimentary water. They expected 4 people to drink one small bottle over a 4-day stay. They were shocked when i asked for my "2-bottle daily allowance" of water. It required a manager intervention to waive the cost. And good luck if you want to ask for coffee or towels. We felt always intimated when asking for a hand towel or a toilet paper (yes one single toilet paper). Over 4 days, i did not see one single cleaning person in the hallways or the reception area, maybe 1 or maximum 2 staff at the reception, and this is it. So if a hotel does not clean the rooms, service the guests, provide breakfast and basic items (water), answer calls like a fire alarm, provide a safe parking, ... how can it justify the amount they are charging? And by the way, I am an elite Marriott member. I wonder how non-members are serviced!!
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Date of stay: April 2021
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Room Tip: Avoid the hotel all together ... but if you have to, stay away from the ice machine and elevators
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PRICE RANGE
US$131 - US$260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton suites wilmington hotel wilmington, sheraton hotel wilmington, sheraton wilmington, wilmington sheraton
LOCATION
United StatesDelawareWilmington
NUMBER OF ROOMS
223
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Frequently Asked Questions about Sheraton Suites Wilmington Downtown
Which popular attractions are close to Sheraton Suites Wilmington Downtown?
Nearby attractions include Grand Opera House (0.5 km), The Playhouse on Rodney Square (0.3 km), and The Nomad Bar (0.2 km).
What are some of the property amenities at Sheraton Suites Wilmington Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Suites Wilmington Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Suites Wilmington Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Suites Wilmington Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Suites Wilmington Downtown?
Conveniently located restaurants include Chelsea Tavern, Mikimotos, and Libby's Restaurant.
Are there opportunities to exercise at Sheraton Suites Wilmington Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Sheraton Suites Wilmington Downtown located near the city centre?
Yes, it is 0.8 km away from the centre of Wilmington.
Are any cleaning services offered at Sheraton Suites Wilmington Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Suites Wilmington Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Suites Wilmington Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.