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BEST WESTERN Brandywine Valley Inn

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BEST WESTERN Brandywine Valley Inn
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239 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Brandywine Valley Inn
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Showing 236: English reviews
Tobyhanna, United States
Reviewed 18 March 2016

Be sure to bring a clock They don't call when requested The next time I will be sure to request several wake up orders. Otherwise staff was really good. I would consider this property only if it was a great deal or others were booked up.

Review collected in partnership with Best Western
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Helpful?
Thank Louis S
MaryT687, General Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Louis, On behalf of our entire team, I would like to apologize for the inconvenience that you incurred during your stay with us. We have never experienced a problem with our wake up call system and as soon as we were made aware of the malfunction we were able to get it resolved immediately. Here at the Brandywine Valley...

Baltimore, Maryland
Reviewed 9 March 2016 via mobile

This was our third stay at this Best Western, and I just want to say the staff here is absolutely fantastic. The girl who checked us in is of the friendliest people I've ever met. I can't say enough nice things about her. This hotel has a few different French Countryside themed rooms, and we like to stay in those....

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Helpful?
1Thank Adam T
MaryT687, General Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hello Adam! It is always a pleasure having you guys! We are glad that you were comfortable in the French Countryside rooms and found the growing, DVD collection entertaining. We are currently implementing changes to "wow" you with the breakfast when you come back to stay with us in the near future. As always, our friendly, energetic staff will be...

Pittsburgh, United States
Reviewed 7 March 2016

Very friendly and clean. Love the clean and fresh breakfast they offer. It is centrally located for a lot of food and shopping. I enjoy the coffee and tea available all day and is always fresh. The pool looks great, even though I didn't use it.

Review collected in partnership with Best Western
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Helpful?
Thank Karen F
MaryT687, General Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hello Karen, We are glad to provide superior customer service and clean comfy rooms to our guests. Our free, deluxe continental breakfast is steadily being modified to exceed guests expectations, but our catered Manhattan Coffee, available in our lobby all day, will remain unchanged. Unfortunately, our pool is outdoor and closed for the season, but we would love to have...

Reviewed 4 January 2016

This hotel needs to be closed and completely renovated. I felt like I was staying in a roach motel. although I only saw 1 bug- it felt dirty, and made my skin crawl. It was like the Best Western bought a 1970's roach motel, threw some paint on the walls and slapped their name on it. DO NOT goto this...

Review collected in partnership with Best Western
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Helpful?
Thank K3231NJfrankb
MaryT687, Front Office Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

On behalf of our entire team, I would like to apologize for any inconveniences that you incurred during your stay.

Mirabel, Canada
Reviewed 28 December 2015

WHERE do I start. Well we paid for a HOTEL but got a Motel. Really. NO elevator, must get dressed to go the vending machine. Novembet is not warm. Get to room, Second level, by foot. They put us in aroom, we the numbers in French 224.DEUX VINGT QUATRE. Nice touch. Open the lights and the light next to the...

Review collected in partnership with Best Western
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Helpful?
Thank BOBHH429
MaryT687, Front Office Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Travellers, On behalf of our entire team, I would like to apologize for all inconveniences that you incurred during your stay with us.

Mifflinburg, Pennsylvania
Reviewed 20 December 2015

Having had a couple of nice stays at this Best Western before, I am sad to say that my most recent stay was a big disappointment. In fairness, let me start with some good features. We booked a bed with kind-size bed at a fair price, and it was ready on time. And, the lobby was very nicely furnished. The...

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Helpful?
1Thank FineDiner658
MaryT687, Front Office Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Travellers, On behalf of our entire team, I would like to apologize for all the inconveniences that you incurred during your stay with us.

Fayetteville, North Carolina
Reviewed 12 December 2015

When our family was in DE for a surprise birthday celebration, about a dozen of us stayed at the Best Western. I expected a clean room...and it was. I expected a good continental breakfast...and it was. What I did not expect was the good natured friendliness of the morning staff. Mary took such good care of us while we monopolized...

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Helpful?
Thank Madeline103119148
MaryT687, Front Office Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

On behalf of our entire staff, we would like to thank you for taking the time to give us your feedback. We greatly appreciate it.

NJ
Reviewed 6 December 2015

Always a pleasant stay! WiFi did not work well at all this time but otherwise no complaints. Initially we were given a very small room with no refrigerator and when we questioned this we were immediately offered a similar but slightly larger room WITH a fridge...very nice! We always stay here when we visit our family in Wilmington!

Review collected in partnership with Best Western
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Helpful?
Thank remrah
MaryT687, Front Office Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

on behalf of our entire team, I would like to thank you for taking the time to give us your feedback. We look forward to your return

Columbus, United States
Reviewed 23 November 2015

With the exception of Internet service, the stay was comfortable and pleasant. I'm a business person and there was not a secure Internet connection, which most corporate laptop connection require in order to connect to the Internet. Only open unsecured Internet was available... but only when it was available to connect. Most of the time it was weak (very, very...

Review collected in partnership with Best Western
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Helpful?
Thank Thomas Scott V
MaryT687, Front Office Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

On behalf of our entire team, I would like to thank you for taking the time to give us your feedback. I can assure you that the internet issue is being taken care of. We look forward to your return.

Pittsburgh, Pennsylvania
Reviewed 16 November 2015

The wifi signal vacillates so much my laptop won't connect - even in the hotel lobby. I've spent about an hour working with the hotel's tech support - Active Telephone Inc who seem to be useless - and the manager on duty who hasn't been contacted by their tech support - and they can't do anything. Was told the only...

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Helpful?
Thank Dave T
MaryT687, Front Office Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Mr. T, I've put a credit on your account for the problems that you encountered with the Wi-Fi. On behalf of our entire team, we do apologize for the inconvenience. I can assure you that I am working on the problem.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Brandywine Valley Inn

Address: 1807 Concord Pike (Route 202), Wilmington, DE 19803-2901
Region: United States > Delaware > Wilmington
Price Range: €91 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Brandywine Valley Inn 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Wilmington Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brandywine Valley Inn staff and other travellers.
2 questions
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Philadelphia, Pennsylvania
10 months ago

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Questions? Get answers from BEST WESTERN Brandywine Valley Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms off the pool are probably quieter. (Hotel has two floors, no elevator.)”
 of 5 bubbles Marykgr2015, 21 May 2016 | Read review
“Check the room that is offered before accepting it.”
 of 5 bubbles FineDiner658, 20 Dec 2015 | Read review
“In the summer months you may not want to have a poolside room. Other times of the year...all good rooms”
 of 5 bubbles Madeline103119148, 12 Dec 2015 | Read review
“Make sure you don't stay in room 24 or 25 they were located on a alley”
 of 5 bubbles josecalle2015, 1 Nov 2015 | Read review
“If you were traveling with children who want to play in the pool you would probably want a first floor room inside of the courtyard area.”
 of 5 bubbles 470ElizabethD, 2 Sep 2015 | Read review
5 of 5