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Embassy Suites Newark - Wilmington/South

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Embassy Suites Newark - Wilmington\/South
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642 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites Newark - Wilmington/South
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Showing 630: English reviews
Maryland, United States
Reviewed 14 March 2016

I found three hairs in the bed next to the pillow, The front desk clerk asked me if I wanted new sheets. As if I expected to check into a hotel only to have to personally change sheets on a bed.I was seated at a dirty table in the restaurant with a black hair on the table in front of...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kei P
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Kei P: Thank you for your comments. Would appreciate if you would contact me to discuss in further detail to ensure that we are addressing some of these specific issues with the right people in the right areas, whether in our own Breakfast and Reception Area in our Lobby, or with our partners at the connecting TGI Fridays. I...

New York City, New York
Reviewed 9 March 2016 via mobile

This is the bland, dated 1970s-style atrium ES that always brings to mind Mel Brooks in "High Anxiety." Lobby and rooms have been freshened up but not a full re-do. Nevertheless, I guess the economy in Newark is strong enough for them to command a high price (last minute). Our room, despite being a suite, felt claustrophobic. Bedroom faced the...

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Helpful?
Thank Bagan
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Bagan: Thank you for your review. Appreciate the feedback and comments regarding our staff service and renovation. We are looking forward to further enhancing our hotel's ambiance with additional renovation to our guestroom bathrooms and other key areas within the next year or so. In the meantime, we look forward to your booking your stay with us again in...

Office
Reviewed 8 March 2016

Whenever we visit our Daughter at the University of Delaware we always stay at the Embassy Suites in Newark. Over the past four years we have enjoyed our stays and room accommodations. When we arrived this time to our surprise the suite has a very nice new look to it. A new contemporary and quite pleasant look. The bed is...

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Helpful?
Thank whytegroup
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Whytegroup: Thank you for your comments regarding your past and most recent experience here at the Embassy Suites. While I am certainly pleased to read the positive comments, I do apologize that your recent stay was impacted by the smell of cigarette smoke. We have followed-up with this particular issue to ensure that it does not impact future guests....

Flagstaff, United States
Reviewed 7 March 2016

I have used this particular hotel at this location for business purposes for many years and this hotel never disappoints. The staff is friendly and helpful and the rooms are clean. Great location and safe area. I highly recommend for business or personal travels.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Daniel F
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Daniel F: I am happy to read that we continue to surpass your expectations!. Looking forward to having you back again in the near future! Best Regards, Colin Grice General Manager email) colin.grice@hilton.com phone) 302-368-8000

Reviewed 5 March 2016 via mobile

I'm not that picky but it has to be clean Its very clean and i was staying for my sons college baseball team who also stayed here because it is literally across the street from u of Delaware Bonus Attached to a fridays and on friday and saturday night they have contimentary light apps and frinks 5:30 to 7:30 If...

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Helpful?
Thank christopher s
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Christopher S: I am happy to read that we enabled you to enjoy your stay, the time visiting with your son, and watching him play ball. Looking forward to having you back again in the near future! Best Regards, Colin Grice General Manager email) colin.grice@hilton.com phone) 302-368-8000

Williamsburg, Virginia
Reviewed 3 March 2016

The check-in staff was welcoming and helpful with questions about the locality. The bed was super comfortable and the Wi-Fi was strong. Breakfast was excellent - cooked to order eggs and plenty of other fresh options. The attendants were on the spot with coffee refills without hovering and smiled at everyone. There's a TGI Friday's connected to the hotel, if...

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Helpful?
Thank Patti M
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Patti M: Thank you for the terrific feedback. Obviously, we are pleased to read that you enjoyed your experience with us and we'll look forward to having you back again when your travels bring you back to the area. Thank You, Colin Grice General Manager email) colin.grice@Hilton.com phone) 302-368-8000

poughkeepsie, United States
Reviewed 2 March 2016

I am not one to complain about beds however I had to. The bed was broken in the middle. Every time you rolled You had to hold on to the side of the bed. I let the front desk know and they thought I was crazy and informed me they have all new beds. The hotel was packed with children...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joann S
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Joann S: I am disappointed to read that your stay was impacted by a bed that was broken, and that noise from other groups of guests was bothersome as well. You have my apologies for this. Certainly, we wish for all of our guests to enjoy a hassle-free stay and it is clear that this was not the case...

Middletown, New York
Reviewed 27 February 2016

The newly renovated suites are attractive, spacious, and comfortable. The evening reception offers a wide variety of snacks and is a great way to unwind after a long work day. The bedding is very comfortable and the rooms are quiet for great sleep.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Denise O
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Denise O: I am so pleased to read that you enjoyed your stay with us! We're very proud of our Hotel and our team here, and look forward to having you stay with us again when your travels bring you back to the Newark area! Regards, Colin Grice General Manager colin.grice@hilton.com

Baltimore, MD
Reviewed 24 February 2016

I had a short notice, 2 night business trip to Newark. Found this place and booked it online in a matter of seconds. Checked-in online as well. Showed ID at the front desk and was handed my room key. Sweet! The place is lovely and spacious and clean. The room was very large and very comfortable. Enjoyed free refreshments in...

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Helpful?
Thank RoadNoise
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear RoadNoise: Happy to read that you enjoyed your stay with us and that in most respects, we exceeded your expectations! Will look forward to having you back if or when your travels bring you back to the area! Regards, Colin

Cary, United States
Reviewed 24 February 2016

Checked in online on the 6th floor because I get better cell reception there. Arrived, and they placed me on the 4th floor. Gym was out of towels and cups for water. Water fountains outside gym were not functional. Notified the front desk who said they'd send someone right down. 45min later, there was no action taken. When I arrived,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Chris S
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Chris S: Thank you for letting me know about the challenges that you experienced during your stay with us, and my apologies that your experience was not as stellar as was expected. While the issues that you mentioned regarding the groups of children here might still have been difficult regardless, our efforts to improve our approach going forward will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites Newark - Wilmington/South

Address: 654 South College Avenue, Newark, DE 19713
Region: United States > Delaware > Newark
Price Range: €115 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites Newark - Wilmington/South 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Embassy Suites Newark - Wilmington/South Hotel Newark
Newark Embassy Suites
Embassy Suites Newark - Wilmington/South Delaware
Hotel Style:
#4 Romantic Hotel in Newark
#7 Family Hotel in Newark
#8 Business Hotel in Newark
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Questions & Answers

Questions? Get answers from Embassy Suites Newark - Wilmington/South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the top floors away from the elevators”
 of 5 bubbles hameld, 17 Jan 2017 | Read review
“We like upper floor. Our rooms were very quiet”
 of 5 bubbles ARust1949, 12 Dec 2016 | Read review
“Get a room away from the elevator; consider floor 3 or above as often are events in the conference rooms”
 of 5 bubbles endoland, 1 Nov 2016 | Read review
“My fellow travelers complained of highway noise. I was on the opposite side of the hotel. Ask for a room away from the highway.”
 of 5 bubbles MWallace7803, 5 Sep 2016 | Read review
“Room near exit stairs seemed to be more quiet.”
 of 5 bubbles 153janh65, 24 Aug 2016 | Read review
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