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Quality Inn & Suites

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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Fairfield County, Ct
Reviewed 4 days ago NEW

Really nice hotel, shining example for the brand. We stayed here for an overnight stay on a business trip. The hotels and rooms are clean and neat. Bed was firm but not board-like. Soft fluffy towels. The staff was friendly and helpful.

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Helpful?
Thank n1olo
Crystal C, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to provide us your feedback. Our team utilize this information to make sure we are always providing excellent customer service. We hope you will stay with us again! Best Wishes!

Millsboro, Delaware
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The hotel accepts dogs in times of great difficulty and at a very decent rate. The staff is courteous and patient. It is a no-brainer that we will continue to do business with this company in the future.

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Helpful?
Thank jae S
About Hotel's Favourite Review
Crystal C, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your feedback! We appreciate your business and are so glad we were able to meet your expectations. We look forward to having you as our guest again very soon. Thank you,

United States
Reviewed 1 week ago

I stayed here with my son who was taking a course very near by at DelTech for the weekend. My son had booked a king room and I was able to switch to two beds for an additional fee. Room was very good size (considered a suite), clean, modern, ample towels for two, but would have been inadequate for the...

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Helpful?
Thank Michele D
Crystal C, Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to complete our survey. We are so very sorry you did not enjoy your stay with us. We will utilize this as a teaching and learning tool. We do strive for excellent guest services and truly apologize for falling short of this standard. We hope you will give us another chance in...

Reviewed 5 March 2017 via mobile

Older lady at front desk was rude and snippy. There were dried up semen stains on the bed skirts and dried up looking blood on my comforter. Breakfast was being shut down 15minutes before 10:00, so we weren't allowed to get certain things. Although breakfast is from "8-10." If that was the case, it should be from 8-945. Very disappointed....

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Helpful?
Thank Kenisha M
Crystal C, General Manager at Quality Inn & Suites, responded to this review

We wanted to apologize that our hotel did not meet your expectations. This is certainly not our standard practice here or is it acceptable. I will make sure to research these issues further for prevention and address the correct departments. Thank you for taking the time to let us know where we need improvement.

Brooklyn, Michigan
Reviewed 3 February 2017

We really enjoyed our stay at the hotel, kids liked the continental breackfast. And really like the pool. Surrounding areas had a lot of stores, coffee shop, for anything you may want or need during your stay.

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Helpful?
Thank Nadine999
Crystal C, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank You for taking the time to write a review about your recent stay with us. Guest feed back is incredibly important as we continue to make changes to our hotel. We are pleased to hear you enjoyed your stay. We hope your travels bring you back in the future. We are working on adding more kid friendly activities.

Pennsylvania
Reviewed 3 November 2016 via mobile

If you are looking for a bed to crash in for a night and aren't picky about where you stay, you'll be fine. I look for more in a hotel. This is now a Quality Inn and I had to stay two nights for a baseball tournament. The gentleman at the front desk was very nice, and it is located...

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Helpful?
Thank TravelerMom0
Crystal C, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank You for taking the time to review your stay with us. As you know guest feedback is incredibly important as we continue to make changes to our hotel. I want to apologize about the stains that you spotted during your stay, the broken door and the things you took notice to while on your visit. As we just changed...

Pikesville, Maryland
Reviewed 14 October 2016 via mobile

When we arrived we were promised the complimentary breakfast although our report to work time was earlier than the start time for breakfast. There must have been some mis-communication with the staff, because the first day no breakfast not even a snack. But by the second day and for the rest of our stay there was yogurt, fruit, pastries, bagels,...

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Helpful?
Thank Reba D
Crystal C, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank You for taking the time to review your stay with us, Guest feedback is incredibly important to us. I want to apologize about the mis-communication and your experience with us. We hope your travels bring you back to the area as we are doing many changes to upgrade and accommodate our guest.

Bronx, New York
Reviewed 30 September 2016

Ok Hotel with no big amenities. FREE breakfast was no bad but the same thing everyday. If you love coffee you won't like there's. Hot water with coloring!!! Our room had a faint stale or musty smell and when it rained heavy for a few days our windows leaked a ton a water right above the A/C. Now I know...

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Helpful?
Thank bud345
Crystal C, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us. Guest feedback is incredibly important to us. We hope your travels bring you back in the future as we are doing many upgrades to our hotel.

Albany, New York
Reviewed 29 September 2016

I was only there for a quick overnight. Arrived late and left early. When I called to reserve a room, the clerk was friendly & efficient and when I arrieved a few hours later, she recognized my voice, said she was glad I arrived safe and got me checked in to a clean comfortable room. The next morning, the breakfast...

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Helpful?
Thank Mike C
Crystal C, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank You for taking the time to write a review about your recent stay with us. Guest feedback is incredibly important to us. We are pleased to hear you enjoyed your stay and the staff were accommodating. We hope your travels bring you back to the area in the future as we continue to make upgrades to our hotel.

Mineola, New York
Reviewed 29 August 2016 via mobile

Loved the location while staying there for a baseball tournament in Rehoboth. We stayed here two years in a row. The staff is extremely accommodating. We were 4 families together and we all had a great experience. Extremely great value for the price.

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1Thank bbmom17
ComfortInngtown, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you bbmom17 for the outstanding review on our property! We are pleased to hear that you enjoyed your stay with us, not once but twice in 2 years. It is always a pleasure to know that our accommodations and staff members leave a welcoming impression as well as an enjoyable stay for you and the other members of your...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 20530 Dupont Blvd, Highway 113 and Route 404, Georgetown, DE 19947-3176
Region: United States > Delaware > Georgetown
Price Range: €84 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Hotel Georgetown
Comfort Inn And Suites
Comfort Inn Georgetown
Georgetown Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room without a light in front of it, no curtains that block out light”
Daytriper_12, 23 Apr 2017 | Read review
“Nice for the price. We took 4 children, space was adequate.”
Nadine999, 3 Feb 2017 | Read review
“Any room but 104.”
bud345, 30 Sep 2016 | Read review
“Ask for a ground floor room and you can park right out front so you can keep your eye on your car.”
GwynethJ, 21 Aug 2016 | Read review
“We had a second floor suite, very nice.”
ncanup, 26 Jul 2016 | Read review
5 of 5