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Holiday Inn Dover Downtown

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Traveller (23)
Room & Suite (37)
Dining (12)
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Overview
  • Excellent32%
  • Very good24%
  • Average26%
  • Poor9%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)
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44
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15
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LanguageEnglish
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All reviewsthe wifi worked greatcheck in was easystaff was friendlybeds were comfortablerace trackihgfrighousekeeper
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1 - 5 of 151 reviews
Reviewed 6 days ago

Look folks, how you will feel about this property is all about you... The missus and I are pretty simple folk overall, and while we certainly have pretty high standards about certain things we understand the trade off between Price and Amenities! As long as...More

Thank Just_Steve_35
Response from FOMDOVER, Front Office Manager at Holiday Inn Dover DowntownResponded 2 days ago

Dear Just_Steve_35, Thank you for your glowing and detailed review. We aim to make certain our guests stay and needs are taken met and exceed expectations. Please do visit us again upon your next visit to Dover.

Reviewed 2 weeks ago

Prepaid for my hotel.. woke up the next morning and the hotel had charged me again.. ok a mistake went to the front desk. Thought it was taken care of.. woke up Sunday morning and they had charged me again. I couldn't get my money...More

1  Thank brandi s
Response from FOMDOVER, Front Office Manager at Holiday Inn Dover DowntownResponded 1 week ago

Dear Brandi S. We appreciate you taking the time to advise us on your stay.  It is our goal to provide the highest level of service to all our guest and we apologize for the inconvenience you experienced during your stay. I thank you for...More

Reviewed 6 May 2018 via mobile

This place is adequate. Nothing fancy. Clean and one mile from the race track. Staff is responsive; work out room minimal; have a bar and “restaurant” easy parking; good tv service, they forgot I’m a elite traveler, oh well.More

Thank s k
Response from FOMDOVER, Front Office Manager at Holiday Inn Dover DowntownResponded 7 May 2018

Dear S K, Thank you for your review of our Hotel. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We hope to have the opportunity to be at your service on your next visit...More

Reviewed 2 November 2017

Stayed one night at the Dover Downtown - we found a few odd things. The side parking lot is very poorly lit; and the entry is to elevators far from the lobby. Our room had only one table lamp and one floor lamp - NOTHING...More

Thank Jeanine S
Response from IHGService, Guest Relations Manager at Holiday Inn Dover DowntownResponded 17 November 2017

Hi Jeanine S, Thanks for choosing to stay with us and leaving a feedback. I regret to learn that the overall hotel room amenities did not live up to your expectations, as such, it negatively affected your overall experience. In addition, I am sorry the...More

Reviewed 4 October 2017

I was greatly disappointed in this hotel...I felt VERY unsafe there. It is old, unkept and NOT as presented on the website. When you pull up it almost looks like an abandoned building. The pool was covered and closed, the hallways had bleach stains on...More

Thank ktstraube
Response from IHGService, Guest Relations Manager at Holiday Inn Dover DowntownResponded 19 October 2017

Hi ktstraube, Thanks for your recent stay, we welcome your thoughts. I'm sorry to hear that our staff and overall upkeep did not meet your expectations. Your feedback is important and shared with the team to help pinpoint areas that need improvement. Thanks again for...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Laundry Service
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$91 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Dover
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$91 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Dover
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (23)
Room & Suite (37)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Go to different property"
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"Room near side entrance (and elevators) is convenient."
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"Choose another hotel"
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"Warning. Stay away from this hotel."
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