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Crowne Plaza Wilmington North

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Crowne Plaza Wilmington North
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202 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Wilmington North
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Showing 200: English reviews
Raleigh, North Carolina
Reviewed 8 May 2016

I stayed here 2 nights since close to family. Upon arrival to room, I had two problems. I called front desk immediately and then again after 25 min and no response. One problem- no luggage rack. In this age of bed begs, I refuse to put my bag on the floor or bed if I can avoid it. Second problem...

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Helpful?
Thank bk_essence
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear bk_essence, Thank you for your feedback regarding your stay at Crowne Plaza Wilmington North Claymont, DE. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room amenities. However, we’re sorry we fell below your expectation regarding the room condition and customer service. We will address...

Greensburg, Pennsylvania
Reviewed 28 April 2016

Spent a night here the 3rd week of April. Was actually trying to stay in the Sweedesboro NJ area but the Hotel I usually stay in was booked. The Rooms at the Crown Plaza were huge. There is a resteruant/bar open until 11:00pm which was great after a long drive. My next stop in this area will spent at the...

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Helpful?
Thank Brian M
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Brian M Thank you for choosing the Crowne Plaza Wilmington North for your recent stay in April. Sorry to hear you could not stay in Swedesboro but very happy you were accommodated at the Crowne and that we met your expectations. I do look forward to seeing you again in the future. Tim Zezulka General Manager

CT
Reviewed 24 April 2016 via mobile

This hotel is old, and nothing has been updated anytime recently. Carpets are stained, walls are damaged, you get the point. The Internet is the worst I've encountered at a major chain. Unless you really need to stay in the area I would steer clear.

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Helpful?
Thank Redig
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear Redig, Thank you for your feedback regarding your stay at Crowne Plaza Wilmington North Claymont, DE. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the carpet, wall and internet service. We will address these concerns. We take all reviews positive and negative very...

Salina, Kansas
Reviewed 11 April 2016 via mobile

Older hotel...but, a property with larger, clean rooms. Acceptable business rate...courteous staff, typical "free" breakfast, close to where we were making business calls. Not the Ritz...but certainly not bad.

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Helpful?
Thank Kevin P
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Kevin P Thank you for staying at the Crowne Plaza Wilmington while visiting the area. I was pleased to review that your room was clean and the staff courteous. I will make sure to share your comments with the staff. We strive to provide excellent service, clean and comfortable rooms at an affordable price. I hope to see you...

Altoona, Pennsylvania
Reviewed 6 April 2016 via mobile

I stayed at the Crowne Plaza Wilmington North overnight while attending a local conference. The staff were courteous and helpful. On check-in I was advised my standard King room had been upgraded to the executive level. My room was large and quiet. The bed was very comfortable. There were some drip stains on the carpeting, and some of the furniture...

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Helpful?
Thank Goodney
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest Thank you for staying at the Crowne Plaza Wilmington while attending a local conference. I appreciate the positive feedback concerning the courteous staff and that you appreciated the room comfort. I will be sure to address the carpet and the furniture condition. Again thank you and look forward to seeing you again in the future. Tim...

Frederick, Maryland
Reviewed 1 April 2016

Our room was tastefully appointed, pretty spacious even with a king-sized bed, well-lit, and clean. Wi-fi is free. The hotel itself is newly built (as of 2016), so it doesn't show any signs of wear yet. Service is helpful, efficient, and seems well-trained. The prices are a bit upscale, but worth it in our opinion. There's a convenient restaurant on...

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Helpful?
Thank robtlinda
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest Thank you choosing the Crowne Plaza Wilmington for your accommodations while visiting the area. I was happy to review that your room was clean and that you received helpful service. I do apologize for the missing grab bar. All the guest rooms should have grab bars. I will immediately have maintenance staff install. Also will survey...

Princeton, New Jersey
Reviewed 27 March 2016

We have stayed @ this Crowne Plaza numerous times over the last few years. Frayed carpet, stained & paint peel are becoming noticeable. Paid extra for breakfast buffet. Could not eat the odd tasting eggs. Stayed Easter weekend.

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Helpful?
Thank David M
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear David M I thank you for staying at the Crowne Plaza when visiting the area. I do apologize for the condition issues you have encountered. I do understand these areas may need attention and will review with the maintenance staff. Also sorry about the issue with the breakfast buffet. I appreciate your time to provide feedback about he hotel...

Exton, PA
Reviewed 20 March 2016

I was there for an indoor bluegrass festival. We had a great time. The rooms were fine. They were clean and comfortable, I was on the 6th floor. The 6th & 7th are the "executive" floors and have (I believe), larger rooms. Interestingly, their website says that the rooms are not equipped with refrigerators or microwaves although refrigerators can be...

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Helpful?
Thank epollak
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear epollak, Thank you for taking the time to share your feedback with us. I am pleased that you have rated our service to be high. However, we would like to sincerely apologize for the inconveniences that occurred during your stay most especially with the mishaps in the room that was assigned to you at check in and the lack...

Canton, Massachusetts
Reviewed 14 March 2016

So our usual hotel had no vacancies so we chose the Crowne Plaza partially out of convenience, partially based on our experiences at the Crowne in NYC. Starting with the minute we walked through the front door (Stefan welcomed us) all the way through to our checkout we had such a great experience. A special shout-out to Dave our bartender,...

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Helpful?
Thank Paul D
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest Thank you for staying at the Crowne Plaza Wilmington. I was happy to hear that you had a great experience during your visit. I will be sure to share your comments with Stefan and Dave concerning the customer service they provided. Also glad your room was clean and comfortable. I appreciate your time to provide feedback...

McKinney, Texas
Reviewed 27 February 2016 via mobile

Back into town for a quick visit to see friends. Not that I didn't think the hotel would be OK, it was actually better than I thought. Lobby is very nice and the elongated fireplace was a welcome sight because it was windy and cold when I checked in. Liked the security of the elevator to access the rooms because...

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Helpful?
Thank LFisher1717
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest Thank you for choosing the Crowne Plaza Wilmington for your visit with friends. From the review of your stay it appears that you found the hotel clean and that the services and amenities met your expectations. I apologize for a few of the missing items. I will review with the staff as a reminder. Hope to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Boasting spacious rooms with deluxe bedding and free Wi-Fi, plus full-service amenities including a restaurant and lounge, the Crowne Plaza Wilmington North provides guests with the complete package. ... more   less 

Additional Information about Crowne Plaza Wilmington North

Address: 630 Naamans Rd, Claymont, DE 19703-2310 (Formerly Holiday Inn Select Wilmington - Brandywine)
Region: United States > Delaware > Claymont
Price Range: €114 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Wilmington North 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Holiday Inn Claymont
Claymont Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Wilmington North staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Crowne Plaza Wilmington North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably quietest on the south side.”
robertf873, 5 Apr 2017 | Read review
“make sure it doesn't smell from smoke when entering your room”
yellowrosesbutrfly, 31 Mar 2017 | Read review
“corner room?”
1358rebecca, 27 Feb 2017 | Read review
“I was 6th floor, okay but site was quiet.”
tomcL1591JT, 8 Feb 2017 | Read review
“You may want a room on the back of the building, opposite to the highway.”
dzolin8, 13 Dec 2016 | Read review
5 of 5