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This hotel needs a few things to get better:
1) The Cleaning Crew NEVER cleaned my room
2) Saturday morning I lost total water pressure
3) The food service for the conference was severely lacking in not only planning but also following directions.
Thank Shanna M
Response from IHGService, Guest Relations Manager at Crowne Plaza Wilmington NorthResponded 14 September 2016
Dear Shanna M,
Thank you for choosing our property for your travel needs. I appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide...More
Room was average but spacious. Toilet ran every few minutes. Advertised as providing access to Executive level lounge which is absolutely false. There is a lounge but according to front desk and food and beverage manager it is not for use unless rented and the...More
Thank Danielle R
Response from IHGService, Guest Relations Manager at Crowne Plaza Wilmington NorthResponded 30 August 2016
Dear Danielle R,
Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim...More
Needed a place to stay after a horrible experience at extended America at Philadelphia international airport. Crowne plaza Wilmington north came thru for me after midnight for a same night booking at a reasonable rate and even threw in a complimentary breakfast. Room was spacious...More
Response from tzezu871, General Manager at Crowne Plaza Wilmington NorthResponded 9 August 2016
I am happy to review that you were pleased with your stay at the Crowne Plaza Wilmington and that the room was clean and spacious. Glad you enjoyed the breakfast and snacks. I apologize about the noisy a/c unit will make sure they...More
Nice, clean hotel with a bar and eat-in restaurant. Conveniently located off of I-95. Lots of dinner choices within a 15 minute drive. Average work out room. Small pool. Bartender not friendly, helpful or willing to serve you in a timely manner.More
Thank Dean H
Response from tzezu871, General Manager at Crowne Plaza Wilmington NorthResponded 5 August 2016
Dear Crowne Plaza Guest
I would like to thank you for choosing the Crowne Plaza Wilmington for you visit to the area. I am happy that you found the Hotel clean and convenient. I apologize for the service provided by the bartender I will be...More
The entrance is lovely and lively as there is a small bar near by. Well appointed and clean. The staff was efficient and friendly. The rooms were well appointed with soft, yet not too soft beds well endowed with wonderfully soft bedding attire. The four...More
Response from tzezu871, General Manager at Crowne Plaza Wilmington NorthResponded 18 July 2016
Dear Crowne Plaza Guest
I appreciate your time to provide feedback about your recent stay at the Crowne Plaza Wilmington. I will be sure to share your positive comments about the staff. Also we are pleased that you enjoyed the well appointed guest rooms, the...More
US$126 - US$166 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Select Wilmington - Brandywine Hotel Claymont ,