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Candlewood Suites Windsor Locks

83 reviews
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Traveller (16)
Room & Suite (17)
Pool & Beach (3)
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Overview
  • Excellent39%
  • Very good36%
  • Average13%
  • Poor9%
  • Terrible3%
Travellers talk about
“room amenities”(2 reviews)
“buy breakfast”(2 reviews)
“mini store”(2 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (83)Write a Review
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All reviewsroom amenitiesbuy breakfastmini storefree laundrymini kitchenfull size refrigeratorfront deska great staystaying at this hotelcomfy bedcomfortable staydvdschargerairportshuttleconnecticut
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11 - 15 of 82 reviews
Reviewed 21 July 2016

Stayed in one bedroom queen. Hotel convenient to airport, dining establishments and DD. Large parking lot. Plenty of parking. Stayed on the second floor. One elevator but chose to use the stairs. The room amenities were standard Candlewood fare and the room was cool upon...More

1  Thank panther61
Response from J C, General Manager at Candlewood Suites Windsor LocksResponded 22 July 2016

Dear Guest, Thank you for taking the time to post your experience online. I want to apologize that upon check in they were still polishing the lobby floors. We have our tile floors deep cleaned and polished four times a year and unfortunately they were...More

Reviewed 14 July 2016 via mobile

High price. For use 194 per night we expect much more than what was available. Very bad breakfast. Rooms unusually large. They give a coupon to take the breakfast from the pantry which had hardly anything. Highly disappointed with this overpriced hotel.More

Thank Dipak B
Response from J C, General Manager at Candlewood Suites Windsor LocksResponded 19 July 2016

Dear Nothing Great, I am so sorry to hear your experience is not what you expected. The Candlewood Suites brand is an extended stay hotel and the brand does not offer a Complimentary Breakfast Buffet. We give our guests that arrive a coupon to our...More

Reviewed 5 July 2016

The room had a stale smoke smell and we ran into issues with the shuttle. Despite calling the day before and mentioning that my arrival might be well after midnight and asking if the shuttle would be running I was told to call them and...More

Thank Matt B
Response from J C, General Manager at Candlewood Suites Windsor LocksResponded 19 July 2016

Dear Matt B, Thank you for taking the time to post your review on your recent stay at the hotel. If you would please contact me at the hotel I would like discuss your shuttle problem. If our shuttle driver is not readily available or...More

Reviewed 4 July 2016 via mobile

This hotel is like an extended stay America only a lot better. The room was very clean and newer, bed was comfortable (always had a good nights sleep) and nice and quiet where you couldn't hear other guest. The free use of the laundry machines...More

Thank Matt C
Response from J C, General Manager at Candlewood Suites Windsor LocksResponded 19 July 2016

Dear Matt C, Thank you for your post to TripAdvisor. Thank you for the compliment and we look forward to seeing you again when you are in the Windsor Locks area.

Reviewed 4 June 2016 via mobile

If you need a clean hotel room for a good price and close to BDL airport, this is a good choice. My flight was running late which put me into a late check in status. I called the front desk and they said "no problem"....More

Thank ottersRus
Response from J C, General Manager at Candlewood Suites Windsor LocksResponded 13 June 2016

Dear Quick Overnight, Thank you for taking time to post your review. We are so glad we were your hotel choice when you were at BDL airport. We hope to see you again when you are in our area.

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Indoor pool
Details
Price range
US$101 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Windsor Locks
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Windsor Locks
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (17)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Damita P
9 November 2016|
Answer
Response from Dipak B | Reviewed this property |
Not very sure of this.
0
Votes
Richard C
21 October 2014|
AnswerShow all 2 answers
Response from J C | Property representative |
Hi, Yes we do have military rates.
0
Votes
Richard C
21 October 2014|
AnswerShow all 2 answers
Response from J C | Property representative |
We have a Park and Fly package. If you give us a call we can give you all the details.
0
Votes
Room Tips
"Stay away from this facility."
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"Ask about the famous Sliders deli around the corner. I cannot think of the name but Andrea will tell you !"
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"A second or third floor room will be quiet it seems; I had no problem with noise from nearby airport."
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"The 1 bedroom queen suite doubles the square feet for only a few dollars more."
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